Customer Service Officer Jobs in Nairobi

Penda Health is an award-winning startup company that is transforming healthcare in East Africa by building a chain of outpatient health clinics that offer evidence-based medical care and unparalleled member experience at surprisingly affordable rates Role Summary: As the Acting Branch Manager, you will work to ensure the overall performance of the branch. The role requires strong leadership, cli...

Job Ref. No. JLIL215Role PurposeThe Senior Officer - Service Desk is responsible for overseeing the efficient and effective delivery of IT support services to internal users. They will play a crucial role in ensuring the smooth operation of the organization's IT systems and infrastructure, managing service requests and incidents, and maintaining high levels of user satisfaction. The Senior Office...

Kimisitu Investment PLC was formed with the aim of pursuing prudent and profitable investments in order to increase shareholder value.he job holder will be responsible for providing Customer Care and IT support to the Kimisitu Investment Co. PLC office and ensuring effective co ordination of customer service and IT functions as required for effective operation of the business. Main duties and res...

Job Description:IEK is seeking an ICT Officer to support the secretariat in providing first-class application support and services to users, ensuring a properly secured and managed system environment. The ICT Officer will assist in technical support, system maintenance, and ensuring the smooth functioning of ICT systems.Responsibilities:Assist in the implementation of the Membership Information M...

With the vision of a safer Kenya and the experience of the police force, former Police Inspector Kishori Lal Sahni started a small investigations company in 1970 which has now grown to be one of the most respected brands in the security industry in the East African Region. Job Summary The Stores Officer will control the flow of stock through a warehouse, monitoring goods in and out, safely and ef...

Job Purpose: The job holder will be responsible for supporting business growth strategy through implementation of projects value addition plans and strategies on a day-to-day basis. Key Responsibilities: Work closely with projects managers to assist in reports analysis and execution of projects work strategies to completion. Support in doing proper project planning with clear budgets, timely proj...

Applications are invited fromBusiness Development Officer (BDO) Direct Sales Force (DSF) Medicalposition at MUA Insurance (Kenya) Ltd's Head office. This is a great opportunity for a qualified and experienced professional to join a fast-growing company and make a real impact.Position Summary:The BDO will be responsible for developing and implementing sales and marketing strategies, recruiting, ma...

Job Purpose This position is responsible for the analysis and interpretation of data on allowances and benefits towards achievement of equitable, affordable and fair remuneration in public sector. Key Responsibilities/ Duties / Tasks Managerial / Supervisory Responsibilities N/A Operational Responsibilities / Tasks Analyse submissions on allowances and benefits from stakeholders and make appropri...

Job PurposeThe Communication and Marketing officer will work closely with the Policy, Research and Partnerships Manager to market and communicate IEK events and activities in a timely and effective manner. The role will also support the membership team and work on partnership projects on resource mobilization and advocacy activities.Key ResponsibilitiesCommunication (50%)Executing the IEK Communi...

The role provides support to the Grants Unit, ensuring seamless functioning of the grants unit in relation to administrative and logistical tasks. In addition, the ideal candidate will be responsible for Data entry and systems actions tracking to achieve 100% automation of grants information in the Grants management system.Key Duties and Responsibilities:Provide administrative support in managing...

MUA Kenya has inherited its rich history from one of the oldest insurance companies in East Africa Phoenix Assurance Company Ltd. The company s roots can be traced back to 1781, with the name Phoenix being adopted in 1812. About Job Applications are invited from Business Development Officer (BDO) Direct Sales Force (DSF) Medical position at MUA Insurance (Kenya) Ltd s Head office. This is a great...

Job Purpose:The job holder will be responsible for supporting business growth strategy through implementation of projects value addition plans and strategies on a day-to-day basis.Key Responsibilities:Work closely with projects managers to assist in reports analysis and execution of projects work strategies to completion.Support in doing proper project planning with clear budgets, timely projecti...

Job Purpose This position is responsible for interpretation and implementation of Human Resource strategies, policies and procedures for effective provision of the Human Resource and Administration functions. Key Responsibilities/ Duties / Tasks Managerial / Supervisory Responsibilities Provide input into the departmental work plan and compile budget estimates to inform the departmental planning ...

Purpose of the positionResponsible for the management of the day-to-day activities of the Workshop Section, controlling the quality of repairs, annual Preventative Maintenance System, implementation of HSEQ Standards and performance management of staff. He will ensure quality control and effective spare parts management for efficient flow of maintenance work.Roles and ResponsibilitiesLeads a team...

SBM Bank Kenya is a leading and trusted financial institution with an international footprint, headquartered in Mauritius and positioned to offer an unprecedented banking experience in Kenya to niche Retail, SME and corporate clients JOB SUMMARY: Ensure timely processing of Trade Finance transactions in line with current policies and procedures and current International Chamber of Commerce guidel...

AGRA is an alliance led by Africans with roots in farming communities across the continent. We understand that African farmers need uniquely African solutions designed to meet their specific environmental and agricultural needs so they can sustainably boost production and gain access to rapidly growing agriculture markets. Summary The role provides support to the Grants Unit, ensuring seamless fu...

JOB SUMMARY:Ensure timely processing of Trade Finance transactions in line with current policies and procedures and current International Chamber of Commerce guidelines, supervising some of the functions of trade services teams in line with the laid down processes and procedures and custody of documents within established standards and control.GuaranteesLetters of credit- import and exportCollect...

Job PurposeThis position is responsible for the analysis and interpretation of data on allowances and benefits towards achievement of equitable, affordable and fair remuneration in public sector.Key Responsibilities/ Duties / TasksManagerial / Supervisory ResponsibilitiesN/AOperational Responsibilities / TasksAnalyse submissions on allowances and benefits from stakeholders and make appropriate re...

Customer service jobs. Imara Hospital is a fast-growing healthcare facility located in Embu county, that is on track to be the lead healthcare brand in Mt. Kenya in the next few years. The hospital is on a mission to create better lives for people living in underserved areas, by providing affordable world-class healthcare with compassion, through service excellence. The hospital has launched a 10...

Job Title: Clinical Officer - Paediatrics Reports to: Doctor In-charge Department: Clinical Operations Business Purpose/Objective: The job holder will be primarily responsible for providing quality clinical services to our clients and paediatric cases. About Jacaranda Maternity Jacaranda Maternity is redesigning the future of healthcare in East Africa for the patients who need it most. Our hospit...

Optiven Limited is a real estate company. We are founded to provide value added plots for sale and offer real estate solution to the African community. As market leaders in this industry, we sell clean land with valid title deeds. With an extensive working experience, we ensure that we deliver Job Purpose: The job holder will be responsible for supporting business growth strategy through implemen...

Peace Winds Japan (PWJ) is a Japanese Non-Governmental Organization established in 1996. PWJ has been providing humanitarian and development assistance for people affected by forced displacement and natural disasters in more than 20 countries in the world. Purpose of the position Responsible for the management of the day-to-day activities of the Workshop Section, controlling the quality of repair...

JOB SUMMARY:To ensure accurate and complete billing of patient services in accordance with Imara Hospital's defined policies, procedures, standards and strategiesKEY RESPONSIBILITIES:Ensure smooth Billing and invoicing process in both cash and cooprate.Preauthorisation process as per the insurance requirements.Handling admissions and discharges.Providing the required reports and responding to inq...

Job PurposeThis position is responsible for interpretation and implementation of Human Resource strategies, policies and procedures for effective provision of the Human Resource and Administration functions.Key Responsibilities/ Duties / TasksManagerial / Supervisory ResponsibilitiesProvide input into the departmental work plan and compile budget estimates to inform the departmental planning proc...