Customer Service Officer jobs in Nairobi

Main Purpose of the Job- (Job Summary)The role holder is responsible for registering and acknowledging new claims, archiving claims files, updating various claims registers.Main ResponsibilitiesRegister and acknowledge new claimsAdvise and follow up on claim requirements. (Documentation.)Maintain an updated repair progress register/movement of vehicles at the assessment centreAppointment of servi...

Job Description Primary Purpose of Role Our client, a leading services solutions provider seeks to recruit an HR Officer. He/she will be responsible for facilitating improvement of organizational capability by developing and harmonizing systems and processes and involving people to maximize ownership, commitment, and engagement so as to achieve business excellence. This includes organization desi...

Kilimall.co.ke is Kenya s largest online shopping mall. We launched in July 2014 and our mission is to become No.1 E-commerce platform in Africa Responsibilities Identify and onboard high potential sellers that align with the platform s goals Guide new sellers through account registration, ensuring they understand the platform s policies and procedures. Maintain regular communication with sellers...

You will lead our future tech strategy, focusing on a mobile tech transformation: provide our field staff with the mobile-based tools to reach more farmers; develop scalable, direct communication channels with farmers to improve customer service; and digitize and decentralize data collection tools to speed up data flows and improve efficiency.

Key ResponsibilitiesEnsure that all marketing efforts serve immediate and long-term business goals by identifying and executing improvements for processes, content, and lead generation.Build knowledge and education regularly through workshops, research, and seminars, and share best practices and local marketing tactics with team members.Conduct research on market trends, customer behavior, and co...

To provide unmatched Financial Solutions that delight our customers. We are committed to empowering our employees whilst embracing innovation & emerging technologies in order to maximize stakeholders value Main Purpose of the Job- (Job Summary) The role holder is responsible for registering and acknowledging new claims, archiving claims files, updating various claims registers. Main Responsibilit...

Undertakes the related planning and delivery functions in preparation for Test Days in line with BC processes.Receives and responds to enquiries from/to customers and may be a specific point of reference on queries relating to an area of nominated expertise or responsibility. Identifies where more complex issues require resolution by others and refers them on accordingly.Supports continuous impro...

. WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status or disability. ABOUT WFP The United...

To maintain the highest possible standard of client care by adhering to the hospital standard treatment protocol and guidelinesTo continually monitor and evaluate patients admitted in the wards and assist doctors on ward rounds.Perform other procedures including dressing wounds, stitching, conducting deliveries, bedmaking, dump dusting, taking vitals and physical examinations as per the Hospital ...

Job PurposeThe COO will be responsible for driving operational excellence overseeing day-to-day operations, optimizing efficiency, and enhancing the overall guest experience within the tourism sector.Key Responsibilities:Operational Strategy: Develop and implement operational strategies that align with the company's overall business goals and growth objectives. Drive initiatives to optimize effic...

We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide.We work directly with individuals to help them gain the skills, confidence and connections to transform their lives and shape a better world in partnership with the UK. We support them to build networks and explore creative ideas, to learn English, to get a high-qualit...

JOB SUMMARYTo cultivate a safe, secure and healthy environment for patients, colleagues and staff and provide exceptional quality care services to patients and their family membersKEY RESPONSIBILITIESTo maintain the highest possible standard of client care by adhering to the hospital standard treatment protocol and guidelinesTo continually monitor and evaluate patients admitted in the wards and a...

Job Description IEK is seeking an ICT Officer to support the secretariat in providing first-class application support and services to users, ensuring a properly secured and managed system environment. The ICT Officer will assist in technical support, system maintenance, and ensuring the smooth functioning of ICT systems. Responsibilities: Assist in the implementation of the Membership Information...

StrategySupport the development and implementation strategies to optimize the claims assessment process and enhance efficiency.Identify areas for process improvement and make recommendations for streamlining workflows.Stay updated with industry trends and changes in healthcare regulations to ensure compliance and mitigate risks. OperationalReview and assess medical claims, verifying the accuracy ...

Smart Applications International is a leading ICT solutions provider delivering a wide range of world-class technological solutions. Fondly known as Smart within the industry, the company was founded to provide innovative, secure, and high-tech solutions in Africa and beyond. Staying ahead through constant research and innovation. Job purpose: To provide exceptional customer service in order to d...

Summit Recruitment and Search Africa is a leading Recruitment and Executive Search agency head quartered in Kenya providing outstanding talent to a wide range of companies and NGO's in various business sectors across Africa.Our client a well-established charitable organization in Kenya, providing critical support to children and adults living with cancer is seeking toHe/she will be responsible fo...

The Imara Mediplus Centre is a multi-specialty outpatient medical facility, attended by doctors and specialists, focused on providing holistic all inclusive care.We create better lives, by providing access to world-class healthcare services with compassion JOB SUMMARY To cultivate a safe, secure and healthy environment for patients, colleagues and staff and provide exceptional quality care servic...

Role PurposeThe purpose of this role is to ensure effective and efficient delivery of Exams. To manage Venue Supervisor engagement, relationship, and performance. To co-ordinate and manage any risk or issue resolution, including co-ordination of customer communication directly or through customer services. To be point of contact for Venues/Venue Supervisors on the day. This role will be required ...

The British Council is a British organisation specialising in international cultural and educational opportunities. Role Purpose The purpose of this role is to ensure effective and efficient delivery of Exams. To manage Venue Supervisor engagement, relationship, and performance. To co-ordinate and manage any risk or issue resolution, including co-ordination of customer communication directly or t...

Customer service jobs. Contact Centre is the Bank s point of contact for handling Inbound and Outbound Calls, Emails and Social Media engagements. The purpose of this role is to provide 24/7 Banking support to our customers on Voice, Email and Social Media with an objective of ensuring all Queries, Requests and Complaints are handled in a timely manner and in line with the I&M Service Standards r...

Real estate jobs Nairobi. Reporting to: Senior Field Officer,Gross Salary: Kshs 50,000, Our client is a well-established real estate company seeking to hire an experienced Rent Collection Executive who undertakes all residential and commercial property management activities in a given portfolio to maximize income on investments and ensure client (landlords/tenants) satisfaction. He/she performs o...

I&M Bank is a wholly owned subsidiary of I&M Holdings Limited, a publicly quoted company at the Nairobi Securities Exchange (NSE). The bank possesses a rich heritage in banking. JOB PURPOSE Contact Centre is the Bank s point of contact for handling Inbound and Outbound Calls, Emails and Social Media engagements. The purpose of this role is to provide 24/7 Banking support to our customers on Voice...

Sales and marketing jobs. Salary: Kshs 35-40K, Our client is a logistics solution provider which was founded in Kenya in 2012. They are looking to hire a Sales and Marketing Officer who will be tasked with ensuring effective formulation and implementation of sales and marketing strategies and efficient co-ordination of activities in the sales and marketing department. Responsibilities Identifies ...

Reporting to : Project Manager.Location: Nairobi with frequent travel to Project sites. Job Purpose: The job holder will be responsible for supporting business growth strategy through implementation of projects value addition plans and strategies on a day-to-day basis. Key Responsibilities: Work closely with projects managers to assist in reports analysis and execution of projects work strategies...