Customer Service Officer Jobs in Nairobi

Job Summary The Collections and Debt Recovery Officer is responsible for efficiently and ethically collecting overdue debts from individuals or businesses while maintaining positive customer relationships. The role involves effective communication, negotiation skills, adherence to company policies and legal requirements, and proactive debt prevention. Responsibilities Achieve 100% Collection Targ...

Job Summary The jobholder is responsible for providing best fit technical solutions for ICT systems design, development, testing, documentation and implementation. S/he is also responsible for supporting systems users and effecting enhancements to the systems to cater for additional or changing needs Job Description Duties and Responsibilities Planning, designing, and implementing ICT infrastruct...

OVERALL JOB PURPOSE The role holder is responsible for implementing FSD Africa s procurement strategy for the timely, cost-effective acquisition of goods and services that results in added value to FSD Africa and meet the standards of international best practice and FSD Africa regulations. KEY RESPONSIBILITIES AND ROLE REQUIREMENTS Planning & Program Support Work with the procurement team and hea...

Procurement job vacancies in Kenya About The Organisation FSD Africa is a specialist development agency working to help make finance work for Africa s future. Based in Nairobi, FSD Africa s team of financial sector experts work alongside governments, business leaders, regulators, and policymakers to design and build ambitious programmes that make financial markets work better for everyone. Our in...

About Umba Our mission entails providing accessible and cost-effective financial services across Kenya, enabling our customers to take charge of their financial well-being. We are committed to seizing a unique opportunity to transform the financial landscape in Kenya by harnessing the power of machine learning to develop intelligent, affordable financial products tailored for emerging markets. Ou...

About Tenwek Hospital Mission Statement: Tenwek Hospital is a Christian community committed to excellence in compassionate healthcare, spiritual ministry, and training for service to the glory of God. The hospital was founded in 1937 by missionaries from World Gospel Mission and has since grown to be a leading teaching and referral hospital in the region and one of the largest mission hospitals i...

Created in 2012, FSD Africa is a £30 million financial sector development programme or FSD based in Nairobi. It is funded by the UK Government s Department for International Development (DFID). FSD Africa aims to reduce poverty across sub-Saharan Africa by building financial markets that are efficient, robust and inclusive. OVERALL JOB PURPOSE The role holder is responsible for implementing FSD ...

Process Sales Orders: Receive and process sales orders accurately and efficiently, ensuring all required information is complete. Coordinate with various departments, such as production and logistics, to ensure timely order fulfilment.Maintain Sales Database: Update and maintain the sales database by entering new customer information, updating contact details, and recording interactions and sales...

Job Description Job Overview The Corporate Communications Officer works with the Group Head, Marketing and Communications to support ICEA LION s strategic objectives through the development and delivery of marketing and communications initiatives. The role is responsible for developing and executing communication strategies that align with the company s goals. This includes crafting press release...

OVERALL JOB PURPOSEThe role holder is responsible for implementing FSD Africa's procurement strategy for the timely, cost-effective acquisition of goods and services that results in added value to FSD Africa and meet the standards of international best practice and FSD Africa regulations.KEY RESPONSIBILITIES AND ROLE REQUIREMENTSPlanning & Program SupportWork with the procurement team and heads o...

Job Description Job Summary The Collections and Debt Recovery Officer is responsible for efficiently and ethically collecting overdue debts from individuals or businesses while maintaining positive customer relationships. The role involves effective communication, negotiation skills, adherence to company policies and legal requirements, and proactive debt prevention. Responsibilities Achieve 100%...

Job OverviewThe Corporate Communications Officer works with the Group Head, Marketing and Communications to support ICEA LION's strategic objectives through the development and delivery of marketing and communications initiatives. The role is responsible for developing and executing communication strategies that align with the company's goals. This includes crafting press releases, managing inter...

Job Summary:- A Team Leader Sales is responsible for: Business development, evaluating and exploiting the business opportunities for the subsidiaries full potential. Using such tools as marketing, sales, information management and customer service to grow and maintain business. Expanding the Brokers product reach and profit revenues by identifying new markets and attracting new clients. Key Respo...

Job SummaryThe Collections and Debt Recovery Officer is responsible for efficiently and ethically collecting overdue debts from individuals or businesses while maintaining positive customer relationships. The role involves effective communication, negotiation skills, adherence to company policies and legal requirements, and proactive debt prevention.ResponsibilitiesAchieve 100% Collection Targets...

The job holder is responsible for increasing income and revenue by managing, negotiating, and meeting clients' needs, generating leads, and qualifying prospects for businesses in the areas of open training, in-house training, and general consultancies.Key ResponsibilitiesMarket and sell labour outsourcing, HR consultancies and trainings to both potential and existing clients.Supporting existing b...

Are you passionate about delivering exceptional customer experiences, driven to exceed expectations, and eager to make a meaningful impact in people's lives? We are looking for you. RESPONSIBILITIES: Sales Transactions: Process sales transactions accurately and efficiently. Handle cash, credit card, and digital payment methods following established procedures. Prospecting, Upselling and Cross-Sel...

Customer service jobs. The Client Relations Officer is responsible for facilitating the day- to-day communication between our clients and our Laboratory, ensuring exceptional client experience, and cultivating long-term client relationships with Cerba Lancet Kenya. The Officer will also maintain public relations with existing and prospective clients on behalf of Cerba Lancet by handling inbound a...

Old Mutual Kenya is based in Nairobi and is part of a larger group that offers solutions in long-term savings, asset management and investment. We offer solutions to individuals and corporates underpinned by our core values which are: Respect, Integrity, Accountability and Pushing beyond boundaries SUMMARY To provide effective management of the Company s financial and other resources and ensure t...

As one of the largest insurers and financial services companies in East Africa, we have decades of experience in helping discerning individuals protect and create their wealth. But that s not all. Job Overview The Corporate Communications Officer works with the Group Head, Marketing and Communications to support ICEA LION s strategic objectives through the development and delivery of marketing an...

Job Overview The Corporate Communications Officer works with the Group Head, Marketing and Communications to support ICEA LION s strategic objectives through the development and delivery of marketing and communications initiatives. The role is responsible for developing and executing communication strategies that align with the company s goals. This includes crafting press releases, managing inte...

Job DescriptionA 24/7 inbound and outbound Voice Branch role tasked with timely response, resolution of customer queries and complaints raised by clients via telephone, email and social media as well as cross sell and retention of customers.QualificationsMinimum QualificationsType of Qualification:First DegreeField of Study:Business CommerceExperience RequiredClient CoveragePersonal and Private B...

Job purposeThis main purpose of this role is to lead the commercial department to drive sales growth and increase customer base in order to grow the company's revenue in line with the company's strategic goals.Key responsibilitiesParticipate in the development of the company's business strategy as part of the executive team.Develop and oversee implementation of an innovative and growth focused co...

Opticom designs and deploys integrated security solutions using a combination of the latest future-proof technologies and drawing on our 25 years combined experience in Kenya and the United Kingdom in security, to deliver a comprehensive protection management service. Job Responsibilities: Process Sales Orders: Receive and process sales orders accurately and efficiently, ensuring all required inf...

Job Responsibilities:Process Sales Orders: Receive and process sales orders accurately and efficiently, ensuring all required information is complete. Coordinate with various departments, such as production and logistics, to ensure timely order fulfilment.Maintain Sales Database: Update and maintain the sales database by entering new customer information, updating contact details, and recording i...