Customer Service Jobs in Kayole Central

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KEY AREAS: Communication management in day-to-day queries of our clients and insurers through different channels (Email, Phone, Letter and Chat). The main communication channel will be Emails and Calls. As a Hybrid team, you require to manage customer interactions through Emails and Calls at the same time. You require to multitask between both channels based on Email and Call inflow and based on ...

Customer Service Assistant Jobs In Kenya. Job Title: Customer Service Assistant, Job Type: Full Time, Reports to: Legal Manager, Location: Nairobi, Kenya, Job Summary: Responsible for providing administrative support to the Legal Department on client documentation. Key Responsibilities Ongoing review of client files to ensure that the correct client engagement procedures are followed by the Relat...

Ensure that the operations-Logistics-Sales Planning meeting takes place daily at 2pm.Track the execution of the Sales Impact Plans daily tracking of customer performance in line with scheduled loading, aligning team on gaps to close, guiding on conversion of missed lines.Guide team on accurate order processing, ensuring no wrong order returns & Conversion follow through with timely updates to cus...

Customer Service Jobs In Kenya. Company DescriptionBurhani Engineers is one of the best engineering companies in Nairobi, Kenya. We are committed to excellence and have been a cornerstone of innovation and reliability in the engineering industry for many years.Our team of highly skilled and experienced professionals is dedicated to delivering top-notch solutions to various sectors. Our expertise ...

Our client is an outdoor indoor sports and gaming Arcade Company. They seek to hire a competent Customer Service Attendant who will under the guidance of the supervisor ensure that the rules of the sports and games are being followed by all players at all times. (Gross (Salary: Kshs 17,800).Responsibilities Resolve customer issues and answer questions.Maintain a safe and clean working environment...

Shopit is a leading retailer of ICT Products in Kenya committed to becoming the most loved and trusted marketplace by offering superior shopping experience, rapid delivery, and stellar customer service. We bring the best in electronics, computers and more directly to you, from a company you can trust. We are unique in the world of retailing; a computer shop with the personal touch of your local r...

Department:Customer Service.Reporting To:Customer Service Manager.Working Hours:24hrs (Shift Based)Responsibilities:1. Customer Interaction:Handle incoming customer inquiries via phone, email, or chat in a timely and professional manner.Provide accurate information regarding products, services, and promotions.2. Order Processing:Assist customers with order placements, modifications, and cancellat...

Job Ref. No: JLIL189 Role Purpose The role holder will be responsible for providing excellent customer service, resolving inquiries and complaints, and maintaining customer satisfaction. The role involves being the first point of contact for customers and agents, ensuring prompt and effective resolution of issues, and maintaining accurate customer records. Main Responsibilities Operational Ensure...

Our client is an outdoor indoor sports and gaming Arcade Company. They seek to hire a competent Customer Service Supervisor who will under the guidance of the supervisor ensure that the rules of the sports and games are being followed by all players at all times (Gross Salary: Kshs 20k).Responsibilities Resolve customer issues and answer questions.Maintain a safe and clean working environment.May...

Customer Service Officer at Equity Afia Medical Centre KISERIAN Equity Afia is a sustainable, integrated health model that is using franchising principles to train and monitor a network of Medical-Entrepreneurs to provide standardized, quality and affordable healthcare services throughout Kenya. Equity Afia plans to provide comprehensive outpatient services through an estimated 300 outpatient hea...

Tetra Pak East Africa has an exciting opportunity for an experienced Customer Service Representative who will drive order Management and design handling operational performance within a assigned portfolio of customers and work on a continuous improvement approach towards process improvement opportunities.The successful candidate will be based inNairobi, Kenyaand will report to the Customer Servic...

Platinum Credit Limited is a credit only Micro-Finance Company licensed in Kenya under the Company s Act. The company, was founded in 2003 with a vision to provide emergency loans to Civil Servants, TSC members and employees of selected companies. We deliver cash in 24hours, with minimum bureaucracy and swift customer service. Requirements Proven work experience as a customer service agent Strong...

Job Description Your key role in operations Build and maintain relationships with customers and transporters Achieve high customer service and proper transporter management Address general customer requests and operations issues Manage customer transactions including trips and after-sale service Communicate effectively and efficiently with customers and team members Maintaining exemplary operatio...

Customer Service Executive Jobs, Latest Customer Service Jobs 2020, Title: Customer Service Executive Location: Nairobi Gross Salary: 40k Our client is a well reputed medical centre dealing with ears and hearing loss with a range of clients in the international community including VVIP patients. They seek to hire a Customer Service Executive to maximize sales, distribution, and visibility of the ...

We are looking for Customer service officers who will act as the face of the company, directly work with customers to take orders, answer their questions, and provide additional support where needed.ResponsibilitiesResponding promptly to customer inquiries.Taking orders on WhatsAppCommunicating with customers through various channels.Acknowledging and resolving customer complaints.Excellent knowl...

We are looking for Customer service officers who will act as the face of the company, directly work with customers to take orders, answer their questions, and provide additional support where needed.ResponsibilitiesResponding promptly to customer inquiries.Taking orders on WhatsAppCommunicating with customers through various channels.Acknowledging and resolving customer complaints.Excellent knowl...

Fastest cakes was birthed with the vision of delivering awesome and affordable cakes very fast. Salary Range : KSh 30,000 KSh 50,000/month We are looking for Customer service officers who will act as the face of the company, directly work with customers to take orders, answer their questions, and provide additional support where needed. Responsibilities Responding promptly to customer inquiries. ...

Customer Service Jobs In Kenya.Jubilee Insurance was established in August 1937, as the first locally incorporated Insurance Company based in Mombasa in 1937. Jubilee Insurance has spread its sphere of influence throughout the region to become the largest Composite insurer in East Africa, handling Life, Pensions, general and Medical insurance.Job Ref. No. JLIL175Role Purpose The role holder inter...

Answering a high volume of incoming phone calls and assisting customers with their inquiries or concerns.Resolving customer complaints or issues in a timely and efficient manner.Providing information to customers about products or services.Documenting customer interactions and transactions in a call center software or CRM system.Meeting or exceeding performance goals, such as call handling time o...

Senga is a logistics software and services company catering to businesses shipping in Africa. Our goal is to simplify and ease the supply chain and logistics experience for the businesses that we serve, from the movement of goods to the software tools used to manage the workflows that help our customers get products to their customers. Your key role in operations Build and maintain relationships ...

Cigna is a global health service company, dedicated to helping the people we serve improve their health, well-being and sense of security. Cigna has almost 40,000 employees who service over 80 million customer relationships around the world. About the job You are responsible for the client communication for designated account relationships and Contracts. You are required to response to the client...

Cigna is a global health service company, dedicated to helping the people we serve improve their health, well-being and sense of security. Cigna has almost 40,000 employees who service over 80 million customer relationships around the world About the job You are responsible for the client communication for designated account relationships and Contracts. You are required to response to the client ...

Cigna is a global health service company, dedicated to helping the people we serve improve their health, well-being and sense of security. Cigna has almost 40,000 employees who service over 80 million customer relationships around the world. About the job You are responsible for the client communication for designated account relationships and Contracts. You are required to response to the client...