customer experience manager cover letter

We are premium cakes bakery based in Kisumu and it's environs with doorstep delivery services. Our cakes are in diversities of birthday, corporate event and wedding cakes; baked and decorated with profession to the very precise detail. We play a leading role in the transformation of the baking industry in the Western side of Kenya and continue to uphold our mission and our promise of being the be...

Are you passionate about the coffee industry? Do you have a proven track record in business development and relationship management? We are seeking dynamic and experienced Field Services Officers to join our team at Kenya Cooperative Coffee Exporters (KCCE). Reporting directly to the Chief Executive Officer, the successful candidate will play a crucial role in driving coffee mobilization initiati...

We are premium cakes bakery based in Kisumu and it's environs with doorstep delivery services. Our cakes are in diversities of birthday, corporate event and wedding cakes; baked and decorated with profession to the very precise detail. We play a leading role in the transformation of the baking industry in the Western side of Kenya and continue to uphold our mission and our promise of being the be...

Purpose of the Job: The position will be responsible for business development and operations, ensuring compliance, staff engagement, and business acquisition to grow profitability in line with the bank s strategy of the bank. Job Description Implement a business development strategy to grow liabilities and assets at the branch level Formulate and implement branch business plans, forecasts, and bu...

IT Jobs In Kenya. Premier Hospital is a tertiary care facility situated in Mombasa City along Links Road in Nyali area. Since its inception in 2017, the hospital has experienced tremendous growth due to its operating philosophy which is anchored on compassion, care and competence. One of our key area of focus is customer experience. Qualified candidates are hereby invited to apply for the followi...

Job Description The ideal candidate should have a friendly and easy going personality while also being very perceptive and disciplined. You should be able to deal with complaints and give accurate information. A customer-oriented approach is essential. The goal is to make guests and visitors feel comfortable and valued while on our premises. The role reports to the Human Resources Manager. Princi...

Job ref: CO-HR-**-01-2024),Reporting to: Operations manager,Department: Credit department,Location: Matuu, Yatta constituency,Duration: Renewable contract, Preamble; Mt Kenya Wholesellers Traders Ltd is an established distribution company of an exclusive range of brands and consumer goods in Yatta Plateau. It serves the Kenyan Wholesale and Retail market we exist to transform the lives and liveli...

IT Jobs In Kenya. Job Purpose The overall purpose of this job is to undertake comprehensive firewall management, offering support to end user departments, troubleshooting, installing and repair both software and hardware for different user departments as required in collaboration with a multidisciplinary team and in alignment with established protocols and the organization s technology objectives...

Purpose of the Job: The Senior HR officer will play a critical role in providing efficient and effective HR services to employees and stakeholders in the Bank. This position will be responsible for managing various HR administrative functions, recruitment, contracts management, end-to-end payroll processing, implementing learning and organizational development programmes, ensuring accurate and ti...

Job Title : Business Development/ Marketing Manager Reports to : Chief Executive Officer Industry: Advertising & Marketing Location : Nairobi Gross Salary : Negotiable Job Purpose: Our client is a dynamic and integrated marketing agency offering comprehensive array of Advertising and Branding Services. They amplify brand experience for their clients through their unique and enticing gifting solut...

Job Summary: Reporting to the Location Program Director, the Programme Administrator provides administrative support to SOS Children s Village Programmes. H/She assists with the synchronization of administrative activities at the SOS Children s Village Programme. In addition, H/She ensures that SOS Children s Village project complies with established policies and procedures, and guides the develo...

Position: Customer Experience Executive Reports To: Contact Center Team Leader Industry: Sports Betting Contract Type: Fixed Term (1 Year, Renewable based on Performance) Number of Positions: 20 Are you a recent graduate eager to launch a dynamic career in customer experience, or are you already thriving in the realm of customer service and seeking to elevate your skills? Look no further we have ...

About Elewa Elewa is an education innovation organization, with activities across the education & training, software/cloud development, and venture studio industries. "Elewa" is Swahili for "To understand." Elewa believes everyone deserves the education/training and opportunity to reach his/her full potential in life. Elewa contributes to the attainment of its vision through its three main activi...

Job Description Role Purpose To manage and develop company brands by applying marketing principles to attain marketing objectives. This includes overall planning, developing, and executing marketing efforts to increase the value and performance of these brands. Providing customer value by planning, executing, and measuring a range of multi-touch campaign programs tailored to specific customer seg...

Job Description :Leads the executive recruitment process for senior leadership roles for World Vision International; with a primary focus in filling National Director (ND) openings across the globe. This person will also serve as part of the WVI In-House Executive Search team assisting other World Vision offices in filling senior leadership roles as requested. The person in this role will provide...

World Vision is an international Christian relief, development and advocacy organisation working in almost 100 countries world-wide to create lasting change in the lives of children, families and communities to overcome poverty and injustice. PURPOSE Leads the executive recruitment process for senior leadership roles for World Vision International; with a primary focus in filling National Directo...

Requirements: Team leader: Ability to handle a team Knowledge of accounting principles and regulations. Proficiency in basic computer skills Strong analytical and problem-solving skills. Attention to detail and organizational skills. Proven experience in accounting or financial management is an added advantage Responsibilities: Answering phones and responding to client requests and inquiries. Man...

Job Title: Hardware Store Manager - Thika Reporting to: Director Industry: Retail Location: Thika Gross Salary: KES. 70,000 - 80,000 Job Purpose: Our client is a well-established and renowned chain of hardware stores, seeking to hire a result-oriented Branch Manager who will be in charge of their Thika branch. The ideal candidate for this role should have retail management background, or a relate...

ABOUT VILLAGEREACH VillageReach transforms health care delivery to reach everyone, so that each person has the health care needed to thrive. We develop solutions that improve equity and access to primary health care . This includes making sure products are available when and where they are needed and primary health care services are delivered to the most under-reached. Radical collaboration with ...

JOB GENERAL OBJECTIVE AND PLACE IN THE ORGANIZATION The Head of E-learning is responsible for the functional design, optimization, and evolution of the Tembo digital ecosystem in line with L&D Strategies, users' needs and partners requirements towards a relevant and effective quality learning, ensuring coordinated utilization throughout the international MSF movement. As part of the Tembo Managem...

Banking Jobs In Kenya.Implement and administer operation process policy framework, ensure excellent services to achieve profitability.Reports to: Branch ManagerLocation: Nairobi (1), Kitengela (1)Duties & Responsibilities Maintain customer service excellence at the branch level.Banking hall and call management.Custodian of tools of trades and stationaries.Branch operational risk management.Manage...

Job Description JOB PURPOSE To ensure smooth floor operations and patient flow within the hospital through the provision of excellent customer experience practices. MAIN DUTIES AND RESPONSIBILITIES Ensuring every customer of Premier Hospital receives the Premier Experience. Educate colleagues on the various ways to humanize patient experience based on feedback from individual patients and their f...

Customer Service Jobs In Kenya. Job PurposeTo ensure smooth floor operations and patient flow within the hospital through the provision of excellent customer experience practices.Main Duties And Responsibilities Ensuring every customer of Premier Hospital receives the Premier Experience.Educate colleagues on the various ways to humanize patient experience based on feedback from individual patient...

Accounting Jobs In Kenya. SummaryVillageReach is seeking a Financial Analyst serving as a process management position that supports financial planning and analysis functions for VillageReach, reporting to the CFO. The position partners and supports geographic and team leaders to achieve positive program results by helping grow viable and sustainable programs. The Financial Analyst is responsible ...