Sales & Service 70%Conduct annual review of customers borrowing facilities (and interim review if customer circumstances risk profile dictate).Consult customer owners/managers on financial/credit issues and general business practice/ideas.Determine the key messages, e.g., agreed service standards, negotiated pricing, relationship team contact points (including introductions to new personnel) and ...
Job Description RESPONSIBILITIES: Sales Transactions: Process sales transactions accurately and efficiently. Handle cash, credit card, and digital payment methods following established procedures. Prospecting, Upselling and Cross-Selling: Identify opportunities to sell, upsell and cross-sell products based on customer needs and preferences. Maximize revenue by suggesting complementary items. Inve...
What You Will Do:Coordinate all recovery operations in the assigned territory as aligned with recovery targetsLeverage on available data on territory performance as per all performance metrics to identify risk areasAdvice on difficult repossession cases to support closureMaintain the Repossession List at acceptable level by ensuring that the Recovery Managers assign the bikes to the relevant Reco...
Job SummaryThe role is responsible for assessing potential customers' creditworthiness, conducting reviews of existing customers and optimizing company sales to meet set objectives and on the site to build and maintain relationships with clients leading to timely collection to maintain a healthy book and supervision of staff and related processesResponsibilitiesThe role is responsible for assessi...
Watu Credit Limited is a dynamic and fast-growing non-bank finance company. Watu Credit Limited harnesses technology to offer unsecured lending, primarily via mobile services. We aim to become the leading African provider of a broad set of inclusive financial products, delivered through technology in a fast, efficient and professional manner. What You Will Do: Coordinate all recovery operations i...
Job Description The Global Data & Analytics Manager for Strategic Marketing will play a crucial role in the Strategic Marketing department (which oversees Sales, Marketing and Customer Experience). The role will be responsible for empowering decision makers with real-time and right-sized data insights and recommendations to improve performance and inform strategies. This role requires an ability ...
Job SummaryTo plan, manage and monitor the implementation of customer service activities and processes in order to deliver on approved operational plans in an effective and efficient manner.Job Purpose:To manage and sustain a relationship with Business Banking customers, building long-term relationships founded on efficient and reliable support for their business. This is achieved particularly th...
Absa Bank Limited (Absa) is a wholly owned subsidiary of Barclays Africa Group Limited. Absa offers personal and business banking, credit cards, corporate and investment banking, wealth and investment management as well as bancassurance. Job Summary To plan, manage and monitor the implementation of customer service activities and processes in order to deliver on approved operational plans in an e...
Reporting to the Credit Control Manager, this role maintains accounts and secures payments on an assigned group of delinquent accounts for selected high-volume producers and complex accounts by means of telephone, correspondence, or personal contact. Maintains complete and accurate financial records. Prepares standard financial statements and reports. Develops basic reports and maintains ledgers....
Reporting to the Credit Control Manager, this role maintains accounts and secures payments on an assigned group of delinquent accounts for selected high-volume producers and complex accounts by means of telephone, correspondence, or personal contact. Maintains complete and accurate financial records. Prepares standard financial statements and reports. Develops basic reports and maintains ledgers....
The Global Data & Analytics Manager for Strategic Marketing will play a crucial role in the Strategic Marketing department (which oversees Sales, Marketing and Customer Experience). The role will be responsible for empowering decision makers with real-time and right-sized data insights and recommendations to improve performance and inform strategies. This role requires an ability to work cross-fu...
We are a Management Consultancy firm and we commenced active business in Kenya April 2016. RESPONSIBILITIES: Sales Transactions: Process sales transactions accurately and efficiently. Handle cash, credit card, and digital payment methods following established procedures. Prospecting, Upselling and Cross-Selling: Identify opportunities to sell, upsell and cross-sell products based on customer need...
Mwananchi Credit Limited was incorporated as a private limited company under the Companies Act (Cap 486) of the Laws of Kenya. It initially started operations under the names Mwananchi Microlink Ltd which was incorporated on 15th April 2010. On 10th January 2012, it later changed its names to Mwananchi Credit Limited. Job Summary The role is responsible for assessing potential customers creditwor...
Job Description Our Purpose: At Watu Africa, we empower entrepreneurs. WATU is a mission-driven, customer-centric company that believes everyone who wishes to become an entrepreneur deserves an opportunity to start, grow and achieve their goals in life. As Africa's fastest-growing Asset Finance company, we see the continent's bright and prosperous future and want to be part of the team transformi...
PURPOSE: To generate revenue for the company, increase visibility and presence within the specified geographical area. To create strong stakeholders value through overseeing efficient utilization of available resources and ensure customer focus across the region. PRIMARY RESPONSIBILITIES: Generate revenue in the branch across all subsidiary lines; Provide leadership and support to the staff, sale...
ENGIE is a leading world group that provides low-carbon energy. Our group is a global reference in low-carbon energy and services. Summary The Global Data & Analytics Manager for Strategic Marketing will play a crucial role in the Strategic Marketing department (which oversees Sales, Marketing and Customer Experience). The role will be responsible for empowering decision makers with real-time and...
PURPOSE: To generate revenue for CIC Subsidiaries, maintain a productive and efficient salesforce, support all market and business development engagements. Build and sustain strong stakeholders value through internal operational and external fora participation and promotion of CIC s values with robust and efficient customer focus. PRIMARY RESPONSIBILITIES: Generate revenue in the Region across al...
IntroductionAga Khan University Hospital, Nairobi is a private not-for-profit teaching hospital that provides tertiary and secondary level healthcare services. It is the first hospital in East Africa to be accredited by the Joint Commission International from the USA. The University Hospital has been providing high quality care for the people of East Africa and beyond for over 60 years. Under The...
Job Description Reporting to the Chief Operations Officer, the role holder will be responsible for the preparation and presentation of the required actuarial and other reports to management and regulators especially Annual Valuation and Financial Condition Reports and Quarterly Solvency Statements to the regulator. Duties and responsibilities: Technical Actuarial Support; Conduct and/or review in...
Key RequirementsManaging a team of direct field sales agent, including recruitmentOverseeing and monitoring performance of M-KOPA's field sales managers and sales executives.Defining KPI's across sales teams, developing operational performance reporting and supporting target achievement.Implementing and monitoring incentive sales commission programs for sales agents and supervisors tied to key bu...
PURPOSE:To generate revenue for the company, increase visibility and presence within the specified geographical area. To create strong stakeholders' value through overseeing efficient utilization of available resources and ensure customer focus across the region.PRIMARY RESPONSIBILITIES:Generate revenue in the branch across all subsidiary lines;Provide leadership and support to the staff, sales a...
PURPOSE:To generate revenue for CIC Subsidiaries, maintain a productive and efficient salesforce, support all market and business development engagements. Build and sustain strong stakeholders' value through internal operational and external fora participation and promotion of CIC's values with robust and efficient customer focus.PRIMARY RESPONSIBILITIES:Generate revenue in the Region across all ...
Reporting to the Chief Operations Officer, the role holder will be responsible for the preparation and presentation of the required actuarial and other reports to management and regulators especially Annual Valuation and Financial Condition Reports and Quarterly Solvency Statements to the regulator.Duties and responsibilities:Technical Actuarial Support; Conduct and/or review internal actuarial l...
Job Summary Develop and deploy card products sales strategy. Participate in development and execution of card sales programs. Actively participate in the development and deployment of card business credit policy Develop and implement an end-to-end card business on-boarding process flow for all card products. Drive your own and entire bank card sales target. Own and drive card sales targets across...