With over one hundred and thirty branches in Kenya, Tanzania, Uganda, and Burundi, some of which are 24/7 digital branches, DTB is committed to enabling people to advance with confidence and success. The Bank s heritage and values are articulated in its brand promise, Achieve More, and brought to life through an engaged diverse workforce. Job Purpose : This role reports directly to the Senior Man...
CSM is a regional leader in helping organizations solve their most pressing strategy execution challenges. We provide our clients with an integrated set of servicesstrategy and technology consulting, education, training, and certification that deliver tangible results and enduring internal capabilities JOB SUMMARY We are seeking for a highly inspirational and talented individual to join our team ...
Greenlight Planet is on a mission to revolutionize rural energy access for the 1.5 billion off-grid villagers who use dirty, dangerous kerosene lanterns for light. In four years we've sold 1.6 million solar lights to off-grid families in South Asia and Africa all paid for up-front, in cash the latter 1 million customers acquired over the past year. Our products were recognized recently as 'the be...
About the roleThe Customer Service Manager Kenya will lead the call center service team with a customer centric vision in placing our customers first to ensure that the Sun King customer satisfaction operational excellence is in line with industry standards . They will be responsible for managing performance KPIs of the service teams with regular team engagements on welfare checks, continuous imp...
KEY RESPONSIBILITIES Lead requirements elicitation, analysis, validation, and verification, ensuring that requirement statements are complete, consistent, concise, comprehensible, traceable, feasible, unambiguous, and verifiable. Document business, technical requirements, and functional specifications as per set standards and transfer the same knowledge to the development team. Review and validat...
Established in 1951, IOM is the leading inter-governmental organization in the field of migration and works closely with governmental, intergovernmental and non-governmental partners. With 165 member states, a further 8 states holding observer status and offices in over 100 countries, IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing servic...
Accor S.A. is a French multinational hospitality company that owns, manages and franchises hotels, resorts and vacation properties Responsibilities Develop and implement strategic revenue plans to optimize the hotel s financial performance. Analyze market trends, competitive landscape, and customer behavior to identify revenue-generating opportunities. Collaborate with sales, marketing, and opera...
Standard Bank Group is the largest African banking group by assets offering a full range of banking and related financial services. "Africa is our home, we drive her growth Our vision is to be the leading financial services organisation in, for and across Africa, delivering exceptional client experiences and superior value. This sets the primary goals and standard of excellence we intend to achie...
The International Rescue Committee is a global humanitarian aid, relief and development nongovernmental organization. Job Purpose/Objective Under the mentorship of the Finance Coordinator, The Finance Manager-Budget & Reporting will handle the day-to-day budget and grants management function. The Finance Manager will always make sure that all issues relating to Budgets & Reporting are immediately...
Job Purpose/ObjectiveUnder the mentorship of the Finance Coordinator, The Finance Manager-Budget & Reporting will handle the day-to-day budget and grants management function.The Finance Manager will always make sure that all issues relating to Budgets & Reporting are immediately attended to and that the donor budgets are prepared in accordance with IRC and the donor's requirements and are submitt...
Kuunda 3D is growing across East and West Africa, with our main centre of operations in Nairobi, Kenya. Please get in touch with us below and we will get back to you THE ROLE IS TO LEAD PRODUCT MANAGEMENT IN AFRICA We are looking for an experienced Product Manager based in Nairobi, Kenya. The successful candidate needs to be passionate about building & growing products for the unbanked segment of...
Customer service jobs in Kenya. About the role The Customer Service Manager Kenya will lead the call center service team with a customer centric vision in placing our customers first to ensure that the Sun King customer satisfaction operational excellence is in line with industry standards . They will be responsible for managing performance KPIs of the service teams with regular team engagements ...
Kenya Commercial Bank Limited is registered as a non-operating holding company which started operations as a licensed banking institution with effect from January 1, 2016. The holding company oversees KCB Kenya incorporated with effect from January 1, 2016 and all KCB s regional units in Uganda, Tanzania, Rwanda, Burundi, Ethiopia and South Sudan. KEY RESPONSIBILITIES Lead requirements elicitatio...
ROLE DESCRIPTION:Are you looking for an opportunity to make a meaningful impact in the world through systems change? We are looking for a dynamic manager to augment our management team. As a manager in E4D, you will lead and champion projects. You will simplify complex findings, develop innovative solutions, and structure communications that promote constructive dialogues with diverse stakeholder...
Our purpose is to unlock value in Africa. We use our analytical capabilities to improve decision-making and, through better decisions, to unlock substantial value for our clients and society. While we are the largest economics-based consulting firm in Africa, we use a large number of techniques and approaches to achieve clarity for decision-makers ROLE: Are you looking for an opportunity to make ...
Key Result #1 Provide strategic leadership in the areas of Finance and Grants to the Country OfficeAdvises the Country Director, the Program Director and other Senior leaders in matters related to Finance and Grants.Identifies areas of financial risk and provides recommendations on the required prevention and action to mitigate the risks.Plans and manages Finance and Grants functions of the count...
At Savannah Healthcare we provide advanced, multidisciplinary care across specialties, delivering one standard of excellence for all. Our goal is to better serve our patients in a timely and convenient fashion. As a multidisciplinary service provider, our clinic contains a number of on-site services that would not be available at a typical provider. S HL/HRD/04/02 /24 : CLIENT EXPERIENCE MANAGER ...
Job ResponsibilitiesForecast, plan and monitor the department's budget.Drive and own Sales processes, reporting and policy adherence and documentation.Provide Sales and distribution with performance reports on all SD KPIs such as activations, primary airtime sales, remuneration earnings and business updatePrepare presentations on weekly and monthly performance for Commercial Reviews.Provide Group...
KEY RESPONSIBILITIESLeads project teams and vendors to drive the business needs and expectations by ensuring business intent is well understood and delivered.Manage business relationships with different business areas and liaise with other sections/departments in the delivery of services and projects as well as maintain good working relations between the solution engineeringteams and all stakehol...
Regulatory Compliance (40%)Review reports daily, weekly, monthly and quarterly fund manager/custodian reports to ensure compliance with the Collective Investment Scheme regulations, Respective constitutive documents, Regulatory Guidelines and the Banks Policies & ProceduresEnsure proper KYC for new client onboarding and lodged safely with the BankInitiate and Escalate any non-compliance issues wi...
Key Responsibilities:Uphold all restaurant policies and standards for quality and safety.Conduct regular operational reviews to identify and solve issues, ensuring continuous improvement.Supervise and guide staff, delegating tasks to achieve restaurant goals.Train staff in safety, sanitation, and food hygiene, and ensure compliance.Monitor food preparation to maintain quality and presentation.Fac...
KEY RESPONSIBILITIESCollect, classify, analyze and document business requirements and functional specifications as per set standards and work with the business units in the development/reviewing/translating of User Requirement Specifications into a baseline Business Requirements Documents (BRD) and building Functional and Solution Design Documents (FDDs/SDDs).Leads project teams and vendors to dr...
Are you ready to learn fast and have a real impact on the company?Join our team of Partner Manager and rise to the challenge to evolve in the IT sector. Handle a portfolio of partners and help them increase their revenue! Products Users12,000,000Company Growth60% year over yearTeam Size70 people Join our dynamic and innovative Channel Sales team, working within a fast growing company that values ...
You must be passionate about having meaning in your work. Willing to go the extra mile to evangelise the importance of agriculture insurance in transforming the lives of millions of smallholder farmers across multiple stakeholders from the political elites, to the Government systems, to development agencies all the way down to the farmer. For you to be successful at the role, one must consider it...