Conduct daily, weekly and monthly review of operations reports to ensure exceptions are acted upon or escalated within acceptable time frames. Approve new accounts in line with KYC procedures.Ensure correct and accurate completion of all customer instructions and approve them for processing at central operations.Manage operational risk and ensuring compliance with controls.Implement audit recomme...
Conduct daily, weekly and monthly review of operations reports to ensure exceptions are acted upon or escalated within acceptable time frames. Approve new accounts in line with KYC procedures.Ensure correct and accurate completion of all customer instructions and approve them for processing at central operations.Manage operational risk and ensuring compliance with controls.Implement audit recomme...
Job Purpose: Responsible for management of branch operations in accordance with set SLAs. Key responsibilities: Oversee day to day running of the branch operations i.e., claims, underwriting, customer services in accordance with set SLAs. Ensure customer complaints and other enquiries are handled speedily and effectively to ensure customer satisfaction for all lines of business in line within set...
Job Purpose: Responsible for management of branch operations in accordance with set SLAs. Key responsibilities: Oversee day to day running of the branch operations i.e., claims, underwriting, customer services in accordance with set SLAs. Ensure customer complaints and other enquiries are handled speedily and effectively to ensure customer satisfaction for all lines of business in line within set...
I&M Bank is a wholly owned subsidiary of I&M Holdings Limited, a publicly quoted company at the Nairobi Securities Exchange (NSE). The bank possesses a rich heritage in banking. Purpose: The position is responsible for the overall management of the Branch operations to achieve and maintain good customer relations, operational efficiency and compliance with operational guidelines and procedures. P...
People Operations Manager at Branch
Purpose: The position is responsible for the overall management of the Branch operations to achieve and maintain good customer relations, operational efficiency and compliance with operational guidelines and procedures. Primary Responsibilities: Supervise daily Branch operations through the efficient allocation and utilization of manpower, equipment and resources; Review operations reports to ens...
Purpose: The position is responsible for the overall management of the Branch operations to achieve and maintain good customer relations, operational efficiency and compliance with operational guidelines and procedures. Primary Responsibilities: Supervise daily Branch operations through the efficient allocation and utilization of manpower, equipment and resources; Review operations reports to ens...
I&M Bank is a wholly owned subsidiary of I&M Holdings Limited, a publicly quoted company at the Nairobi Securities Exchange (NSE). The bank possesses a rich heritage in banking. Purpose: The position is responsible for the overall management of the Branch operations to achieve and maintain good customer relations, operational efficiency and compliance with operational guidelines and procedures. P...
Key ResponsibilitiesEnsure compliance across all departments within the branch.Create and maintain effective processes to manage all machines and equipment for operational effectiveness.Oversee maintenance schedules for all spa machines and equipment.This includes assessing and managing all breakages, wear and tear notices, etc as per the company policy.Ensure proper and accurate record keeping a...
Purpose The jobholder is responsible for the overall management of the Branch operations to achieve and maintain good customer relations, operational efficiency and compliance with operational guidelines and procedures. Primary Responsibilities Conduct daily, weekly and monthly review of operations reports to ensure exceptions are acted upon or escalated within acceptable time frames. Approve new...
JOB SUMMARY: The overall responsibility for the Branch Manager is to oversee business development and operations of the Branch while ensuring staff engagement, customer satisfaction, profitability and growth in line with the Bank's strategy. KEY RESPONSIBILITIES: Business Acquisition - 60% To implement the Bank's business development strategy at branch level including growth in customer base with...
I&M Bank is a wholly owned subsidiary of I&M Holdings Limited, a publicly quoted company at the Nairobi Securities Exchange (NSE). The bank possesses a rich heritage in banking. Purpose The jobholder is responsible for the overall management of the Branch operations to achieve and maintain good customer relations, operational efficiency and compliance with operational guidelines and procedures. P...
Summit Recruitment & Search was established in 2009 to address the recruitment, mass recruitment, executive search, outsourcing and training needs of companies based in Kenya or wanting to enter the Kenyan, East African, South African and African market Key Responsibilities Ensure compliance across all departments within the branch. Create and maintain effective processes to manage all machines a...
JOB DESCRIPTION Job Title: BRANCH MANAGER Reports to: OPERATIONS DIRECTOR Department: CLINICAL OPERATIONS Business Purpose/Objective: Responsible for providing and maintaining high standards of professional care to all clients while ensuring consistent provision of efficient and ethical care to support it in achieving quality health service delivery. Responsible for the critical balance of the ho...
JOB DESCRIPTION Job Title: BRANCH MANAGER Reports to: OPERATIONS DIRECTOR Department: CLINICAL OPERATIONS Business Purpose/Objective: Responsible for providing and maintaining high standards of professional care to all clients while ensuring consistent provision of efficient and ethical care to support it in achieving quality health service delivery. Responsible for the critical balance of the ho...
Duties and ResponsibilitiesSupervisory Responsibility:Directing and implementing adherence to Jacaranda code of conduct, policies/procedures, and performance of assigned staff;Monitoring staff compliance to customer service;24 Hour accountability and authority for decisions regarding patient care, site operations and personnel management for the facility.Execution expert:Lead the execution of the...
Job Purpose The role holder will be responsible for the day-to-day branch operations ensuring timely opening and closing of the branch, service to the customers for all services, keeping high level bank standards. Qualification And Experience Requirements A University degree (Holders of a Business-related degree will have added advantage). Professional Banking Qualification (AKIB) or accounting q...
To provide branch and its agencies powerful leadership, team development, excellent customer experience, deliver exceptional branch business growth & profitability.Responsible for the day-to-day running of the branch, personal involvement and keeping high level of bank operations standards and management controls.
Key ResponsibilitiesEnsure compliance across all departments within the branch.Create and maintain effective processes to manage all machines and equipment for operational effectiveness.Oversee maintenance schedules for all spa machines and equipment.This includes assessing and managing all breakages, wear and tear notices, etc as per the company policy.Ensure proper and accurate record keeping a...
Market new business in both assets and liabilities for the branch.Market alternative products such as credit cards, prepaid cards, Internet banking, mobile banking etc. as well as Bancassurance products.Monitor accounts and follow up for repayments and remedial action where accounts may become delinquent.Initiate the process of securities perfection, obtaining necessary documents, initial vetting...
Market new business in both assets and liabilities for the branch.Market alternative products such as credit cards, prepaid cards, Internet banking, mobile banking etc. as well as Bancassurance products.Monitor accounts and follow up for repayments and remedial action where accounts may become delinquent.Initiate the process of securities perfection, obtaining necessary documents, initial vetting...