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The passengers were transferred to the rescue bus, and their journey to Migori was resumed without further delay.
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As we report the rescue bus has reached the destination (Migori)
Image: WILLISH ADUR
Ena Coach chief executive officer Richard Mogire has given assurance that all passengers in a bus that burst into flames have arrived safely at their destination.
Mogire, while explaining what caused the bus to burst into flames, said an emergency bus was brought and took all the 48 passengers to Migori.
He said it all started with a tire burst.
"At approximately 2 am this morning, while en route from Nairobi to Migori with 48 passengers on board our bus experienced a front tire burst while ascending the hill after Suswa," Mogire said.
He said the driver of the bus promptly stopped the bus to assess the situation, only to discover that the bus had caught fire.
Upon discovery that the bus had caught fire, the driver and the bus crew immediately led the evacuation of all passengers from the burning bus.
"We are relieved to inform you that no casualties or injuries were reported during this incident," Mogire said.
"To minimize any inconvenience caused to our passengers, we immediately dispatched a rescue bus to the scene."
The passengers were transferred to the rescue bus, and their journey to Migori was resumed without further delay.
As we report the rescue bus has reached the destination (Migori)
"We understand that such incidents can be distressing, and we sincerely apologize for any inconvenience or anxiety caused," he said.
"We want to assure you that we have launched a thorough investigation into the cause of the fire to prevent any similar incidents from occurring in the future."
The CEO said they are working closely with the relevant authorities and experts to determine the root cause and take appropriate actions to ensure the highest standards of safety for our passengers.
"At Ena Coach, we remain committed to providing safe and reliable transportation services. We would like to extend our heartfelt appreciation for your understanding and support during this time,"Mogire said.
"We will continue to implement stringent maintenance procedures, comprehensive training programs for our drivers and crew members, and regular safety inspections for our fleet of buses to uphold the trust you have placed in us."