POSITION SUMMARY Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room ...
Reservations Agent
Summit Recruitment and Search Africa is a leading Recruitment and Executive Search agency head quartered in Kenya providing outstanding talent to a wide range of companies and NGOs in various business sectors across Africa.Our client, a Hospitality group with offices in Nairobi, is seeking an . The successful candidates will mainly be responsible for the room allocations and Tour Series for the D...
Reporting to the Reservation Manager, the main role for this position is making and confirming reservations for guests, handling incoming calls to the reservation department in a professional, efficient, friendly manner in a leading Luxurious Tour Company.Duties & ResponsibilitiesIssuing hotel vouchers and reservations arrangement of local and international toursFollowing up on confirmation of bo...
RESERVATION OFFICER POSITION - LUXURY TOUR & TRAVEL COMPANY. Reporting to the Reservation Manager, the main role for this position is making and confirming reservations for guests, handling incoming calls to the reservation department in a professional, efficient, friendly manner in a leading Luxurious Tour Company. Duties & Responsibilities Issuing hotel vouchers and reservations arrangement of ...
For every guest who travels with us, we send a child to school. Just another reason to travel with the nine-time #1 World s Best Safari Outfitter (Travel Leisure). Summary Reporting to the Reservation Manager, the main role for this position is making and confirming reservations for guests, handling incoming calls to the reservation department in a professional, efficient, friendly manner in a le...
Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. F...
POSITION SUMMARY Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room ...
Job PurposeThe Reservations Manager will play a crucial role in managing booking processes, optimizing occupancy rates, and ensuring exceptional service delivery to guests and travelers.Key Responsibilities:Reservation System Management: Oversee the operation of reservation systems and platforms to efficiently manage bookings, availability, and guest information. Ensure accurate and up-to-date re...
Flexi Personnel Ltd is a HR Company that was founded in 2008. It is currently the fastest growing HR firm in Kenya offering a wide range of services including Headhunting and Executive selection, Outsourced Labor management, HR Outsourcing, Outsourced Payroll Management, HR consultancy, Psychometric Assessments and Expatriate Services and relocation support. What makes us a unique Recruitment and...
Job Description POSITION SUMMARY Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/se...
Review daily reservation accuracy, rate compliance from segment and source, system close-out when necessary and rate availability.Ensure clients satisfaction and adherence to Kempinski service standards.Follow internal credit policy.Follow up on lost business and bring information about them to the knowledge of the department superiors.Spot-check reservations made the previous day and check all V...
Summit Recruitment and Search Africa is a leading Recruitment and Executive Search agency head quartered in Kenya providing outstanding talent to a wide range of companies and NGOs in various business sectors across Africa.Our client a Short-Term Rental property management company is looking to recruit a driven Reservations/Revenue Supervisor. The successful candidate will be responsible for anal...
POSITION SUMMARYProcess all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room a...
Marriott International is a leading global lodging company based in Bethesda, Maryland, USA, with more than 4,100 properties in 79 countries and reported revenues of nearly $14 billion in fiscal year 2014. Its heritage can be traced to a root beer stand opened in Washington, D.C., in 1927 by J. Willard and Alice S. Marriott SUMMARY Process all reservation requests, changes, and cancellations rece...
The incumbent of this position is responsible to materialize the maximum number of requests and reservations. Key ResponsibilitiesReview daily reservation accuracy, rate compliance from segment and source, system close-out when necessary and rate availability.Ensure clients' satisfaction and adherence to Kempinski service standards.Follow internal credit policy.Follow up on lost business and brin...
Location: Kenya Our client, in the Tourism and Travel industry, is seeking to recruit a Reservations Consultant. Job Purpose The Reservations Consultant plays a vital role in handling booking inquiries, processing reservations, and ensuring exceptional service for guests and travelers. Key Responsibilities: Booking Management: Handle incoming reservation inquiries via phone, email, and online cha...
Kempinski Hotels S.A. is Europe s oldest luxury hotel group. The group now has its head office in Geneva but was founded in Berlin in 1897 as the Hotelbetriebs-Aktiengesellschaft . Summary The incumbent of this position is responsible to materialize the maximum number of requests and reservations. Key Responsibilities Review daily reservation accuracy, rate compliance from segment and source, sys...
Job PurposeThe Reservations Consultant plays a vital role in handling booking inquiries, processing reservations, and ensuring exceptional service for guests and travelers.Key Responsibilities:Booking Management: Handle incoming reservation inquiries via phone, email, and online channels. Assist customers in booking accommodations, tours, transportation, and other travel services based on their p...
Position Overview:You will spearhead the comprehensive management of our event portfolio and provide key support on flight services, synergizing your expertise to deliver exceptional experiences to our customers. With a keen eye for detail, exceptional organizational skills, and a flair for innovation and creativity, you'll ensure that each event and flight booking exceeds expectations. Your role...
Duties and ResponsibilitiesSupport the WUF Coordinator in the in the overall administration, i.e. provides administrative support in managing priorities and workflow for the unit; coordinates and monitors multiple and diverse activities and work processes to ensure that management directives and decisions are properly carried out and products delivered in a timely manner.Compiles and analyzes bas...
The United Nations Human Settlements Programme, UN-Habitat, is the UN agency for human settlements. It is mandated by the UN General Assembly to promote socially and environmentally sustainable towns and cities with the goal of providing adequate shelter for all. Duties and Responsibilities Support the WUF Coordinator in the in the overall administration, i.e. provides administrative support in m...
JOB SUMMARYWe are seeking for a highly inspirational and talented individual to join our team as a sales & Marketing GM. The successful candidate will be required to supervise, train and motivate a group of Sales & Marketing staff, develop effective sales strategies to grow market share in the dynamic hospitality and travel industry, deliver excellent and actionable sales reports and ensure that ...
JOB SUMMARYWe are seeking for a highly inspirational and talented individual to join our team as a sales & Marketing GM. The successful candidate will be required to supervise, train and motivate a group of Sales & Marketing staff, develop effective sales strategies to grow market share in the dynamic hospitality and travel industry, deliver excellent and actionable sales reports and ensure that ...
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