POSITION SUMMARY Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room ...
Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. F...
POSITION SUMMARY Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room ...
Job PurposeThe Reservations Manager will play a crucial role in managing booking processes, optimizing occupancy rates, and ensuring exceptional service delivery to guests and travelers.Key Responsibilities:Reservation System Management: Oversee the operation of reservation systems and platforms to efficiently manage bookings, availability, and guest information. Ensure accurate and up-to-date re...
Location: Kenya Our client, in the Tourism and Travel industry in the region, is seeking to recruit a Reservations Manager. Job Purpose The Reservations Manager will play a crucial role in managing booking processes, optimizing occupancy rates, and ensuring exceptional service delivery to guests and travelers. Key Responsibilities: Reservation System Management: Oversee the operation of reservati...
Flexi Personnel Ltd is a HR Company that was founded in 2008. It is currently the fastest growing HR firm in Kenya offering a wide range of services including Headhunting and Executive selection, Outsourced Labor management, HR Outsourcing, Outsourced Payroll Management, HR consultancy, Psychometric Assessments and Expatriate Services and relocation support. What makes us a unique Recruitment and...
Job Description POSITION SUMMARY Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/se...
JOB DESCRIPTION This position acquires long term visas and all other necessary travel documentation in a timely manner for General Authorities, mission presidents, missionaries, employees, dependents, etc., who will reside in a country other than that of their own citizenship. The Travel & Visa Coordinator is expected to resolve a wide variety of Visa documentation problems on a highly responsive...
POSITION SUMMARYProcess all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room a...
Summit Recruitment and Search Africa is a leading Recruitment and Executive Search agency head quartered in Kenya providing outstanding talent to a wide range of companies and NGOs in various business sectors across Africa.Our client a Short-Term Rental property management company is looking to recruit a driven Reservations/Revenue Supervisor. The successful candidate will be responsible for anal...
Location: Kenya Our client, in the Tourism and Travel industry, is seeking to recruit a Reservations Consultant. Job Purpose The Reservations Consultant plays a vital role in handling booking inquiries, processing reservations, and ensuring exceptional service for guests and travelers. Key Responsibilities: Booking Management: Handle incoming reservation inquiries via phone, email, and online cha...
Marriott International is a leading global lodging company based in Bethesda, Maryland, USA, with more than 4,100 properties in 79 countries and reported revenues of nearly $14 billion in fiscal year 2014. Its heritage can be traced to a root beer stand opened in Washington, D.C., in 1927 by J. Willard and Alice S. Marriott SUMMARY Process all reservation requests, changes, and cancellations rece...
Job PurposeThe Reservations Consultant plays a vital role in handling booking inquiries, processing reservations, and ensuring exceptional service for guests and travelers.Key Responsibilities:Booking Management: Handle incoming reservation inquiries via phone, email, and online channels. Assist customers in booking accommodations, tours, transportation, and other travel services based on their p...
Administration:Ensure that administrative function is in full compliance with relevant Mercy Corps and donor guidelines & keep up to date with changing policies and guidelines.Ensure Mercy Corps office & residential premises are well maintained and suitable for working and living.Ensure proper office and facility management for office, warehouse, expat housing as per policy.Managing all admin/ of...
Locate available flights; Check on best connections if more than one flight is involved, determine fare costs to maximize on revenue while helping passengers to save.Help customers find the right itinerary that fit their needs; apply upgrades on additional costs to generate more revenue.Provide with details and accurate fare quotes to all KQ clients to provide the best applicable fare and generat...
Mercy Corps is a global humanitarian aid agency engaged in transitional environments that have experienced some sort of shock: natural disaster, economic collapse, or conflict. SUMMARY Administration: Ensure that administrative function is in full compliance with relevant Mercy Corps and donor guidelines & keep up to date with changing policies and guidelines. Ensure Mercy Corps office & resident...
Key Role Description:The jobholder is primarily responsible for engaging with clients to create travel itineraries and provide all the necessary arrangements for their safari experiences, conducting effective and efficient tour package sales, promoting and converting inquiries into booked tour business, following up on customer quotes assigned to you and progressing them to closure, while reporti...
To play a vital role, liaising with our customers in an endeavour to provide Superior Quality Customer Excellence and Support always so as to acquire and retain our customers. Responsible for carrying out Reservations/Ticketing & Sales, as well as promote KQ Products/Services. Detailed Description Providing personalized Customer Service to both internal/external Customers to achieve high-standard...
Brief DescriptionTo play a vital role, liaising with our customers in an endeavour to provide Superior Quality Customer Excellence and Support always so as to acquire and retain our customers. Responsible for carrying out Reservations/Ticketing & Sales, as well as promote KQ Products/Services.Detailed DescriptionProviding personalized Customer Service to both internal/external Customers to achiev...
Africa Management Solutions Limited (AMSOL) is the fastest growing Human Resources and Management consulting firm that offers an array of hr solutions tailored to accurately address all the human resource and management needs of any organization. Summary The jobholder is primarily responsible for engaging with clients to create travel itineraries and provide all the necessary arrangements for the...
Providing personalized Customer Service to both internal/external Customers to achieve high-standard professional level of Customer ExperienceAnswering inbound calls in order for KQ to be accessible to our customers and to assist customers with their inquiriesEducating our Customers on the products and services offered by KQ in order to build an interest and subsequent SaleProviding Customer feed...
Join Our TeamAre you looking to be part of a dynamic team that is passionate about making a difference? We are always on the lookout for talented individuals who are enthusiastic, innovative, and dedicated to excellence.Current OpeningsPosition:Travel and Tour Coordinator and Office AdministratorResponsibilities:Organize travel arrangements from start to finish, including booking tickets, accommo...
At Olo-ROPA, we are passionate about providing unique and immersive safari experiences that showcase the beauty and diversity of Africa. With years of experience in the travel industry, our team is dedicated to crafting tailor-made journeys that exceed your expectations Summary Are you looking to be part of a dynamic team that is passionate about making a difference? We are always on the lookout ...
Job Summary: The officer will work with finance officer on activities related to budgets for new funding, project/project preparation and submissions, progress reports, developing and planning budgets for each project strategic area and assists in forecasting future resource needs Job Specifications The duties and responsibilities of the officer will entail: Track expenditure and prepare timely r...
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