Patient Experience Manager jobs

The Mater Hospital was opened in 1962 by the Sisters of Mercy, a Catholic Order of Nuns originating from Ireland, three years after registering themselves as the Registered Trustees of an entity under the Perpetual Succession Act (the succeeding legislation after independence). Position Summary Reporting to the Chief Executive Officer, the Catering Manager is responsible for planning, organizing,...

The Mater Hospital was opened in 1962 by the Sisters of Mercy, a Catholic Order of Nuns originating from Ireland, three years after registering themselves as the Registered Trustees of an entity under the Perpetual Succession Act (the succeeding legislation after independence). The "Sisters of Mercy" first set up a 60 bed general hospital to cater mainly for the poor, indigenous Kenyans, with the...

IntroductionAga Khan University Hospital, Nairobi is a private not-for-profit teaching hospital that provides tertiary and secondary level healthcare services. It is the first hospital in East Africa to be accredited by the Joint Commission International from the USA. The University Hospital has been providing high-quality care for the people of East Africa and beyond for over 60 years.Applicatio...

Johnson & Johnson Innovative Medicine is recruiting for Key Account Manager Neuroscience to be located in Nairobi, Kenya. About Johnson & Johnson English At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are...

The Mater Hospital was opened in 1962 by the Sisters of Mercy, a Catholic Order of Nuns originating from Ireland, three years after registering themselves as the Registered Trustees of an entity under the Perpetual Succession Act (the succeeding legislation after independence). The "Sisters of Mercy" first set up a 60 bed general hospital to cater mainly for the poor, indigenous Kenyans, with the...

Leading and motivating the team.Conducting staff check-ins, providing feedback, and resolving performance issues.Mentoring departmental leaders and ensuring adequate shift planning.Ensuring clinical quality and patient safety through audits and feedback.Monitoring key metrics and documentation accuracy.Collaborating with quality improvement teams to enhance service delivery.Leading the team in de...

Job Purpose:Maintain the reception area by providing front office administrative services and customer care service to patients, AKU staff and the public by receiving and addressing inquiries in a professional and polished manner, while accounting for all daily financial transactions processed at the front desk/patient reception.Responsibilities:Provide outstanding customer services to patients, ...

Role Summary: As the Acting Branch Manager, you will work to ensure the overall performance of the branch. The role requires strong leadership, clinical knowledge, customer service skills, and a focus on operational efficiency to ensure the medical center's success. To achieve this, the Acting Branch Manager will be required to build a high-functioning team. Responsibilities: Leading and motivati...

Reporting to the Janssen Country Manager, the KAM/Product Manager is combining some elements of traditional functional areas: product management and sales. The Key Account Manager is responsible for creating the right environment to achieve and maintain market access to our new portfolio of neuroscience products treating debilitating disease areas such as: Schizophrenia, Epilepsy, ADHD, Dementia....

IntroductionAga Khan University Hospital, Nairobi is a private not-for-profit teaching hospital that provides tertiary and secondary level healthcare services. It is the first hospital in East Africa to be accredited by the Joint Commission International from the USA. The University Hospital has been providing high quality care for the people of East Africa and beyond for over 60 years. Under The...

Penda Health is an award-winning startup company that is transforming healthcare in East Africa by building a chain of outpatient health clinics that offer evidence-based medical care and unparalleled member experience at surprisingly affordable rates Role Summary: As the Acting Branch Manager, you will work to ensure the overall performance of the branch. The role requires strong leadership, cli...

Reporting to the Janssen Country Manager, the KAM/Product Manager is combining some elements of traditional functional areas: product management and sales. The Key Account Manager is responsible for creating the right environment to achieve and maintain market access to our new portfolio of neuroscience products treating debilitating disease areas such as: Schizophrenia, Epilepsy, ADHD, Dementia....

At Johnson & Johnson, we believe good health is the foundation of vibrant lives, thriving communities and forward progress. That s why for more than 130 years, we have aimed to keep people well at every age and every stage of life. About Job Reporting to the Janssen Country Manager, the KAM/Product Manager is combining some elements of traditional functional areas: product management and sales. T...

Customer service jobs. Imara Hospital is a fast-growing healthcare facility located in Embu county, that is on track to be the lead healthcare brand in Mt. Kenya in the next few years. The hospital is on a mission to create better lives for people living in underserved areas, by providing affordable world-class healthcare with compassion, through service excellence. The hospital has launched a 10...

At Johnson & Johnson, we believe good health is the foundation of vibrant lives, thriving communities and forward progress. That's why for more than 130 years, we have aimed to keep people well at every age and every stage of life. Reporting to the Janssen Country Manager, the KAM/Product Manager is combining some elements of traditional functional areas: product management and sales. The Key Acc...

Ilara Health brings accurate and affordable diagnostics to the 500 million people in Africa who today struggle to access a simple blood test. We distribute low-cost, AI-powered diagnostic devices directly to primary care doctors in peri-urban and rural clinics, where the availability of common diagnostics is very poor. Our proprietary software integrates all the devices that we distribute and ena...

Job PurposeTo ensure proper, accurate and timely management of financial risks associated with hospitalized Patients (cash and third-party payers) until discharge.Key ResponsibilitiesEnhance a positive atmosphere and corporate image by providing outstanding customer services to patients, clients, the public and AKU staff and ensure inquiries to the department are addressed promptly.Access system ...

Aga Khan University Hospitals in Karachi, Pakistan and Nairobi, Kenya are private, not-for-profit institutions providing high quality health care. The Main Hospitals serve as the principal sites for clinical training for the University s Medical Colleges and Schools of Nursing and Midwifery in Pakistan and East Africa. Job Purpose To ensure proper, accurate and timely management of financial risk...

Mission To provide high quality care that exceeds our clients expectations. Job Description Key Responsibilities Operational Oversight: Coordinate and supervise all operational activities during night shifts, including nursing, administrative, and support staff. Ensure compliance with hospital policies, procedures, and regulatory requirements throughout the night. Ensure adherence to quality stan...

JOB SUMMARY:The Care manager is responsible for coordinating and facilitating patient care across various departments and services within the hospital. This role involves assessing patient needs, planning and managing care programs. and closely with healthcare professionals to optimize patient outcomes.KEY RESPONSIBILITIES:Sending pre-authorizations of Scheduled and non- scheduled admissions with...

Job Objective/Purpose Planning, Organizing, and coordinating all the activities in the unit, to ensure that quality standards of care is adhered to, by all medical staff in AHC facilities, in line with the hospital s policies and procedures Key Responsibilities Supervising and ensuring delivery of a professional and high standard of nursing care within the section while leading a team of nurses a...

MissionTo provide high quality care that exceeds our clients' expectations.Job DescriptionKey ResponsibilitiesOperational Oversight:Coordinate and supervise all operational activities during night shifts, including nursing, administrative, and support staff.Ensure compliance with hospital policies, procedures, and regulatory requirements throughout the night.Ensure adherence to quality standards....

The Imara Mediplus Centre is a multi-specialty outpatient medical facility, attended by doctors and specialists, focused on providing holistic all inclusive care.We create better lives, by providing access to world-class healthcare services with compassion. JOB SUMMARY: The Care manager is responsible for coordinating and facilitating patient care across various departments and services within th...

About Ilara HealthAt Ilara Health we are building a network of technology-enabled primary healthcare clinics (PHCs) delivering affordable, quality healthcare to Africas under-served communities by partnering with local providers across the continent. Founded by entrepreneurs passionate about the role technology can play in improving health outcomes, Ilara Health helps over 2,000 clinics spread ac...