Communications and PR Consultant Vacancy-Short Term Contract! (4Months) (Nairobi) Ital GLOBAL - We are a comprehensive Human Capital and Quality Management Consultancy firm dedicated to helping organizations just like yours with their HR and Quality Management requirements. We believe in creating productive and fruitful relationships with our clients by adding value to your business to ensure tha...
Spearheads in the formulation of client experience systems and process across the HospitalLead the implementation of all systems and processes aimed at improving client experience including but not limited to appointments , complaints management mechanisms, admis sion process, discharge process etc.Daily management and improvement of the patient journey and turnaround time.Oversee the call center...
Spearheads in the formulation of client experience systems and process across the HospitalLead the implementation of all systems and processes aimed at improving client experience including but not limited to appointments '', complaints ' management mechanisms, admis sion process, discharge process etc.Daily management and improvement of the patient journey and turnaround time.Oversee the call ce...
S HL/HRD/04/02 /24 : CLIENT EXPERIENCE MANAGERPurpose of the Job:Ensure delivery of superior customer experience at all points of the patient journey and lead innovation and creativity towards continuous service improvement, client engagement, and client satisfaction.Responsibilities:Spearheads in the formulation of client experience systems and process across the HospitalLead the implementation ...
About the role The Customer Service Manager Kenya will lead the call center service team with a customer centric vision in placing our customers first to ensure that the Sun King customer satisfaction operational excellence is in line with industry standards . They will be responsible for managing performance KPIs of the service teams with regular team engagements on welfare checks, continuous im...
JLL Spark is dedicated to transforming the real estate industry through technology-based innovation. JLL Spark provides the nimbleness of a startup backed by JLL's expertise and resources.Role Purpose Reporting to the Facilities Manager and working as part of the overall Facilities Team, the Assistant Facilities Manager will manage a range of soft services and provide the necessary support to ens...
Manage the service function operations while driving focus to enhancing a customer centric culture across the businessLeads and motivates staff and workforce - building a top performing operational team and instilling a culture of accountability, results, and flexibility to meet/exceed customer expectations. Target is to enable managers leading their teams independently, with a high degree of col...
Job SummaryThis role is responsible for developing, implementing, and executing strategic marketing plans and programmes, to meet the brand and business objectives.The role holder will drive an effective integrated campaign management and measurement delivering on set brand and commercial key performance indicators (KPIs).They will manage the day-to-day relationship with key marketing agencies (c...
ABOUT COSME PROJECT Plan International's Conservation and Sustainable Management of Coastal and Marine Ecosystems (COSME) project aims to significantly scale up Plan International Kenya s current women-led, climate-resilient livelihoods and coastal management project in Kwale and Kilifi counties. It takes an ecosystems-based approach in partnership with Jane Goodall Institute (JGI) Canada. COSME ...
Absa Bank Limited (Absa) is a wholly owned subsidiary of Barclays Africa Group Limited. Absa offers personal and business banking, credit cards, corporate and investment banking, wealth and investment management as well as bancassurance.Job Summary This role is responsible for developing, implementing, and executing strategic marketing plans and programmes, to meet the brand and business objectiv...
Absa Bank Limited (Absa) is a wholly owned subsidiary of Barclays Africa Group Limited. Absa offers personal and business banking, credit cards, corporate and investment banking, wealth and investment management as well as bancassurance. Job Summary This role is responsible for developing, implementing, and executing strategic marketing plans and programmes, to meet the brand and business objecti...
Plan International was founded over 75 years ago with a mission to promote and protect the rights of children. The organisation was set up by British journalist John Langdon-Davies and refugee worker Eric Muggeridge in 1937, with the original aim to provide food, accommodation and education to children whose lives had been disrupted by the Spanish Civil War. ABOUT COSME PROJECT Plan International...
About the roleThe Customer Service Manager Kenya will lead the call center service team with a customer centric vision in placing our customers first to ensure that the Sun King customer satisfaction operational excellence is in line with industry standards . They will be responsible for managing performance KPIs of the service teams with regular team engagements on welfare checks, continuous imp...
Greenlight Planet is on a mission to revolutionize rural energy access for the 1.5 billion off-grid villagers who use dirty, dangerous kerosene lanterns for light. In four years we ve sold 1.6 million solar lights to off-grid families in South Asia and Africa all paid for up-front, in cash the latter 1 million customers acquired over the past year. Our products were recognized recently as the bes...
Greenlight Planet is on a mission to revolutionize rural energy access for the 1.5 billion off-grid villagers who use dirty, dangerous kerosene lanterns for light. In four years we've sold 1.6 million solar lights to off-grid families in South Asia and Africa all paid for up-front, in cash the latter 1 million customers acquired over the past year. Our products were recognized recently as 'the be...
Customer service jobs in Kenya. About the role The Customer Service Manager Kenya will lead the call center service team with a customer centric vision in placing our customers first to ensure that the Sun King customer satisfaction operational excellence is in line with industry standards . They will be responsible for managing performance KPIs of the service teams with regular team engagements ...
CommunicationsDevelop a communications plan, including development of a website and social media presence.Write, edit, and distribute various types of content, including material for a website, press releases, marketing material and other types of content that take the message to the public.Lead and/ or support partners to collect content, such as interviews with program participants, success sto...
BRAC International is Hiring! Join BRAC International to create opportunities for people to realise their potential. Position: Communications Manager, AIM Programme Job Location: Nairobi, Kenya About the Role: BRAC International (BI) is seeking a Communications Manager for its AIM Programme (Accelerating Impact for Young Women) in Kenya who is aligned with it s ethos of working in partnership wit...
At Savannah Healthcare we provide advanced, multidisciplinary care across specialties, delivering one standard of excellence for all. Our goal is to better serve our patients in a timely and convenient fashion. As a multidisciplinary service provider, our clinic contains a number of on-site services that would not be available at a typical provider. S HL/HRD/04/02 /24 : CLIENT EXPERIENCE MANAGER ...
Scope of Work: The Playbook Project Manager is expected to support the following tasks: Support finalization and publication of Playbook version 2, inclusive of development and integration of Cybersecurity resources and Digital Resilience Self-Assessments: Monitor the quality and timeline of the Playbook content vendor deliverables, regularly reviewing progress and providing expert guidance, serv...
General Position Summary The CCS Communications Manager is a bold and proactive individual. The Communications Manager will work very closely with the CCS Secretariat as well as national and international partner organizations. The Communications Manager will be a critical member of CCS team, tasked with keeping abreast of developments in the country, Reporting of projects and stakeholder communi...
BRAC International (BI) is seeking a Communications Manager for its AIM Programme (Accelerating Impact for Young Women) in Kenya who is aligned with it s ethos of working in partnership with communities to create impact for scale. As the Communications Manager the incumbent will be responsible for leading the development and implementation of AIM Programme communication strategy and branding guid...
VACANCY No. KYEB/05/2024Assistant Manager Corporate Communication & Marketing will be responsible to the CEO.Job DescriptionEnsuring the development of promotional materials for trade shows and conferences;Liaison between the company and advertising agencies, print suppliers and other marketing services;Ensuring preparation of company newsletters, press releases and event announcements;Managing t...
The Manager will work closely with the Head of Programmes, Capital Markets, and colleagues in the Capital Markets pillar to implement and manage capital markets projects. The Manager provides general domain coordination and programmatic support to ensure Capital Market projects are effectively implemented. The Manager will support the Head of Programmes, Capital Markets in the coordination of the...
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