Ict helpdesk jobs

Under UNICEF mandate for promoting the protection and survival of Children, Information Communication Technology (ICT) plays an integral part of supporting UNICEF business operations. ICT Support services have proved vital in the context of increased demand to support to staff hybrid office and teleworking, changing ICT applications and cloud environments. UNICEF Kenya country office seeks to rec...

Job Description Under UNICEF mandate for promoting the protection and survival of Children, Information Communication Technology (ICT) plays an integral part of supporting UNICEF business operations. ICT Support services have proved vital in the context of increased demand to support to staff hybrid office and teleworking, changing ICT applications and cloud environments. UNICEF Kenya country off...

Under UNICEF mandate for promoting the protection and survival of Children, Information Communication Technology (ICT) plays an integral part of supporting UNICEF business operations. ICT Support services have proved vital in the context of increased demand to support to staff hybrid office and teleworking, changing ICT applications and cloud environments. UNICEF Kenya country office seeks to rec...

IT jobs. United States International University-Africa, is a Higher Learning Institution based in Nairobi, Kenya and is the most diverse university in East and Central Africa with about 6,000 students from over 60 nations, and a global network of more than 25,000 alumni. USIU-Africa is the only university in Sub-Saharan Africa whose degree programs are accredited by both the Kenya Government thro...

What awaits you:Lead implementations and configurations to maximize efficiency.Leverage your functional expertise to streamline workflows across the organization.Manage E-Business Suite (EBS) & BI tools like a pro, keeping everything running smoothly. ?Help users conquer challenges with your prompt support and problem-solving skills. ?Craft custom reports and forms to meet evolving business needs...

Job summary:The ICT Officer (Systems) is responsible for capturing incoming hardware and software calls from various user stations and resolving them online via remote control support where applicable or escalated.Key Responsibilities/Tasks/Duties:Capturing on the helpdesk system the details to all user requests as they come in via phone or email.Resolving level 1 calls (MS Office, User permissio...

United States International University Africa is located in the Kasarani area, off Thika Road in the suburb of Kenya s capital city of Nairobi. The university is an independent, not-for-profit institution serving 6512 students representing 69 nationalities Job summary: The ICT Officer (Systems) is responsible for capturing incoming hardware and software calls from various user stations and resolv...

Today, Pwani Oil Product modern state of the art factory at Jomvu, Mombasa, has expanded and has a capacity to refine over 620 metric tonnes of oil a day, prepared to the highest international standards. Adding to this, Pwani Oil Products new production facility at Kikambala has impacted the washing and cleaning industry with excellent laundry and bathing soaps, which is to the highest quality. W...

Job SpecificationsThis is the entry and training grade for degree holders in this cadre. An officer at thislevel will work under the guidance of a senior officer.Duties and responsibilities at this level will entail assisting in:Coding, testing, and implementing computer programsRepairing ICT equipment and associated peripheralsReceiving and installing ICT equipmentConfiguring new ICT equipmentCo...

IT jobs in Nairobi. The African Population and Health Research Center (APHRC) is a premier research-to-policy institution, generating evidence, strengthening research and related capacity in the African research and development ecosystem, and engaging policy to inform action on health and development. The Center is Africa-based and African-led, with its headquarters in Nairobi, Kenya, and a West ...

JOB PURPOSE Under the general guidance of the Assistant Systems Administrator, the intern will ensure proper administrative operation of the IT department and assist in managing the success of department tasks and projects relating to system and network infrastructure administration issues at KWAL. RESPONSIBILITIES & ACCOUNTABILITIES Area 1: System Administration Technical and operation support d...

Responding to ICT helpdesk and user support queries via chat, email, or phoneEnsuring proper logging, tracking, reporting and closure of all issues raised to the ICT helpdesk.Training other staff members on troubleshooting and diagnosing ICT related problems.Writing, editing, and revising training manuals for new and updated software and hardware.Providing ICT-related technical assistance for que...

Area 1: System AdministrationTechnical and operation support directly to business units for application rollouts and other projects, including planning, implementation and vendor coordination.Implement, support and administer intranet, internet, network and servers to ensure business effectiveness.Setup, maintenance and troubleshooting of enterprise level backups including daily backups of data, ...

Duties and Responsibilities Responding to ICT helpdesk and user support queries via chat, email, or phone Ensuring proper logging, tracking, reporting and closure of all issues raised to the ICT helpdesk. Training other staff members on troubleshooting and diagnosing ICT related problems. Writing, editing, and revising training manuals for new and updated software and hardware. Providing ICT-rela...

Job Description JOB PURPOSE Under the general guidance of the Assistant Systems Administrator, the intern will ensure proper administrative operation of the IT department and assist in managing the success of department tasks and projects relating to system and network infrastructure administration issues at KWAL. RESPONSIBILITIES & ACCOUNTABILITIES Area 1: System Administration Technical and ope...

JOB PURPOSEUnder the general guidance of the Assistant Systems Administrator, the intern will ensure proper administrative operation of the IT department and assist in managing the success of department tasks and projects relating to system and network infrastructure administration issues at KWAL.RESPONSIBILITIES & ACCOUNTABILITIESArea 1: System AdministrationTechnical and operation support direc...

Kenya Trade Network Agency (KENTRADE) is a state Agency under treasury that is mandated to facilitate cross border trade, Establish, manage and implement the Kenya National Electronic Single Window System (KNESWS). The overall objective of the National Electronic Single Window System Project is to facilitate international trade by reducing delays and lowering costs associated with clearance of go...

Duties and ResponsibilitiesResponding to ICT helpdesk and user support queries via chat, email, or phoneEnsuring proper logging, tracking, reporting and closure of all issues raised to the ICT helpdesk.Training other staff members on troubleshooting and diagnosing ICT related problems.Writing, editing, and revising training manuals for new and updated software and hardware.Providing ICT-related t...

Kenya Wine Agencies Limited (KWAL) is the leading manufacturer and distributor of wines and spirits in Kenya , Eastern and Central Africa region. JOB PURPOSE Under the general guidance of the Assistant Systems Administrator, the intern will ensure proper administrative operation of the IT department and assist in managing the success of department tasks and projects relating to system and network...

JOB PURPOSE To learn basic IT operation process by working with IT colleagues to deliver standard software and hardware support services, as well as monitor and maintain a wide range of information sources, to contribute to the effective delivery of IT services. KEY ACCOUNTABILITIES (not all-inclusive) Learn by jointly working with colleagues to carry-out system and equipment maintenance tasks, s...

JOB PURPOSEUnder the general guidance of the Assistant Systems Administrator, the intern will ensure proper administrative operation of the IT department and assist in managing the success of department tasks and projects relating to system and network infrastructure administration issues at KWAL.RESPONSIBILITIES & ACCOUNTABILITIESArea 1: System AdministrationTechnical and operation support direc...

Kenya Wine Agencies Limited (KWAL) is the leading manufacturer and distributor of wines and spirits in Kenya , Eastern and Central Africa region. JOB PURPOSE Under the general guidance of the Assistant Systems Administrator, the intern will ensure proper administrative operation of the IT department and assist in managing the success of department tasks and projects relating to system and network...

The African Population and Health Research Center (APHRC) is a premier research-to- policy institution, generating evidence, strengthening research and related capacity in the African research and development ecosystem, and engaging policy to inform action on health and development. The Center is Africa-based and African-led, with its headquarters in Nairobi, Kenya, and a West Africa Regional Off...

The Senior IT Assistant will work under the direct supervision of a Senior Officer and the technical supervision of an IT Officer at Sub/Branch/MultiCountry office level. The incumbent may play a supervisory role in overlooking the daytoday activities of the Telecom Operators in the offices in the area of coverage. S/he has working relationships with UNHCR staff members in the office and other of...