Customer Support Representative jobs in Nairobi

1. Prospect and Generate Leads: Identify and research potential clients in target markets. Utilize various channels such as cold calling, email outreach, networking events and referrals to generate leads. 2. Understand Client Needs: Conduct thorough needs assessments with prospective clients to understand their cleaning requirements, challenges and preferences. 3. Present Solutions: Develop and d...

Job Description YOUR JOB Delivers basic technical, administrative, or operative Claims tasks. Examines and processes paper claims and/or electronic claims from Healthcare Providers. Completes data entry, maintains files, and provides support. Understands simple instructions and procedures. Performs Claims duties under direct instruction and close supervision. Work is allocated on a day-to-day or ...

YOUR JOBDelivers basic technical, administrative, or operative Claims tasks. Examines and processes paper claims and/or electronic claims from Healthcare Providers. Completes data entry, maintains files, and provides support. Understands simple instructions and procedures. Performs Claims duties under direct instruction and close supervision. Work is allocated on a day-to-day or task-by-task basi...

Cigna is a global health service company, dedicated to helping the people we serve improve their health, well-being and sense of security. Cigna has almost 40,000 employees who service over 80 million customer relationships around the world YOUR JOB Delivers basic technical, administrative, or operative Claims tasks. Examines and processes paper claims and/or electronic claims from Healthcare Pro...

Position Overview:Nathan Digital is seeking experienced individuals with a background in the IT industry to join our Insurance Helpdesk Support team on a 24/7 basis in Nairobi, Kenya. As an Insurance Helpdesk Support representative, you will play a crucial role in providing technical assistance and support to clients in the insurance sector, ensuring seamless operations and customer satisfaction ...

Role DescriptionThis is a full-time on-site role as a Customer Service Agent located in Nairobi County, Kenya. The Customer Service Agent's main responsibility is to provide excellent customer support and ensure customer satisfaction. They will handle customer inquiries and requests, solve problems, and maintain a positive customer experience.Qualifications:Customer Service Representatives, Custo...

Oracle Corporation is an American multinational computer technology corporation, headquartered in Redwood City, California. Location: Nairobi, Kenya or Johannesburg, South Africa Geographic area of responsibility: Kenya, Ethiopia, Nigeria and Ghana expanding to Middle East and Africa. Languages: Fluent spoken and written English language capability required SCOPE: Customer facing Has no direct re...

Job Description Key Roles and Responsibilities: Stakeholder engagement Internal: Client Success, Support Services Function, GDC Service Operations, Client Managers, Project Management, Service Operations Manager, Technical Services Business Units Managers, Finance and GBS Function. External: Clients, suppliers and/ or vendors. Relationship Management Identifies the communications needs of each st...

Key Roles and Responsibilities:Stakeholder engagementInternal: Client Success, Support Services Function, GDC Service Operations, Client Managers, Project Management, Service Operations Manager, Technical Services Business Units Managers, Finance and GBS Function.External: Clients, suppliers and/ or vendors.Relationship ManagementIdentifies the communications needs of each stakeholder group in co...

About the JobOffer support to customers who have questions, concerns, problems.Duties & ResponsibilitiesRespond to customer enquiries in person, by phone and online helpfully and promptly.Take responsibility for solving customer issues and make sure they are resolved promptly.Maintain record of customer communications in CRM and other systems.Acknowledge and resolve customer complains.Process ord...

M-Gas is using technology to transform lives by providing clean cooking gas to all Kenyans 24 hrs, 7 days a week. We give you our cylinder filled with gas, a smart meter, a gas cooker and a key card as part of our package so you don t have to pay the high upfront fee of buying a gas cylinder and cooker. About the Job Offer support to customers who have questions, concerns, problems. Duties & Resp...

The roleWe are seeking an Associate Project/Project Manager to join our Global Clinical Supplies Team in the EMEA region. This can be office based, hybrid, or fully homebased.A day in the lifeThis role provides complete oversight of supply chain for sophisticated global clinical trials. Ensures project/study activities are in compliance with company and client requirements and acts as a represent...

Thermo Fisher Scientific Inc. (NYSE: TMO) is the world leader in serving science, with revenues of more than $24 billion and approximately 70,000 employees globally. Our mission is to enable our customers to make the world healthier, cleaner and safer. We help our customers accelerate life sciences research, solve complex analytical challenges, improve patient diagnostics, deliver medicines to ma...

Cigna is a global health service company dedicated to helping people improve their health, well-being and sense of security. Cigna has almost 40,000 employees who service 85 million customer relationships throughout the world. The Cigna office in Kenya operates as a "liaison office", providing administrative support to its parent company in Belgium, in relation with health insurance administratio...

THE ROLE IS TO LEAD PRODUCT MANAGEMENT IN AFRICAWe are looking for an experienced Product Manager based in Nairobi, Kenya. The successful candidate needs to be passionate about building & growing products for the unbanked segment of the population. Overview of the role:Relationship Management with Partners Product Benchmarks & Research Product Definition of Product Specification with partners Pro...

HCS Affiliates Group, is a one-stop human resources and management consultancy organization, headquartered in Nairobi, Kenya. Summary Our Client in the FMCG sector seeks to recruit a Sales Representative whose main purpose will be to manage Sales, Marketing and Distribution of all Company products effectively and efficiently within the country using available resources so as to achieve profitable...

Our Client in the FMCG sector seeks to recruit a Sales Representative whose main purpose will be to manage Sales, Marketing and Distribution of all Company products effectively and efficiently within the country using available resources so as to achieve profitable volume of sales.Locations:Nairobi & the rest of the countryDuties and ResponsibilitiesBuild a strong route to market network and prov...

NKCC/HR./SR/298 / 01/03/2024Job PurposeReports to the Regional Sales Manager. The role entails ensuring product availability and acting as a liaison between the company and customers. Identifies customer needs, offer solutions, facilitate purchases and building trust to boost sales and support the company's success.Key ResponsibilitiesSupervising the direct selling and marketing of the products.P...

The Offer Attractive Salary & Benefits A role that offers a breadth of learning opportunities Opportunity within a company with a solid track record of performance The Job You will be responsible for : The Sales Representative role is a full-time on-site role located in Nairobi County, Kenya. The Sales Representative will be responsible for identifying, pursuing, and closing new business opportun...

Company Description Move One is a logistics company that has been providing logistical support to some of the most challenging, remote, and turbulent regions for over 30 years. With operations in Africa, the Middle East, East Europe, the Balkans, and Central Asia, Move One has the necessary experience, local knowledge, and resources to execute any logistics project. For over 30 years, Move One ha...

Call Center Representative responsibilities include:Managing large amounts of inbound and outbound calls in a timely mannerFollowing call centre "scripts" when handling different topicsIdentifying customers' needs, clarify information, research every issue and providing solutionsJob DescriptionWe are looking for a Call Center Representative that will be the liaison between our hospital and its cu...

Established in 1997, Lion s SightFirst Eye Hospital is among the leading Eye hospitals in East & Central Africa. We are located in the serene Loresho neighborhood, 25 minutes from the Nairobi CBD. We also offer Dental, ENT & Diabetes healthcare services Call Center Representative responsibilities include: Managing large amounts of inbound and outbound calls in a timely manner Following call centr...

Our Client is looking for an aggressive and result oriented Sales Representative to handle various sales functions.Compensation:Gross Salary: Kshs. 70,000About the Client:A cleaning solutions provider focusing on manufacturing quality products and solutions.Job Purpose:The Sales Representative will contribute to the revenue growth of the company. He/she will be responsible in identifying marketin...

We are a comprehensive Human Capital Consultancy firm dedicated to helping organizations just like yours with their HR activities and work. We believe in creating productive and fruitful relationships with our clients by adding value to your business to ensure that you get the very best return on your Human Capital spend. Compensation: Gross Salary: Kshs. 70,000 About the Client: A cleaning solut...