Customer Service Manager jobs

Workforce Africa is a HR solutions provider dedicated in the provision of Human Resource Management services across Africa. Our MISSION is to deliver Business Growth by leveraging on Talent. Key Responsibilities. Operational Management: Supervise day-to-day operational activities, including transaction processing, account management, and administrative tasks. Develop and implement operational pol...

Position DescriptionThe job holder will define and specify activities, processes and standards to fulfill the quality requirements for manufactured materials, components and products. S/he will continuously monitor the quality of products received, stored, dispatched to ensure all meet set and agreed standards to drive consistent product experience to the end customer across markets. (Africa)Role...

CustomersEnsure consistent delivery of Customer Commitment by managing Territory Manager Sites when the TM is away from their workstationPeopleIdentify gaps to Retailer competencies and delivery of Customer Commitment; coach, support and advise Retailers with the aid of appropriate toolsEnsuring that the Retailer trains and develops their staff, focus on People in delivering the Customer Commitme...

Acquire new customers (high net-worth affluent individuals) as per the criteria outlined in the segment value proposition and reflected by the Country segment strategy and sales targets.Pro-actively identify cross-sell opportunities within own portfolio of customers to maximise life cycle opportunities. Be guided by the segment value proposition and sales targets as to what the priority products ...

Duties and ResponsibilitiesLearn with passion and diligence new business scenarios and process to constantly improve his/her ability to deliver an outstanding customer experienceShare the Values of Integrity, Respect, Innovation, Professionalism and Commitment and apply them on his/her daily working and personal lifeUnderstand in deep the assigned role and provide his/her best effort to fulfil th...

Summit Recruitment & Search was established in 2009 to address the recruitment, mass recruitment, executive search, outsourcing and training needs of companies based in Kenya or wanting to enter the Kenyan, East African, South African and African market. Responsibilities: Provide leadership and direction to the branch team, including Tellers, to ensure smooth operation of currency transactions an...

About the role The Customer Service Representative will handle a high volume of incoming phone calls and assist customers with a variety of issues or inquiries and may be responsible for answering customer questions, resolving problems, and providing information about products or services. Additionally, Customer Service Representative will be responsible for tracking customer interactions, provid...

Introduction Established in 2004, the Aga Khan University Medical College in East Africa seeks to provide high quality education for health professional leaders who will then go on to become reputable specialists generating a positive and lasting impact in the lives of their patients and in the communities they serve. Our goal is to produce health professional leaders through our unique training ...

Main Responsibilities:He/she will be tasked with the execution of the following duties:Develop and implement effective marketing programsDevelop and maintain effective public relations with customers, marketing professionals and external business contacts.Responsible for establishing and maintaining effective working relationships and coordination with body corporateTenant CommunicationRegularly ...

Broll Kenya is a property services company which represents clients in the rapidly growing East Africa economic block which includes Kenya, Tanzania and Ethiopia. Main Responsibilities: He/she will be tasked with the execution of the following duties: Develop and implement effective marketing programs Develop and maintain effective public relations with customers, marketing professionals and exte...

Mombasa Continental gives you the unique experience of a tropical atmosphere and complete resort, the hotel offers the opportunity for business or pleasure. The Health Club has a squash court, gymnasium, sauna, steam room, reflexology and massage Role This is an on-site contract role for a Food and Beverage Manager at Mombasa Continental. The Food and Beverage Manager will be responsible for over...

About the Customer Success Assistant roleThe Customer Success Assistant will be involved in a proactive and client-focused approach, aiming to build long-term relationships and ensure clients feel supported throughout their insurance journey, responsible for handling questions, comments, and complaints regarding the Incourage platform. The successful candidate will be ideally required to start AS...

Brites Management Services Limited is one of the best leading Recruitment and HR consultancy companies in Nairobi, Kenya. We are registered and incorporated under Companies Act (Cap. 486) and we provide a complete range of HR Solutions Salary RangeKSh 50,000 KSh 100,000/month Duties and Responsibilities Learn with passion and diligence new business scenarios and process to constantly improve his/...

Vivo Energy is the Shell licensee in 16 countries in Africa. We are proud to offer our customers the very best of Shell s high quality products and services including supply reliability, technical expertise and unmatched customer service in the countries where we operate. Job Purpose: Responsible for managing the relationship between the company and Retailer at site level, ensuring consistent del...

Brites Management Services Limited is one of the best leading Recruitment and HR consultancy companies in Nairobi, Kenya. We are registered and incorporated under Companies Act (Cap. 486) and we provide a complete range of HR Solutions. Salary Range : KSh 50,000 KSh 100,000/month Duties and Responsibilities Develop and implement comprehensive marketing plans and campaigns to enhance brand visibil...

The Coca-Cola Company, which is headquartered in Atlanta, Georgia, is an American multinational beverage corporation, and manufacturer, retailer, and marketer of nonalcoholic beverage concentrates and syrups. Key Purpose Statement To manage, lead and support the team so that manufacturing, quality and maintenance targets are achieved in the most cost effective and efficient manner. Key Duties & R...

Sales jobs in Kenya. Department: Sales & Marketing,Reports To: General Manager,Gross Salary: 80-100k plus commission, Our client is a Premier Boutique Hotel with an unrivalled location in the heart of Nairobi s upmarket. They are seeking to hire a dynamic and results-driven Business Development Executive to join our Sales & Marketing team. The ideal candidate will be responsible for identifying, ...

Sidel is looking for a Project Manager Services who acts as the local technical Project Manager to manage and execute non-standard Services project activities, including Packaging, Line Conversion, Molds and Line ImprovementYour MissionUnderstand customer requests and translate his needs.Coordinate with all involved product divisions to provide a full complete solution answering customer needsSup...

Simplifying insurance access and distribution for insurance agencies. About the Customer Success Assistant role The Customer Success Assistant will be involved in a proactive and client-focused approach, aiming to build long-term relationships and ensure clients feel supported throughout their insurance journey, responsible for handling questions, comments, and complaints regarding the Incourage ...

Job Description RESPONSIBILITIES: Sales Transactions: Process sales transactions accurately and efficiently. Handle cash, credit card, and digital payment methods following established procedures. Prospecting, Upselling and Cross-Selling: Identify opportunities to sell, upsell and cross-sell products based on customer needs and preferences. Maximize revenue by suggesting complementary items. Inve...

Job Description About the role The Customer Service Representative will handle a high volume of incoming phone calls and assist customers with a variety of issues or inquiries and may be responsible for answering customer questions, resolving problems, and providing information about products or services. Additionally, Customer Service Representative will be responsible for tracking customer inte...

Are you passionate about delivering exceptional customer experiences, driven to exceed expectations, and eager to make a meaningful impact in people's lives? We are looking for you. RESPONSIBILITIES: Sales Transactions: Process sales transactions accurately and efficiently. Handle cash, credit card, and digital payment methods following established procedures. Prospecting, Upselling and Cross-Sel...

Job Description Responsible for bar daily shift operations and supervision of staff. Position assists with promoting the Bar, menu planning, maintaining standards, assisting servers on the floor during peak periods and managing property liquor inventories and controls. Strives to ensure guest and employee satisfaction while maintaining the operating budget. Accountable for enforcing all legal obl...

Company DescriptionThe MGallery Hotel Collection features boutique hotels, each with its own original design and unique stories to tell. Choosing to join MGallery is choosing to live and experience Memorable Moments.MGallery Nairobi Gigiri will feature 105 rooms and suites; four restaurants, including an all-day dining venue, a signature dining experience, a pool bar, and a rooftop restaurant and...