Customer Service Assistant jobs in Nairobi

Kilimall.co.ke is Kenya s largest online shopping mall. We launched in July 2014 and our mission is to become No.1 E-commerce platform in Africa. We serve a retail customer base that continues to grow exponentially, offering products that span various categories including Phones, Computers, Clothing, Shoes, Home Appliances, Books, healthcare, Baby Products, personal care and much more. Our range ...

Location: Nairobi, Kenya Our client, a progressive and busy law firm based in Upper Hill, Nairobi, is looking to hire a competent Legal Secretary/Administrative Assistant. Job Purpose The legal secretary/administrative assistant is tasked with performing secretarial and administrative duties such as managing client files (predominantly litigation), basic office management, scheduling appointments...

About the Customer Success Assistant role The Customer Success Assistant will be involved in a proactive and client-focused approach, aiming to build long-term relationships and ensure clients feel supported throughout their insurance journey , responsible for handling questions, comments, and complaints regarding the Incourage platform. The successful candidate will be ideally required to start ...

Key Responsibilities:Uphold all restaurant policies and standards for quality and safety.Conduct regular operational reviews to identify and solve issues, ensuring continuous improvement.Supervise and guide staff, delegating tasks to achieve restaurant goals.Train staff in safety, sanitation, and food hygiene, and ensure compliance.Monitor food preparation to maintain quality and presentation.Fac...

Job SpecificationsThis is the entry and training grade for Diploma holders in this cadre. An officer in thislevel will work under the guidance of a senior officer.Duties and responsibilities at this level will entail assisting in:Overseeing the operation of customer care desks;Ensuring customers provide feedback either manually or electronically;Attending to reception telephone line;Receiving and...

Corporate Staffing Services is a leading recruitment agency in Kenya providing complete recruitment services. In the last ten years we have been partners to local and foreign businesses looking to hire Kenyan professionals. We have recruited for diverse clients in different sectors and industries.Key Responsibilities: Uphold all restaurant policies and standards for quality and safety. Conduct re...

Job description: Receiving new stock and taking photos. Loading with riders and courier service providers to ensure seamless delivery. Ensuring an effective stock-taking process. Ensuring shelves are well arranged and stocked. Communicating with customers to ensure timely pick-ups. Record sales and keep track of sold items. General housekeeping. Ensuring the cleanliness and tidiness of the shop. ...

Job Description What We Can Achieve Together This position will report to the Operations Administrator and will be based in the regional office, Nairobi. The Logistics Assistants will; Work with the Kenya team, coordinating tasks related to one or more functional activities, such as operations support, procurement, meetings management, special events, training, office management and volunteer pro...

Act as a single point of contact for phone calls and emails from users. The assistant listens, logs, and responds to customer inquiries, requests, and complaints.Recognize, document, and inform the supervisor regarding trends in external customer calls.Anticipate potential needs or problems of customers.Follow through on commitments made to customers.Make recommendations of alternate solutions if...

We work with local communities, governments and organizations to conserve Africa s important places. Africa is special. Its wild lands and waters are home to incredible numbers and diversity of species living close to people. What We Can Achieve Together This position will report to the Operations Administrator and will be based in the regional office, Nairobi. The Logistics Assistants will; Work...

Introduction Established in 2004, the Aga Khan University Medical College in East Africa seeks to provide high quality education for health professional leaders who will then go on to become reputable specialists generating a positive and lasting impact in the lives of their patients and in the communities they serve. Our goal is to produce health professional leaders through our unique training ...

Job Purpose: The Assistant Warehouse Manager is responsible for the management of daily warehouse operations with a key goal to ensure customer and stakeholder satisfaction. The role is pivotal in the daily resource scheduling, work-planning, ensuring OSH compliance on site, overseeing the operations of intake, dispatch, cycle counts and follow-through on stock reconciliation operations. Responsi...

Job Description Job Summary Overall responsibility in ensuring quality, efficient andproactive human resource support services for the team. Responsibilities Compensation & Benefits Management. Employee Separation Management. Disciplinary Management. Leave Management. Ensure full implementation on the HRMS in all HR functions. Support in the implementation of change management processes. HR Analy...

Bliss Medical Centre is a leading provider of medical services in East Africa, providing accessible, affordable and quality healthcare services. We are the fastest growing chain of modern outpatient medical services with over 80 Medical Centres. Job Summary Overall responsibility in ensuring quality, efficient andproactive human resource support services for the team. Responsibilities Compensatio...

Flexi Personnel Ltd is a HR Company that was founded in 2008. It is currently the fastest growing HR firm in Kenya offering a wide range of services including Headhunting and Executive selection, Outsourced Labor management, HR Outsourcing, Outsourced Payroll Management, HR consultancy, Psychometric Assessments and Expatriate Services and relocation support. What makes us a unique Recruitment and...

Introduction In the last four decades, Aga Khan University (AKU) has built a global reputation for its work to improve the quality of life in developing societies through high-quality teaching, research, and healthcare delivery that reflects its core values of impact, quality relevance and access. A not-for-profit organization and an agency of the AKDN, the University has campuses and programs in...

Job SummaryOverall responsibility in ensuring quality, efficient andproactive human resource support services for the team.ResponsibilitiesCompensation & Benefits Management.Employee Separation Management. Disciplinary Management.Leave Management.Ensure full implementation on the HRMS in all HR functions.Support in the implementation of change management processes.HR Analytics and reporting of HR...

Job Purpose: This position is responsible for providing guidance and assistance to customers. Key Responsibilities/ Duties / Tasks: Operating the reception desk and maintaining a good ambience in the reception area; Operating the reception desk and issuing visitors passes; Responding to visitors queries and telephone inquiries; Guiding and directing visitors to designated offices and areas; Recor...

OverviewOur Client is seeking for a highly organized and proactive individual to fulfill the role of Personal Assistant and Administrative Coordinator. The ideal candidate will be responsible for managing various personal errands, coordinating household activities, and providing administrative support at our gift store.Qualifications and RequirementsAt least KCSE Certificate or equivalentProven e...

The Business Development Assistant role focuses on expanding the company's reach, fostering partnerships, and driving growth opportunities through strategic decision-making and relationship management.The successful candidate will be ideally required to start ASAP. Duties and ResponsibilitiesIdentify and acquire potential Agency Leaders (AL).Effectively gather information from potential Insurance...

Duties & Responsibilities Act as a single point of contact for phone calls and emails from users. The assistant listens, logs, and responds to customer inquiries, requests, and complaints. Recognize, document, and inform the supervisor regarding trends in external customer calls. Anticipate potential needs or problems of customers. Follow through on commitments made to customers. Make recommendat...

Admin jobs. Department/Division: Operations,Reporting To: Head of Operations, Sportpesa is looking to hire an Assistant Casino Manager Duties and Responsibilities Technical support Liaise with Customer Service teams throughout the estate and iforium / game providers to understand and document player disputes and ensure disputes are handled promptly, efficiently and fairly. Customer Service suppor...

About the Client:A leading and busy events planning and management company in Nairobi that has resources and equipment to bring events from mere ideas to reality seeks to hire a competent and aggressive individual. The firm is involved in every aspect of planning and execution letting their clients focus on their core business.Qualifications and RequirementsDiploma or Certificate in Hospitality M...

Customer: Placing the customer at the centre of our business and in every activity, we undertake - 50 velop and maintain own contacts with individuals within Customers organisation.Act as principal point of contact in the Relationship Managers absence.Co-ordinate introduction to and from other areas of the Absa Group where appropriate and monitor outcome.Assist in development of and revision of C...