Crm customer relationship manager

About the Customer Success Assistant roleThe Customer Success Assistant will be involved in a proactive and client-focused approach, aiming to build long-term relationships and ensure clients feel supported throughout their insurance journey, responsible for handling questions, comments, and complaints regarding the Incourage platform. The successful candidate will be ideally required to start AS...

Simplifying insurance access and distribution for insurance agencies. About the Customer Success Assistant role The Customer Success Assistant will be involved in a proactive and client-focused approach, aiming to build long-term relationships and ensure clients feel supported throughout their insurance journey, responsible for handling questions, comments, and complaints regarding the Incourage ...

You must be passionate about having meaning in your work. Willing to go the extra mile to evangelise the importance of agriculture insurance in transforming the lives of millions of smallholder farmers across multiple stakeholders from the political elites, to the Government systems, to development agencies all the way down to the farmer. For you to be successful at the role, one must consider it...

At Pula, we are radically restructuring agricultural insurance, using technology to insure the previously unbanked, uninsured, untapped market of 1.5 billion smallholders worldwide. We work in eight countries across Africa and Asia, and in 2017 alone, we facilitated crop and livestock insurance cover to 611,000 farmers in Kenya, Rwanda, Uganda, Nigeria, Ethiopia and Malawi Summary You must be pas...

Client Management (50%)Coordinate intakes and data approval on a weekly basis to ensure smooth implementation within the set guidelines. In case of travel coordinate the necessary approvals with your supervisorProvide quality service and support to eProd clients, including onsite training, online follow up sessions, scheduled data health checks and define implementation plans to align with the cl...

Client Relationship Management: Develop and nurture relationships with key retail clients to ensure customer satisfaction, retention, and loyalty. Act as the main point of contact for all matters concerning the accounts.Account Growth Strategy: Develop and implement strategic account plans to drive revenue growth and meet sales targets. Identify opportunities for upselling or cross-selling additi...

Job Summary:The Marketing Assistant (Digital) will work with the Marketing Manager to implement the Company's strategies across multiple online and offline digital channels.Key Responsibilities:Planning & Standards:Contribute to the development of strategies, initiatives, and budgets to deliver on the digital marketing objectivesDeliver on the Service Level Agreements (SLAs) with the internal tea...

About the Customer Success Assistant role The Customer Success Assistant will be involved in a proactive and client-focused approach, aiming to build long-term relationships and ensure clients feel supported throughout their insurance journey , responsible for handling questions, comments, and complaints regarding the Incourage platform. The successful candidate will be ideally required to start ...

ResponsibilitiesAchieve growth and hit sales targets by successfully managing the sales teamDesign and implement a strategic business plan that expands company's customer base and ensure its strong presenceOwn recruiting, objectives and goal setting, coaching and performance monitoring of sales representativesBuild and promote strong, long-lasting customer relationshipsPresent sales, revenue and ...

Geminia Life Insurance Company Limited is a Kenyan-owned insurance company which specializes in Life Insurance. The company was established after Geminia Insurance Company Limited separated its General and Life insurance business. Job Summary: The Marketing Assistant (Digital) will work with the Marketing Manager to implement the Company s strategies across multiple online and offline digital cha...

RESPONSIBILITIES:Client Relationship Management: Develop and nurture relationships with key retail clients to ensure customer satisfaction, retention, and loyalty. Act as the main point of contact for all matters concerning the accounts.Account Growth Strategy: Develop and implement strategic account plans to drive revenue growth and meet sales targets. Identify opportunities for upselling or cro...

Job Description Responsibilities Achieve growth and hit sales targets by successfully managing the sales team Design and implement a strategic business plan that expands company's customer base and ensure its strong presence Own recruiting, objectives and goal setting, coaching and performance monitoring of sales representatives Build and promote strong, long-lasting customer relationships Presen...

JOB PURPOSETo lead on the identification and development of new opportunities in a specified region(s), supporting the Cambridge based sales teams to win new business and maximise the value from existing customers, delivering growth for Partnership for Education and a great experience and outcome for Cambridge customers and the societies that they representPRINCIPAL ACCOUNTABILITIESGenerate Leads...

Crystal Recruit is a boutique recruitment firm that specializes in matching the right talent to the right job opportunities across Africa. We go out of our way to find that missing person for your business puzzle. Responsibilities Achieve growth and hit sales targets by successfully managing the sales team Design and implement a strategic business plan that expands company s customer base and ens...

Operations & Service Delivery Manager.As an Operations and Service Delivery Manager the role involves overseeing both operational functions and service delivery to ensure seamless operations and exceptional customer experience. Key Responsibilities.Operational Management:Supervise day-to-day operational activities, including transaction processing, account management, and administrative tasks.Dev...

The University of Cambridge is one of the world s foremost research universities. The University is made up of 31 Colleges and over 150 departments, faculties, schools and other institutions. JOB PURPOSE To lead on the identification and development of new opportunities in a specified region(s), supporting the Cambridge based sales teams to win new business and maximise the value from existing cu...

Key Responsibilities.Operational Management:Supervise day-to-day operational activities, including transaction processing, account management, and administrative tasks.Develop and implement operational policies, procedures, and controls to ensure efficiency, accuracy, and compliance with regulations.Monitor operational performance metrics and implement improvements to optimize processes and enhan...

The British Council is a British organisation specialising in international cultural and educational opportunities. Role Purpose To support with regional marketing and communication teams with local marketing day-to-day management activities. The Part-Time marketing manager will be responsible for overseeing and implementing marketing strategies to drive business growth, increase brand awareness,...

The Business Development Assistant role focuses on expanding the company's reach, fostering partnerships, and driving growth opportunities through strategic decision-making and relationship management.The successful candidate will be ideally required to start ASAP. Duties and ResponsibilitiesIdentify and acquire potential Agency Leaders (AL).Effectively gather information from potential Insurance...

Workforce Africa is a HR solutions provider dedicated in the provision of Human Resource Management services across Africa. Our MISSION is to deliver Business Growth by leveraging on Talent. Key Responsibilities. Operational Management: Supervise day-to-day operational activities, including transaction processing, account management, and administrative tasks. Develop and implement operational pol...

Marketing Manager - Specialist Consultant - EthiopiaRole Purpose To support with regional marketing and communication teams with local marketing day-to-day management activities. The Part-Time marketing manager will be responsible for overseeing and implementing marketing strategies to drive business growth, increase brand awareness, and achieve marketing objectives. This role requires a blend of...

Banking jobs. Description Equity Bank is one of the region s leading banks whose purpose is to transform the lives and livelihoods of the people of Africa socially and economically by availing them modern and inclusive financial services that maximize their opportunities. With a strong footprint in Kenya, Uganda, Tanzania, Rwanda, South Sudan and DRC Congo, Equity Bank is now home to over 12 mill...

Job Purpose Statement The Senior Manager, CRM Systems role is to plan, organize, and manage staff and overall operations that facilitate the stable operation of the bank s Customer Relationship Management (CRM) systems, Feedback Systems, Policy Hub and other peripheral applications and system integrations. In collaboration with external vendors, system experts and information security experts the...

Job Purpose StatementThe Senior Manager, CRM Systems role is to plan, organize, and manage staff and overall operations that facilitate the stable operation of the bank's Customer Relationship Management (CRM) systems, Feedback Systems, Policy Hub and other peripheral applications and system integrations. In collaboration with external vendors, system experts and information security experts the ...