Duties and ResponsibilitiesDuties and responsibilities at this level will include: -Coordinating development, implementation, and review of policies, strategies, legislations, guidelines, frameworks, norms & standards, tools, regulations, and plans for oral health, eye health, and hearing care in the countrySpearheading capacity development and technical assistance initiatives for Ministries, Dep...
Handle Customer engagements via various platformsProvide accurate and timely information while ensuring exceptional customer service.Troubleshoot and resolve Customer issues, aiming for first-time resolution.Collaborate with other internal departments to ensure Customer satisfaction.
Job Summary Are you a natural problem-solver with exceptional communication skills? Do you thrive in a fast-paced and customer-obsessed environment? We are seeking to recruit a Contact Centre Agent who will be responsible for offering topnotch support to our valued Customers with empathy and efficiency. The candidate should be customer-obsessed, proactive and solution-oriented. Duties and Respons...
At Savannah Healthcare we provide advanced, multidisciplinary care across specialties, delivering one standard of excellence for all. Our goal is to better serve our patients in a timely and convenient fashion. As a multidisciplinary service provider, our clinic contains a number of on-site services that would not be available at a typical provider. SHL/HRD/04/03/24 CRITICAL CARE (ICU/HDU) NURSES...
The key responsibilities will include:Generating new retail life business from the allocated Market/Channel;Educate new and existing clients on retail life products;Attending to customer queries and complaints;Liaising with the various departments to ensure timely service delivery to the clientsProviding timely and accurate quotations within the turnaround timesGathering market intelligence to en...
IntroductionAga Khan University Hospital, Nairobi (AKUH, N) is a private not-for-profit teaching hospital that provides tertiary and secondary level healthcare services. It is one of the hospitals in East Africa accredited by the Joint Commission International from USA. The University Hospital has been providing high quality care for the people of East Africa and beyond for over 60 years.The Aga ...
Aga Khan University Hospitals in Karachi, Pakistan and Nairobi, Kenya are private, not-for-profit institutions providing high quality health care. The Main Hospitals serve as the principal sites for clinical training for the University's Medical Colleges and Schools of Nursing and Midwifery in Pakistan and East Africa. Our Vision of Aga Khan University Hospital, Nairobi is to be the premier, tert...
Job SummaryAre you a natural problem-solver with exceptional communication skills? Do you thrive in a fast-paced and customer-obsessed environment? We are seeking to recruit a Contact Centre Agent who will be responsible for offering topnotch support to our valued Customers with empathy and efficiency. The candidate should be customer-obsessed, proactive and solution-oriented.Duties and Responsib...
With the vision of a safer Kenya and the experience of the police force, former Police Inspector Kishori Lal Sahni started a small investigations company in 1970 which has now grown to be one of the most respected brands in the security industry in the East African Region. Job Summary Are you a natural problem-solver with exceptional communication skills? Do you thrive in a fast-paced and custome...
Aga Khan University Hospitals in Karachi, Pakistan and Nairobi, Kenya are private, not-for-profit institutions providing high quality health care. The Main Hospitals serve as the principal sites for clinical training for the University s Medical Colleges and Schools of Nursing and Midwifery in Pakistan and East Africa. Position Summary The AKUH@Home field nurse aims to provide care that is compas...
Position SummaryThe AKUH@Home field nurse aims to provide care that is compassionate, safe, ethical, patient- and family-centered, culturally congruent and evidence-based to enhance quality of life, augment accessibility and continuity of care, and improve patient outcome. The position holder will be responsible for providing community based services which include comprehensive nursing assessment...
CUSTOMER CARE MANAGER Contract Type Permanent Country KENYA Location Nairobi Your opportunity Sidel is looking for a self motivated Cluster Customer Success Specialist / Customer Care Manager who will be part of the Customer Management organization reporting to the Lead Customer Care Manager. The incumbent will be responsible for supporting customer requests for emergencies, troubleshooting and t...
Job SummaryAKU- Department of Medicine is seeking Critical Care Instructors. Reporting to the on-call Critical Care Consultant for clinical duties and the Medical Director Critical Care for academic and administrative duties, the Instructors will undertake the assessment and management of critically ill patients in the Medical-Surgical Intensive Care Unit and the High dependency Unit in the Hospi...
Perform comprehensive patient and environmental assessments related to home health needsDevelop care plan in consultation with clinicianCoordinate and implement care delivery while anticipating patient care needs across the continuum, utilizing nursing process (assessment, diagnosis, planning, implementation and evaluation)Provide nursing care, administer medication and perform routine clinical p...
Position Summary The AKUH@Home field nurse aims to provide care that is compassionate, safe, ethical, patient- and family-centered, culturally congruent and evidence-based to enhance quality of life, augment accessibility and continuity of care, and improve patient outcome. The position holder will be responsible for providing community based services which include comprehensive nursing assessmen...
About Securex HISTORY With the vision of a safer Kenya and the experience of the police force, former Police Inspector Kishori Lal Sahni started a small investigations company in 1970 which has now grown to be one of the most respected brands in the security industry in the East African Region. Securex has grown from strength to strength in the past forty four years to become the leading Security...
UNFPA is the lead UN agency for delivering a world where every pregnancy is wanted, every childbirth is safe and every young person's potential is fulfilled. UNFPA expands the possibilities for women and young people to lead healthy and productive lives. Since UNFPA started working in 1969, the number - and rate - of women dying from complications of pregnancy or childbirth has been halved. Famil...
Your MissionCollect and filter customer calls, identify needs and answer or manage accordingly any technical request to ensure general support requests from customer are answered.Issue Service Request for intervention and ensure follow up with Planning teamOpen and drive Non conformity through SINCRO until problem solved and confirmed by customerFollow and support Field Service Engineer during in...
REF: TNH/HRD/CP/5/2024The overall purpose of this job is to ensure to medication is optimally used and resolve any emerging medication related issues in line with established protocols and the Hospital's patient care objectives.ROLES AND RESPONSIBILITIESDefine, monitor and supervise the implementation of high standard of drug storage, usage, cost effectiveness and service delivery to all internal...
Key Responsibilities: Conduct clinical management of study participants Specifically provide reproductive health inclusive of contraceptive services Provide HIV testing and counselling to study participants enrolled in clinical trials Provide HIV nursing care to study participants enrolled in HIV clinical trials Obtains consent from participants for various studies Obtains medical history and per...
Mission Statement: "Tenwek Hospital is a Christian community committed to excellence in compassionate healthcare, spiritual ministry, and training for service to the glory of God." The hospital was founded in 1937 by missionaries from World Gospel Mission and has since grown to be a leading teaching and referral hospital in the region and one of the largest mission hospitals in Africa. It is a no...
JOB SUMMARY:The Executive Assistant (EA) plays a pivotal role in supporting two executive leaders of CARE: The Chief Impact Officer (CIO) and the Vice President for International Programs and Operations (VP IPO), and enabling them to focus on strategic priorities and achieve their goals effectively.The Executive Assistant (EA) efficiently manages the CIO and VP IPO schedules and administrative ta...
Qualification: Diploma or Degree in Design or CommunicationExperience: Minimum of 3 years of experience in customer support, preferably in a Hospital/Pharmaceutical CompaniesKey Responsibility Areas (KRA)but not limited to:To create branding designsTo create marketing collateralsTo design brand & marketing communicationWork with different design tools - Photoshop, Adobe suite, Canva, Corel draw, ...
The new NCBA has harnessed the power of both NIC and CBA to create a bank that brings together the best of both worlds from cutting edge mobile banking to good old-fashioned relationship management; from scalable business banking to financial services that grow as your business does; from best-in-class choice of products to investment solutions tailored to your specific needs. Job Purpose Stateme...