• The service was launched in Nairobi in March 2021, at the height of the COVID-19 pandemic.
• Bolt Food’s entry into the market gave users access to a wide array of restaurants and menus at the tap of a button,
Image: Bolt Food
Bolt Food is celebrating its first anniversary since its entry into the Kenyan market.
The service was launched in Nairobi in March 2021, at the height of the COVID-19 pandemic which was characterised by lockdowns, curfews and takeaways options for most restaurants.
Bolt Food’s entry into the market gave users access to a wide array of restaurants and menus at the tap of a button, as well as offered a needed boost to the customer base for various restaurants.
To mark its first anniversary, Bolt Food is celebrating its customers, couriers and restaurant partners, for their commitment to quality operations.
These include exemplary customer experience, short delivery times, the creation of viable economic opportunities, and the many exciting offers it has provided to its customers.
Bolt Food is offering its customers great discounts of up to 40%, in select restaurants, in celebration of its anniversary.
The brand has developed an ecosystem of partners, with more than 5000 couriers actively operating on the platform, and over 900 quality restaurants currently operating on the platform.
Country Manager, Bolt Food Edgar Kipngetich Kitur said this celebration is a recognition of the Bolt Food team’s continued effort to see the brand achieve major milestones in the past year.
"We are delighted that whilst we have grown our internal team, we have also contributed to creating economic opportunities for the youth in Kenya.
"We also celebrate the quality, responsible and convenient food delivery services we have provided in partnership with the restaurants on our platform, to many Nairobians, especially during the COVID-19 pandemic; keeping people safe and away from crowded places, and offering exciting and intense culinary experiences from the comfort of people’s homes,” Kitur said.
The anniversary also provides the brand with a platform to reflect on its achievements, and celebrate its key milestones which include growing its restaurants base from 140 to over 900, launching within 61 sq km and growing to over 3000 sq km coverage with expansions to 13 new areas.
As part of the company’s growth and sustainability strategy, Bolt Food continues to facilitate its couriers with the necessary training to ensure quality service delivery and professionalism in the entire value chain of food delivery.
“We have and continue to invest in our couriers to ensure that we maintain high standards and meet all requirements set forth by the government”, Kitur added.