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May 21, 2018

Bob Collymore named East Africa's Corporate Executive of the Year

Safaricom Chief Executive Officer Bob Collymore speaks during a news conference after an investor briefing at Safaricom's headquarters in Nairobi, May 10, 2017. /REUTERS
Safaricom Chief Executive Officer Bob Collymore speaks during a news conference after an investor briefing at Safaricom's headquarters in Nairobi, May 10, 2017. /REUTERS

Safaricom CEO Bob Collymore has been named the Corporate Executive of the Year at the inaugural East Africa Com Awards.

The award celebrates achievements of people and companies accelerating digital transformation in East Africa.

Collymore was honoured at a ceremony held at Radisson Blu hotel in Nairobi on Tuesday night.

Three Safaricom innovations on customer service, health, and agriculture also won awards.

"We are delighted by the recognition of the innovations that we have brought to the market," Steve Chege, director Corporate Affairs, said.

"This is a testament of the transformation that technology is bringing to people's lives."

Also read: Safaricom CEO named Africa CEO of the Year

Safaricom also bagged awards for customer service excellence, innovation, and transforming lives.

The six categories at the awards were the Best Network Improvement, Delivering Excellence in Customer Experience, Most Innovative Service, Changing Lives Award and East African CXO of the Year.

Three Safaricom products - Jitambulishe, Digifarm and M-TIBA, emerged winners in their categories.

Jitambulishe is a dynamic voice biometrics system that enables customers to access services through a quicker and less intrusive vetting process.

Digifarm is an integrated mobile platform that offers farmers a convenient, one-stop access to a variety of services including discounted inputs, advice on suitable inputs, financing and information on crops and animals.

M-TIBA, offered in partnership with Pharmaccess and CarePay is a service that allows anyone to send, save and spend funds specifically for medical treatment.

"We have purposed to put people before profit in order to drive a sustainable business model," Chege said.

"We will continue on this journey and keep our customers at the heart of our innovation and transformation efforts," he added.

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