work of a receptionist in a hotel

Front Office Receptionist at The White Rhino Hotel

Hotel Receptionist at Bridge Talent Management

As a Hotel Receptionist, you will be the welcoming face of Legacy Hotels Kenya, greeting guests with a smile and ensuring their arrival is smooth and efficient. You will handle a variety of tasks, from processing reservations and check-in/out procedures to answering guest inquiries and providing local recommendations.

Checks in guest in an efficient and friendly manner, using guest name whenever possible. Brief guests on hotel facilities, breakfast timing, Wi-Fi access, front desk number etc. Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolves customer complaints; assists customers in all inquiries in connection wi...

Job Description Role Purpose Statement: To coordinate the establishment and the implementation of continuous quality management systems and ensure compliance by monitoring performance in this regard throughout the hotel. Ensure quality customer service throughout the hotel. Roles and Responsibilities: Checks in guest in an efficient and friendly manner, using guest name whenever possible. Brief g...

Role Purpose Statement:To coordinate the establishment and the implementation of continuous quality management systems and ensure compliance by monitoring performance in this regard throughout the hotel. Ensure quality customer service throughout the hotel.Roles and Responsibilities:Checks in guest in an efficient and friendly manner, using guest name whenever possible. Brief guests on hotel faci...

One HR information system to manage your employees entire employment lifecycle. Build an incredible workplace and grow your business with our all-in-one platform. Role Purpose Statement: To coordinate the establishment and the implementation of continuous quality management systems and ensure compliance by monitoring performance in this regard throughout the hotel. Ensure quality customer service...

DescriptionYou will be responsible for (but not limited to): Checking guests in and out of the hotel Maintaining guest accounts and processing guest transactions during their stay Dealing with any and all special needs or requests from guests during their stay Assisting with reservations for guests as and when requiredMinimum Requirements: Matric Hospitality Qualification or Similar 1 - 2 Years R...

Responsibilities:Greet and welcome guests with a warm and friendly demeanor.Handle check-ins and check-outs efficiently, ensuring a seamless process.Manage reservations and assist guests with any inquiries or special requesAnswer phone calls, respond to emails, and handle guest inquiries promptly.Provide accurate information about the hotel's facilities and services to guests.Maintain and update ...

Duties and ResponsibilitiesCovering the reception area at all times, welcoming visitors, processing deliveries and dealing with queries.Attending to all emails, posts and telephone messages in a timely manner, and directing correspondence to the relevant departments.Ensuring the visitor book is completed and signed.Setting up meeting rooms and keeping them looking presentable throughout the day.A...

Company Description We are SGS the world s leading testing, inspection and certification company. We are recognized as the global benchmark for quality and integrity. Our 96,000 employees operate a network of 2,700 offices and laboratories, working together to enable a better, safer and more interconnected world. Job Description Receptionist duties including answering general inquiries. Receive/R...

The Spa Supervisor will be responsible for ensuring exceptional customer service, maintaining high standards of cleanliness and hygiene, and managing a team of spa staff to deliver a wide range of spa treatments and services. The ideal candidate will have strong leadership skills, excellent communication abilities, and a passion for providing guests with a relaxing and rejuvenating spa experience...

MNC Consulting Group Limited services include but not limited to; Accountancy, Audit & Assurance, HR Development, Financial & Investment Advisory, Taxation, Mngmt Consulting. Summary The Spa Supervisor will be responsible for ensuring exceptional customer service, maintaining high standards of cleanliness and hygiene, and managing a team of spa staff to deliver a wide range of spa treatments and ...

Summit Recruitment and Search Africa is a leading Recruitment and Executive Search agency head quartered in Kenya providing outstanding talent to a wide range of companies and NGOs in various business sectors across Africa.Our client, a luxury hotel in Nairobi is looking to recruit a Receptionist. The candidate will play a crucial role in creating a positive first impression for guests. He/she wi...

Summit Recruitment & Search was established in 2009 to address the recruitment, mass recruitment, executive search, outsourcing and training needs of companies based in Kenya or wanting to enter the Kenyan, East African, South African and African market. We have a leading proven track record in our field in South Africa, Uganda, Ethiopia, Tanzania, Rwanda, Nigeria, Zambia, Ghana and many other Af...

Bantu Africa Resort is a hotel with a difference giving its clientele a choice to enjoy the beauty of Mt. Kenya Region. From the beautiful aberdare forest, the Mt. Kenya and wonderful agricultural experience for Agri tourism not only leaves you entertained but well informed and empowered for entrepreneurship. RESPONSIBILITIES To ensure SOP for check-in and check-out are properly followed. To resp...

Job DescriptionReceptionist duties including answering general inquiries. Receive/Register/Distribute all company incoming mail, including mail received through Post Office and electronically. Organize requisitions for local purchase orders through Procurement. Assist Branch Manager/source competitive quotations from contractors/suppliers. Assist Branch Manager with overall maintenance of SGS pre...

Job Description Receptionist duties including answering general inquiries. Receive/Register/Distribute all company incoming mail, including mail received through Post Office and electronically. Organize requisitions for local purchase orders through Procurement. Assist Branch Manager/source competitive quotations from contractors/suppliers. Assist Branch Manager with overall maintenance of SGS pr...

Requirements Male or female but less than 35 years old At least 02 years previous experience in a 4 or 5 star environment Verifiable training in a hospitality training institution 03 verifiable references (non-relatives) OPERA experience essential MICROS experience will be an added advantage Very presentable and 100% fluency in both written & spoken English Knowledge of a foreign language will be...

Job Description Receptionist duties including answering general inquiries. Receive/Register/Distribute all company incoming mail, including mail received through Post Office and electronically. Organize requisitions for local purchase orders through Procurement. Assist Branch Manager/source competitive quotations from contractors/suppliers. Assist Branch Manager with overall maintenance of SGS pr...

SGS is the world s leading inspection, verification, testing and certification company. Responsibilities Receptionist duties including answering general inquiries. Receive/Register/Distribute all company incoming mail, including mail received through Post Office and electronically. Organize requisitions for local purchase orders through Procurement. Assist Branch Manager/source competitive quotat...

Key Responsibilities: Welcome and check-in guests with warmth and professionalism. Assist in the implementation of marketing strategies and campaigns. Manage guest check-outs efficiently, ensuring accurate billing and a pleasant Check Out experience. Handle guest inquiries, requests, and concerns promptly and courteously, utilizing upselling techniques to introduce guests to additional services, ...

Summit Recruitment & Search was established in 2009 to address the recruitment, mass recruitment, executive search, outsourcing and training needs of companies based in Kenya or wanting to enter the Kenyan, East African, South African and African market. Key Responsibilities: Welcome and check-in guests with warmth and professionalism. Assist in the implementation of marketing strategies and camp...

SGK is one of the leading Human Resource Management consultancy firm in Kenya and the East African Region. SGK was formed after a thorough market research established a high demand for professional quality human resource management consultancy services especially to address unique challenges resulting from a globalized labor market and special needs of rapidly expanding economies of the East Afri...