Collaborate with clients to understand their business objectives and technology requirementsDesign and architect cloud voice and AI solutions to meet client needs, leveraging industry best practices and emerging technologiesDevelop technical specifications and design documentation for solution implementationLead the implementation and integration of cloud voice and AI solutions, working closely w...
Are you a talented and innovative technology professional with a passion for cloud voice and AI solutions? Are you experienced in architecting cutting-edge solutions that leverage the power of artificial intelligence and voice technologies? We are seeking a skilled Cloud Voice and AI Solution Architect to join our dynamic team at hSo.Responsibilities:Collaborate with clients to understand their b...
What you will do Manage and Lead: Lead and empower a sales team of 5 professionals. Strategic Leadership: Drive the team to deliver outstanding results, challenge norms, and build customer relationships. Collaboration: Build internal relationships to foster cross-functional collaboration for comprehensive solutions. Promotion: Promote Oracle Cloud products to C-level audiences, establishing yours...
As the Customer Experience Lead you will be responsible for ensuring an exceptional customer journey from onboarding to retention. This role requires a deep understanding of Call Center Operations, Customer Retention Strategies, and overall Customer Experience activities.ResponsibilitiesCall Center Management:Oversee Call Center operations, including inbound and outbound customer interactions.Dev...
Better Cooking Company t/a EcoSafi is a renewable energy clean cooking start up focused on the consumer market in Africa. Better Cooking Company (BCC) is introducing a modern, delightful, and clean way to cook at home. Enjoy the experience of quality cooking on LPG at the price of charcoal. BCC is now offering Kenyans the chance to save money while they enjoy clean and safe cooking. BCC is seekin...
Better Cooking Company t/a EcoSafi is a renewable energy clean cooking start up focused on the consumer market in Africa. Better Cooking Company (BCC) is introducing a modern, delightful, and clean way to cook at home. Enjoy the experience of quality cooking on LPG at the price of charcoal Summary As the Customer Experience Lead you will be responsible for ensuring an exceptional customer journey...
HRD/RAP/RP/03/2024 KEY ROLES AND RESPONSIBILITIES The successful candidate will among others be able to do the following; Research, plan and develop on air content, ideas and concepts in line with the station strategy and values. On air presentation/continuity and acting on feedback from listeners. Write broadcasting reports and execute commercial logs Music research, identify and propose music t...
HRD/RAP/RP/03/2024KEY ROLES AND RESPONSIBILITIESThe successful candidate will among others be able to do the following;Research, plan and develop on air content, ideas and concepts in line with the station strategy and values.On air presentation/continuity and acting on feedback from listeners.Write broadcasting reports and execute commercial logsMusic research, identify and propose music that sh...
Royal Media Services Limited is the largest electronic Media House in Kenya. Home to the most popular television and radio channels according to audience share, at Royal Media Services we fashion our programming primarily to connect with our audiences. Our brands are Citizen TV, Inooro TV, Radio Citizen, Ramogi FM, Inooro FM, Musyi FM, Chamgei FM, Muuga FM, Egesa FM, Bahari FM, Mulembe FM, Wimwar...
Royal Media Services Limited is the largest electronic Media House in Kenya. Home to the most popular television and radio channels according to audience share, at Royal Media Services we fashion our programming primarily to connect with our audiences HRD/RAP/RP/03/2024 KEY ROLES AND RESPONSIBILITIES The successful candidate will among others be able to do the following; Research, plan and develo...
Code for Africa (CfA) uses technology and #OpenData to empower citizens. We give citizens actionable information for better-informed decision making and digital tools to amplify their voices, so that they can hold the authorities (both governmental and corporate) to account About the Role: The successful candidate will be part of CfA s Engagement team, responsible for managing our public audience...
Citibank N.A. Kenya has been operating in Kenya since 1974 and has two branches in Nairobi and Mombasa, serving Corporate and Institutional clients. Citibank Kenya is the regional hub for the Citi East Africa cluster, which covers Kenya, Uganda, Tanzania and Zambia. It's the only solely corporate bank in Kenya. Businesses Citi Kenya is structured around business segments, product groups, operatio...
Job PurposeThe Training and Quality Senior Manager will be responsible for the overall direction, coordination and evaluation of the Training and Quality functions for assigned clients/accounts and internal T&Q team junior managers.Responsibilities * Develop and implement a unified strategy integrating quality with training, process migration, develop plans to meet the training and development ne...
Citibank N.A. Kenya has been operating in Kenya since 1974 and has two branches in Nairobi and Mombasa, serving Corporate and Institutional clients. Citibank Kenya is the regional hub for the Citi East Africa cluster, which covers Kenya, Uganda, Tanzania and Zambia. It's the only solely corporate bank in Kenya. Businesses Citi Kenya is structured around business segments, product groups, operatio...
Drive revenue & growth by developing and executing a sales strategy which is transformative.Develop and own a consumer research programme, and capture actionable market insights.Together with the CEO, define the Kenpoly brand promise and execute a communication strategy which clearly articulates this in the mind of the customer / consumer.Manage ongoing customer relationships, satisfaction levels...
He/She partners closely with internal and external stakeholders to collect feedback & information, create journey maps & standard operating procedures that provide insights to client needs, drive improvement of client experience, and create operational efficiencies.The CX Specialist creates high value journeys and initiatives for our Crew and Clients Experience Journey as they interact with our g...
We are looking for an absolutely exceptional, top 5% Head of Sales, to develop and implement a comprehensive growth strategy, build a high performing team (approx. 24 FTE), and drive sales.Kenpoly is East Africa's leading consumer plastics brand, and is presently undergoing a transformation from a manufacturing organisation, to becoming a world class consumer company, which is values led, process...
He/She partners closely with internal and external stakeholders to collect feedback & information, create journey maps & standard operating procedures that provide insights to client needs, drive improvement of client experience, and create operational efficiencies. The CX Specialist creates high value journeys and initiatives for our Crew and Clients Experience Journey as they interact with our ...
NTT Ltd. is a leading, global technology services company. In a constantly evolving world, technology doesn t stand still. And nor do we. Every wave of change is an opportunity to transform your business today, so you can reshape the outcomes of tomorrow. As a global technology services provider, we help our people, clients, and communities do great things with technology to enable a more secure ...
Kenpoly Manufacturers Limited was incorporated on 22nd August 1977 as a private limited company. The Company purchased one second hand 650 tons injection moulding machine from Rest Assured Limited together with moulds for producing household items and crates for beverages. Operations were started from a rented warehouse SUMMARY We are looking for an absolutely exceptional, top 5% Head of Sales, t...
Role DescriptionAs the Manager - Learning and Development (Commercial), you will play a pivotal role in delivering a workforce that is customer oriented, expert on M-Gas product and services by designing and delivering, engaging trainings and inspiring staff to take responsibility for their personal career development.QualificationsNeeds AnalysisConduct thorough needs assessments to identify lear...
Role Description As the Manager - Learning and Development (Commercial), you will play a pivotal role in delivering a workforce that is customer oriented, expert on M-Gas product and services by designing and delivering, engaging trainings and inspiring staff to take responsibility for their personal career development. Qualifications Needs Analysis Conduct thorough needs assessments to identify ...
Social Media & Content Development ( 40% of your time)Generating, curating, and managing all published content (images, video, copy, etc). This involves planning and creating content calendars, writing posts, and designing graphics that align with the brand s voice and objectives.Post 2-3 times weekly on our various social media channels - Facebook, Instagram, Twitter, TikTok & YouTube ensuring a...
M-Gas is using technology to transform lives by providing clean cooking gas to all Kenyans 24 hrs, 7 days a week. We give you our cylinder filled with gas, a smart meter, a gas cooker and a key card as part of our package so you don t have to pay the high upfront fee of buying a gas cylinder and cooker. Role As the Manager Learning and Development (Commercial), you will play a pivotal role in del...
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