via customer care

About the role BURN is looking for an exceptional, efficient A Customer Care Escalation Agent to fill the role. The Aftersales Close Looping Agent will manage all Aftersales support activities. ?The key role will be good customer service to all customers that require aftersales service, troubleshooting, resolving, and escalating all aftersales issues reported by the customers through the BURN cus...

About the roleBURNis looking for an exceptional, efficient A Customer Care Escalation Agent to fill the role. The Aftersales Close Looping Agent will manage all Aftersales support activities. ?The key role will be good customer service to all customers that require aftersales service, troubleshooting, resolving, and escalating all aftersales issues reported by the customers through the BURN custo...

About the role BURN is looking for an exceptional, efficient A Customer Care Escalation Agent to fill the role. The Aftersales Close Looping Agent will manage all Aftersales support activities. The key role will be good customer service to all customers that require aftersales service, troubleshooting, resolving, and escalating all aftersales issues reported by the customers through the BURN cust...

BURN designs, manufactures, and distributes aspirational fuel-efficient cooking products that save lives and forests in the developing world.BURN has revolutionized the global cookstove sector by proving the business case for selling a high quality, locally manufactured and unsubsidized cookstoves About the role BURN is looking for an exceptional, efficient A Customer Care Escalation Agent to fil...

Purpose/MissionThe Customer Experience Department leads Support excellent (country-specific) customer experience through a smart customer journey and insightful, responsive analysis. Customer care officers help Engie Energy Access Kenya to develop strong relationships with our customers by trouble shooting of technical issues, answering customer's questions, resolve problems, escalate and follow ...

ENGIE is a leading world group that provides low-carbon energy. Our group is a global reference in low-carbon energy and services. Purpose/Mission The Customer Experience Department leads Support excellent (country-specific) customer experience through a smart customer journey and insightful, responsive analysis. Customer care officers help Engie Energy Access Kenya to develop strong relationship...

Manning and guarding all receptions at the Head OfficeMaintaining a record of all activities at other receptions within the Head OfficeReceiving walk-in visitors and checking them in via the Visitors Management SystemDirecting visitors to relevant officesDrafting quarterly customer service reportsConducting in-house customer service training and reporting on the sameEnsuring all receptions are pr...

AGA KHAN HOSPITAL, KISUMU CAREER OPPORTUNITY: DENTAL SURGEON BUNGOMA The Aga Khan Hospital, Kisumu is an institution of the Aga Khan Health Service, Kenya, which is an Agency of the Aga Khan Development Network. The Hospital is part of a network of health facilities, which includes Hospitals and Outreach Health Facilities across East Africa. The Aga Khan Hospital, Kisumu is in an exciting growth ...

REF: KET/5/1C/40/129/VOL II B (04/2024) ON PERMANENT & PENSIONABLE TERMS Reporting to the Corporate Communications Officer- Customer Care Job purpose This Job is for providing excellent customer service at the Company s entry point Key Responsibilities: Manning and guarding all receptions at the Head Office Maintaining a record of all activities at other receptions within the Head Office Receivin...

REF: KET/5/1C/40/129/VOL II B (04/2024) ON PERMANENT & PENSIONABLE TERMSReportingto the Corporate Communications Officer- Customer CareJob purposeThis Job is for providing excellent customer service at the Company's entry pointKey Responsibilities:Manning and guarding all receptions at the Head OfficeMaintaining a record of all activities at other receptions within the Head OfficeReceiving walk-i...

The Kenya Electricity Transmission Company Limited (KETRACO) is a 100% state-owned corporation incorporated on 2nd December, 2008 under the Company s Act, Cap 486 as a State Corporation pursuant to the Sessional Paper No. 4 of 2004 on Energy. REF: KET/5/1C/40/129/VOL II B (04/2024) ON PERMANENT & PENSIONABLE TERMS Reporting to the Corporate Communications Officer- Customer Care Job purpose This J...

As a global leader in the elevator and escalator industry, we believe in improving performance through inspiring, engaging, and developing our people. Being a part of a global network of people, we are looking for a unique individual who would leverage working in a culture that fosters innovation and empowers individuals to make a difference.KONE Kenya falls under the umbrella of Middle East Turk...

The candidate will be responsible for as the service TD, you will ensure the delivery of IT infrastructure integration solutions in complex scenarios. Ensuring successful project delivery based on customer satisfaction with SMs or higher-level customers. In addition, effectively support the pre-sales team to explore more opportunities.Job responsibilitiesDesign and implementation of virtualizatio...

At Huawei, we define human progress by innovations that enrich humanity. We do not view connectivity as a privilege, but a necessity. We believe that the impact of information and communications technology should be measured by how many people can benefit from it. Huawei is a leading global ICT solutions provider Summary The candidate will be responsible for as the service TD, you will ensure the...

Provide excellent customer supportUnderstanding customer needs, scheduling bookings, and coordinating with the internal team to fulfill customer requests.Utilizing knowledge of our services to upsell to past and current customers.Consulting with mechanics about necessary repairs and viable alternatives, and effectively communicating this information to customers via phone calls, messages, emails,...

Role DescriptionThe Sales Associate - Private Seller role at Peach Cars specializes in handling customers interested in selling their cars. As the Sales Associate for Private Sellers, you will ensure our customers have a seamless and satisfying experience selling their car with Peach Meaning, you will build relationships with sellers, understand their unique needs, and deliver an excellent custom...

Role DescriptionThe Car Care team has grown significantly over the last months and is taking more external work i.e vehicle fixes and inspections, consequently the client facing team is facing increased demands. At the same time, the team is relatively inexperienced in the industry and we struggle to balance (1) context-rich communication with (2) selling works and (3) managing customer expectati...

Role Description The Sales Associate - Private Seller role at Peach Cars specializes in handling customers interested in selling their cars. As the Sales Associate for Private Sellers, you will ensure our customers have a seamless and satisfying experience selling their car with Peach Meaning, you will build relationships with sellers, understand their unique needs, and deliver an excellent custo...

Role Description The Car Care team has grown significantly over the last months and is taking more external work i.e vehicle fixes and inspections, consequently the client facing team is facing increased demands. At the same time, the team is relatively inexperienced in the industry and we struggle to balance (1) context-rich communication with (2) selling works and (3) managing customer expectat...

THE PURPOSEThe main purpose of the Lodge Manager is to manage the lodge and thereby create a profound guest experience, in the line with the service vision and creative concepts of the Lodge.It is the responsibility of the Lodge Manager to monitor hospitality service, maintenance, gardening and housekeeping standards within the lodge. The role is additionally strategic in nature and the lodge man...

Tanganyika Wilderness Camps presents a unique collection of Permanent Tented Camps, Mobile Camping and Lodges in Tanzania. Our properties are all situated in private areas of exceptional natural beauty, rich in wildlife and inhabited by spectacular local tribes and a farm at the foot of the Ngorongoro Crater Salary Range : KSh 50,000 KSh 100,000/month THE PURPOSE The main purpose of the Lodge Man...

Duties and responsibilities at this level will entail:Coordinating all Reception/Customer Care desk activities in the College;Manning the Reception/Customer Care desk; in charge of customer service to walk in and online customers, communicating courteously with customers via social media, telephone, email, letter and face to face; directing customers to online resources;Ensuring professional, tim...

When you choose to launch your medical career at KMTC, you join more than 26,000 students at the College who aspire to improve the health of communities they live in.When you join one of the 50-plus specialized courses offered at KMTC, you will be a part of the biggest human resource contribution to the health sector in Kenya; more than 80 percent of the hospitals workforce is trained at KMTC. Du...

As part of our growth strategy, we are recruiting top talent to join the innovative and transformative team in delivering success to our stakeholders.The position holder will report to the Senior Customer Care & Corporate Communications Officer. Duties And Responsibilities In charge of customer service to walk in and online customers, communicating courteously with customers by telephone, email, ...