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Supervise the activities and the service levels of the Front Desk, Concierge/Porters.Monitors the Front Office employees to make sure all guests receive prompt and personal recognitionPromote the basic habits of smiling, greeting guests by name and thanking guests.Ensure that check-in procedures are strictly adhered to and that the correct guest details and charge-out details are obtained from ea...
Job DescriptionDuty ManagerAs a Duty Manager, you will be responsible for the supervision of the smooth and efficient daily operation of the Front Desk and ensures that all hotel guests and visitors receive an optimum level of service and care at all times.What's in it for you:Employee benefit card offering discounted rates in Accor worldwide.Learning programs through our AcademiesOpportunity to ...
JOB SUMMARY Serves as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest or property related situation. Manages the flow of questions and directs guests within the lobby. Serves as Guest Relations Manager and handles the tracking of service issues. CANDID...
Company DescriptionMercure Nairobi Upper Hill is located in the financial district and surrounded by banks, international corporate companies, Embassies and in close proximity of the Jomo Kenyatta International Airport. The hotel complex features a lounge bar, all day dining restaurant, fine dining restaurant, a gym and a heated outdoor pool. Conference facilities for meetings, events, conference...
Job Description Maintain highest standards and quality of services in all operations to meet and exceed budgeted revenue targets and guests' expectation Conduct daily briefings and training and ensure that all pertinent information is well received by team members Manage and supervise all tasks of his/her staff to ensure that the highest quality service is delivered and department standards are m...
Job DescriptionMaintain highest standards and quality of services in all operations to meet and exceed budgeted revenue targets and guests' expectationConduct daily briefings and training and ensure that all pertinent information is well received by team membersManage and supervise all tasks of his/her staff to ensure that the highest quality service is delivered and department standards are metR...
Ensures the smooth running of the operations on a day to day basis and in a proactive manner.Support and assist all Front Office sections.Ensures that all guests receives prompt, cordial attention and personal recognition and resolves related problems.Inform and co-ordinate with other operating departments e.g., Housekeeping, Engineering, Sales and Reservations of Front Office matters which may c...
1.\tOperational Oversight: \tCoordinate and supervise all operational activities during night shifts, including nursing, administrative, and support staff. \tEnsure compliance with hospital policies, procedures, and regulatory requirements throughout the night. \tEnsure adherence to quality standards. \tAddress any issues or concerns promptly and effectively, escalating as necessary to senior man...
Key Responsibilities: Operational Oversight: Coordinate and supervise all operational activities during night shifts, including nursing, administrative, and support staff. Ensure compliance with hospital policies, procedures, and regulatory requirements throughout the night. Ensure adherence to quality standards. Address any issues or concerns promptly and effectively, escalating as necessary to ...
Accor S.A. is a French multinational hospitality company that owns, manages and franchises hotels, resorts and vacation properties Responsibilities Maintain highest standards and quality of services in all operations to meet and exceed budgeted revenue targets and guests expectation Conduct daily briefings and training and ensure that all pertinent information is well received by team members Man...
EN - Duty Manager
Duty Manager at Marriott
Key ResponsibilitiesEnsures the smooth running of the operations on a day to day basis and in a proactive manner.Support and assist all Front Office sections.Ensures that all guests receives prompt, cordial attention and personal recognition and resolves related problems.Inform and co-ordinate with other operating departments e.g., Housekeeping, Engineering, Sales and Reservations of Front Office...
Kempinski Hotels S.A. is Europe s oldest luxury hotel group. The group now has its head office in Geneva but was founded in Berlin in 1897 as the Hotelbetriebs-Aktiengesellschaft . Responsibilities Ensures the smooth running of the operations on a day to day basis and in a proactive manner. Support and assist all Front Office sections. Ensures that all guests receives prompt, cordial attention an...
As a Duty Manager, you will be responsible for the supervision of the smooth and efficient daily operation of the Front Desk and ensures that all hotel guests and visitors receive an optimum level of service and care at all times.What's In It For YouEmployee benefit card offering discounted rates in Accor worldwide.Learning programs through our AcademiesOpportunity to develop your talent and grow...
Job Purpose/Mission?Responsible for assisting the Front Office Manager in leading and managing all sections of the Front Office Department in order to ensure the highest standards by ensuring that Team Members are prepared and well-informed to deliver to Guests an exceptional experience from check-in through check-out. The Duty Manager is also responsible for managing the first and last impressio...
The Fairmont Norfolk is a historic hotel in Nairobi, Kenya and is owned by the luxury hotel chain, Fairmont Hotels and Resorts. The hotel has 170 rooms, 4 restaurants, and consists of 5 main blocks, each ranging from 1 to 2 stories high. The hotel has a signature Tudor style of architecture that has been maintained since its original construction. Summary As a Duty Manager, you will be responsibl...
The Fairmont Norfolk is a historic hotel in Nairobi, Kenya and is owned by the luxury hotel chain, Fairmont Hotels and Resorts. The hotel has 170 rooms, 4 restaurants, and consists of 5 main blocks, each ranging from 1 to 2 stories high. The hotel has a signature Tudor style of architecture that has been maintained since its original construction. About Job Loyalty & Guest Services Manager As a D...
The Fairmont Norfolk is a historic hotel in Nairobi, Kenya and is owned by the luxury hotel chain, Fairmont Hotels and Resorts. The hotel has 170 rooms, 4 restaurants, and consists of 5 main blocks, each ranging from 1 to 2 stories high. The hotel has a signature Tudor style of architecture that has been maintained since its original construction. Summary As a Duty Manager, you will be responsibl...
We are tech powered Employee Outsourcing firm that leverages the right tools bringing the right workforce to your business Job Purpose/Mission Responsible for assisting the Front Office Manager in leading and managing all sections of the Front Office Department in order to ensure the highest standards by ensuring that Team Members are prepared and well-informed to deliver to Guests an exceptional...
One HR information system to manage your employees entire employment lifecycle. Build an incredible workplace and grow your business with our all-in-one platform. Job Purpose/Mission Responsible for assisting the Front Office Manager in leading and managing all sections of the Front Office Department in order to ensure the highest standards by ensuring that Team Members are prepared and well-info...
Job Description Job Purpose/Mission Responsible for assisting the Front Office Manager in leading and managing all sections of the Front Office Department in order to ensure the highest standards by ensuring that Team Members are prepared and well-informed to deliver to Guests an exceptional experience from check-in through check-out. The Duty Manager is also responsible for managing the first an...
EN Duty Manager at Fairmont Hotels & Resorts
Summit Recruitment and Search Africa is a leading Recruitment and Executive Search agency head quartered in Kenya providing outstanding talent to a wide range of companies and NGOs in various business sectors across Africa.Our client, in the retail sector specialized in Luxury Accessories, is looking to recruit a Retail Sales Associate. The candidate will be responsible for providing quality cust...
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