Training centre manager jobs

In its pilot phase in 2001, CDTD was known as Domestic Support Services, and initially served 5 girls from Kibera. Sensitive to the needs of Kenyan women, Ms. Murogo soon expanded her program and officially registered the Centre as an NGO in 2003. Since its registration, she has adopted numerous programs in order to best assist the disadvantaged. Job Summary We are seeking a diligent and detail-o...

HCS Affiliates Group, is a one-stop human resources and management consultancy organization, headquartered in Nairobi, Kenya. Call Center Agent Our client, an on-demand Courier Service that delivers products ordered through their mobile app seeks to recruit a Call Center Agent. He/she s main task is to coordinate live rider operations and ensure daily performance against a range of KPIs. Location...

Brief DescriptionResponsible for ensuring that Customer Excellence Center operations and workflow procedures are in place and adhered to, to maximize staff productivity and work efficiency. The role will support the Customer Excellence Center teams in various Man-power planning and administrative tasks. The role will liaise with the Quality Assurance team to ensure that the Customer Excellence Ce...

Rafiki wa Maendeleo Trust (RWMT) is seeking committed and passionate individuals seeking to serve marginalised youth in Siaya County as a Principal of the Rarieda Training and Resource Center. Rafiki wa Maendeleo Trust (RWMT) is a charitable organization that works in Rarieda sub-County, Siaya County, Kenya. RWMT's mission is to empower people and build their capacities to create positive change ...

Absa Bank Limited (Absa) is a wholly owned subsidiary of Barclays Africa Group Limited. Absa offers personal and business banking, credit cards, corporate and investment banking, wealth and investment management as well as bancassurance. Job Summary To maximise the customer experience by ensuring that continuous quick and efficient service is delivered to all Cash Customers through mentoring, coa...

RACIDA has worked to build the capacity of Agro-pastoralist communities living in Arid and Semi-Arid lands across the Horn of Africa in preventing and mitigating the impact of hazards of communities at risk. Anchored by a Community Managed Disaster Risk Reduction (CMDRR) approach, and guided by our belief that the communities we work with should be at the centre of their own development trajector...

Africare is one of the most experienced and largest African-American led non-profit international development organizations, and we are leaders in development assistance to Africa. Since our founding in 1970, Africare has delivered more than $1 billion in assistance to tens of millions of men, women and children across the African continent. Core Responsibilities Assess, plan, implement nursing i...

The IELTS Test Centre Administrator is responsible for managing the IELTS examinations within the designated region. The Administrator will be responsible for compliance with the established guidelines of test operation and management as prescribed by the IELTS test partners in their manuals. Key Responsibilities. Customer Service Ensure all test candidates receive exemplary customer experience a...

The IELTS Test Centre Administrator is responsible for managing the IELTS examinations within the designated region. The Administrator will be responsible for compliance with the established guidelines of test operation and management as prescribed by the IELTS test partners in their manuals.Key Responsibilities.Customer ServiceEnsure all test candidates receive exemplary customer experience at e...

Centre for Health Solutions Kenya (CHS) is a local, not-for-profit organisation. We understand the local context, make use of local expertise and strategic partnerships to ensure we implement evidence-informed solutions and interventions to address existing and emerging public health concerns. CHS/HR/STP/WCM/001/2024 Overall Job Function The Ward Case Manager is responsible for ensuring the imple...

As a frontrunner in the area of sustainable economic development, Solidaridad seeks to create prosperity for everyone that respects both the people and the planet. With almost 50 years of experience, experts in the field and pragmatic collaboration with influential partners in and around the supply chain, Solidaridad develops smart solutions that bring lasting positive impact. Organizational posi...

In its pilot phase in 2001, CDTD was known as Domestic Support Services, and initially served 5 girls from Kibera. Sensitive to the needs of Kenyan women, Ms. Murogo soon expanded her program and officially registered the Centre as an NGO in 2003. Since its registration, she has adopted numerous programs in order to best assist the disadvantaged. While the Domestic Workers program remains the foc...

What you'll do We're looking to add a Call Centre Manager who will oversee the operations of our call center and Manage the customer service personnel. The candidate should have an understanding of the daily operations of a call center. You will be required to guide the staff on how to handle issues raised by customers in a timely and efficient manner. Be able to plan and strategize on how the de...

Job Summary To maximise the customer experience by ensuring that continuous quick and efficient service is delivered to all Cash Customers through mentoring, coaching and developing staff within Hub and Spoke, The process requires careful daily coordination, cash planning, forecasting and management and would need to use a nodal optimization tool to ensure most effective cash management. Ensure t...

Reporting To: Program Director, Centre for Business Journalism Job Purpose: The Program Manager will offer Program coordination and strategic collaboration with key stakeholders in the countries of program implementation. The position holder will also provide technical financial direction for the program and assist the program in planning, establishing and tracking performance, and managing the s...

M-Paya is a technology platform offering mobile and electronic payments processing. Established in 2007, Our business is to provide financial technology products and services What you ll do We re looking to add a Call Centre Manager who will oversee the operations of our call center and Manage the customer service personnel. The candidate should have an understanding of the daily operations of a ...

Established in 1863, the ICRC operates worldwide, helping people affected by conflict and armed violence and promoting the laws that protect victims of war. An independent and neutral organization, its mandate stems essentially from the Geneva Conventions of 1949. Overall Responsibility The Electricity Expert Manager 2 is the electrical safety expert in the Center of Expertise (CoE). With a globa...

Overall Purpose of the Job The Manager, Information Resource Centre (Library) is responsible for managing library and information services for icipe's research staff and students, including training in information literacy. The position oversees profiling and archiving of icipe research output and guides technological developments, especially in the area of electronic information services and dig...

Job Description The Information Centre Care Agent is responsible for managing all incoming calls to the OLD MUTUAL Medical emergency hotlines. KEY TASKS AND RESPONSIBILITIES Answer incoming telephone calls into the Call Center in a professional manner at all times Working with providers and the OLD MUTUAL Case management team to manage the admission and discharge process of OLD MUTUAL Members Man...

Sheer Logic Management Consultants (SLMC) was incorporated in 1997 as a limited liability company whose overall aim is to provide Human Resource consultancy and training services to a diverse set of industries and economic sectors; both private and public Main purpose of the job An outbound contact center role whose aim is to onboard and/or cross sell to new and existing customers by contacting t...

About the role: You will have the opportunity to work cross-functionally to find solutions for our customers, including product replacement requests, warranty claims, troubleshooting, logistics, and service training. If you are an excellent communicator obsessed with customer satisfaction, this role is for you! What you would be expected to do Quality Assurance:Perform timely diagnostics and repa...

Responsibilities Planning and execution of F&B services and Events at the assigned Centres Assist with Events at our Riverside Drive and Riverside Square center if required and have no active event in your assigned centres Manage the Food and Beverage services Ensuring excellence in Hospitality Services across centre cafe, bar, kitchens and room services Planning and execution of all catered meet...

Objective of the Position The Youth Clinic Manger is responsible for defining, coordinating and monitoring all the activities of the Dandora Youth Friendly Centre (YFC) according to MSF principles, protocols, and standards and in line with the national guidelines for Adolescents and Youth Friendly Services (AYFS) in order to provide safe, friendly space in the YFC, where adolescent can freely int...

The successful candidate, will work hand in hand with the Portfolio Executive, the General Manager and other members of the management team to ensure that they deliver professional, high quality and efficient services to Broll and Garden City Mall Management. He/she will be tasked with the execution of the following duties: - Assumes responsibility for the planning, development, and implementatio...