Based at the head office in Nairobi, the role of the Operations Manager will be to ensure that the Operations Department is operated in a smooth, efficient, and cost-effective manner to meet the needs of the business and sustain profitable growth as well as facilitate high-quality customer service and coordinate all communication regarding clients on the ground. Specific Responsibilities: Develop...
ATL Global Business is an internationally oriented and privately founded recruiting and consultancy firm based in Kenya, with operations and partners in South Africa and East Africa countries. Committed to our slogan World Class Service delivery with Integrity we work hard to provide quality and talented professionals who contribute to the success of the company. Summary Based at the head office ...
Summit Recruitment and Search Africa is a leading Recruitment and Executive Search agency head quartered in Kenya providing outstanding talent to a wide range of companies and NGOs in various business sectors across Africa.Our client, a high end safari company, is looking for a highly motivated and experienced CRM Manager to join their tour operating business. As the CRM Manager, the primary resp...
Summit Recruitment & Search was established in 2009 to address the recruitment, mass recruitment, executive search, outsourcing and training needs of companies based in Kenya or wanting to enter the Kenyan, East African, South African and African market. Responsibilities Provide leadership, guidance, and support to the reservations team Oversee and manage daily operations, ensuring efficient and ...
Provide leadership, guidance, and support to the reservations teamOversee and manage daily operations, ensuring efficient and accurate handling of customer reservationsDevelop training programs and provide ongoing coaching to enhance the team s customer engagement and performanceTrack team performance metrics, set goals, and foster a culture of continuous improvement.Utilize CRM systems and tools...
For every guest who travels with us, we send a child to school. Just another reason to travel with the nine-time #1 World s Best Safari Outfitter (Travel Leisure). Travel Leisure wrote that Micato treats guests like well-loved, out-of-town relatives. Summary The main role for this position is to guide and accompany guests travelling to various high end destinations and ensure that holiday runs sm...
Conflict & Humanitarian Data Centre (CHDC)Be an expert user of CHDC and understand the methodology with knowledge of the platform.Ensure that the information recorded is correctly categorized, promptly updated, and properly accessed.Monitor, assess, and continuously improve the accuracy and precision of data collected.INSO Partners Portal (IPP)Be an expert user of the IPP and understand the regis...
We are dedicated to authentic, genuine service and delivering the warmest hospitality with passion. We are humble, generous and empathetic towards everyone within our collective, whether we are welcoming and hosting guests, working alongside colleagues or collaborating with partners, communities or governments. PRIMARY PURPOSE To deliver exceptional service to all Wilderness guests in Nairobi and...
PRIMARY PURPOSETo deliver exceptional service to all Wilderness guests in Nairobi and strive to ignite and elevate our DMC offering by adding value to the guests journey during their time in Nairobi.Fulfil this guest-centric role with passion, enthusiasm, knowledge while facilitating streamlined trips as guests arrive or depart on their life changing journey with us. Aim to deliver a safe and mem...
Summit Recruitment and Search Africa is a leading Recruitment and Executive Search agency head quartered in Kenya providing outstanding talent to a wide range of companies and NGOs in various business sectors across Africa.Our client, A safari group with a number of camps in Kenya, is looking for a Safari Guide Manager to be based in the Masai Mara/Samburu. The successful candidate will be respon...
Job Description Assist the IT Manager to manage the implementation and maintenance of information systems, data processing systems and procedures for Mercure. Coordinate with external clients to meet Information System objectives. Assist the IT Manager to analyze user needs and establish policies and procedures for the information systems. Assist the IT Manager to plan, direct and control all day...
Job DescriptionAssist the IT Manager to manage the implementation and maintenance of information systems, data processing systems and procedures for Mercure.Coordinate with external clients to meet Information System objectives.Assist the IT Manager to analyze user needs and establish policies and procedures for the information systems.Assist the IT Manager to plan, direct and control all day-to-...
Secondary data analysis and crisis monitoringReview all assessments, reports and information products on humanitarian crises in the Horn of Africa to understand the information landscape and current gaps.Contribute to the establishment and maintenance of the team s information management systems and ensure that internal and external needs for information are processed in a structured and efficien...
RESPONSIBILITIES Secondary data analysis and crisis monitoring Review all assessments, reports and information products on humanitarian crises in the Horn of Africa to understand the information landscape and current gaps. Contribute to the establishment and maintenance of the team s information management systems and ensure that internal and external needs for information are processed in a stru...
Coordinating systems analysis, design, and requirement definition;Overseeing implementation and maintenance of Information Systems;Coordinating timely implementation and maintenance of systems;Designing, implementing, and maintaining Local Area Network (LAN) and Wide Area Network (WAN);Coordinating backups and ensuring the security of information resources;Overseeing system and database administr...
Responsibilities:Ensures the highest quality of game experience for the guests.Hosts guests in line with the camps Standard of Excellence.Always shows an exceptional appreciation and sensitivity to the environment.Ensures that guest and staff safety is always a priority.Communicates with Front of House staff to ensure the best possible experience for guests.Conscientious maintenance and care of v...
Responsibilities Managerial: Plan and oversee the management of the portfolio of project and operational activities, ensuring that project and operational activities are carried out in a timely fashion and within the agreed budget. Manage, guide and develop staff under his/her supervision, enhance teamwork and communication among staff and maintain the high reputation as a client oriented service...
The United Nations Human Settlements Programme, UN-Habitat, is the UN agency for human settlements. It is mandated by the UN General Assembly to promote socially and environmentally sustainable towns and cities with the goal of providing adequate shelter for al Responsibilities Managerial: Plan and oversee the management of the portfolio of project and operational activities, ensuring that projec...