Location: Ambank House About Us: We have a leading e-commerce platform dedicated to providing customers with a seamless shopping experience. We offer a wide range of products and are committed to delivering exceptional customer service. Responsibilities Handle inbound and outbound calls from customers regarding product inquiries, orders, and general support. Assist customers in navigating the web...
Principle AccountabilitiesSalesEnsure that reactive and proactive approach is taken to prevent customer attrition.Understand needs of customers by actively providing quality sales service.Proactively explain the respective banking products that fit the client's needs e.g. type of account and its features, products offered and charges payable.Cross sell and upsell all products.Provide feedback on ...
Housing Finance Company of Kenya was incorporated as the premier mortgage Finance Institution in Kenya licensed under the Banking Act with the CDC and the GoK owning 60% and 40% respectively. Principle Accountabilities Sales Ensure that reactive and proactive approach is taken to prevent customer attrition. Understand needs of customers by actively providing quality sales service. Proactively exp...
We are seeking a motivated and customer-oriented Telesales Support Agent to join our team. The Telesales Support Agent will play a crucial role in providing assistance to customers via telephone, guiding them through the purchasing process, and resolving any inquiries or issues they may have. This position offers an exciting opportunity to be part of a dynamic team in a fast-paced e-commerce envi...
Join our dynamic team as a Telesales Agent and unlock your potential in a fast-paced sales environment. Utilize your exceptional communication skills to engage with prospective clients and drive sales revenue. Take the next step in your career and be part of a company committed to your professional growth and success
SkyGarden is an ecommerce platform built for African businesses. Business owners that want to use the platform download the Sky.Garden Merchant App from Google Play or the App Store and set up an account. All they need to provide are their personal details, unique name of their shop and other shop details such as opening hours, location and mobile money (MPesa) phone number. Summary Join our dyna...
About the Client:A leading private modern healthcare facility located in Nairobi, Kenya that offers a range of services with a dedicated team of various professional and qualified specialists. The facility seeks to fill the Call Center Team leader position who will onboard, train, motivate, develop, and lead our Customer Service & Contact Centre team to ensure the effective and efficient running ...
About the Client:A leading private modern healthcare facility located in Nairobi, Kenya that offers a range of services with a dedicated team of various professional and qualified specialists. The facility seeks to fill the Call Center Team leader position who will onboard, train, motivate, develop, and lead our Customer Service & Contact Centre team to ensure the effective and efficient running ...
Achieve over 70% target set the month-on-month KPI s being Lead generation, Lead conversion, Sales targets, and Talk-time set by achieving a high conversion rate.Contact potential or existing customers, businesses, or groups to give them correct information about SunCulture products using the product knowledgeExplain technical product features and answer customer questions about SunCulture produc...
We are a comprehensive Human Capital Consultancy firm dedicated to helping organizations just like yours with their HR activities and work. We believe in creating productive and fruitful relationships with our clients by adding value to your business to ensure that you get the very best return on your Human Capital spend About the Client: A leading private modern healthcare facility located in Na...
Vacancy: Call Center Team Leader - Hospital (Nairobi) Ital GLOBAL - We are a comprehensive Human Capital and Quality Management Consultancy firm dedicated to helping organizations just like yours with their HR and Quality Management requirements. We believe in creating productive and fruitful relationships with our clients by adding value to your business to ensure that you get the very best retu...
About The RoleReporting to the Telesales Team Lead, the Telesales Agent will provide expert advice and information to our potential customers regarding a variety of products offered by SunCulture. S/he will play a key role in increasing our profitability and sales revenue through excellence in customer service and an informed, consultative approach to selling and client conversion. S/he will also...
Duties and ResponsibilitiesDeliver value proposition to potential customers, through scripts.Follow through on leads for potential sales and ensure conversion by explaining driving school services and prices.Meet or exceed projected sales quotas and collaboratively work with team members on the call floor to meet sales and performance goals.Maintain detailed records of inbound and outbound corres...
Department: Sales Position: Telesales Agent Reporting to: Telesales Team Lead About SunCulture Founded in 2012, SunCulture's Vision is to build a world where people take control of their environment in rewarding and sustainable ways. SunCulture does this by developing and commercialising life changing technology that solves the biggest daily challenges for the world's 570 million smallholder hous...
Job Summary We are looking for enthusiastic and energetic Telesales Agents to sell our products on contribute to generating sales for our company. The Agents will be responsible for closing sales deals over the phone and maintaining good customer relationships. Responsibilities An effective telesales agent must be an excellent communicator and possess superior people skills. They must be confiden...
An effective telesales agent must be an excellent communicator and possess superior people skills. They must be confident and comfortable selling over the phone as well as tackle client complaints and doubts. Requirements Diploma in Sales, Marketing, Business Administration or any business-related field 2 years working in a telesales environment Experience in the microfinancing or financial servi...
Mwananchi Credit Limited was incorporated as a private limited company under the Companies Act (Cap 486) of the Laws of Kenya. It initially started operations under the names Mwananchi Microlink Ltd which was incorporated on 15th April 2010. On 10th January 2012, it later changed its names to Mwananchi Credit Limited. Summary We are looking for enthusiastic and energetic Telesales Agents to sell ...
Mwananchi Credit Limited was incorporated as a private limited company under the Companies Act (Cap 486) of the Laws of Kenya. It initially started operations under the names Mwananchi Microlink Ltd which was incorporated on 15th April 2010. On 10th January 2012, it later changed its names to Mwananchi Credit Limited. Summary An effective telesales agent must be an excellent communicator and poss...
Apollo helps farmers in emerging markets increase their profits. We use agronomic machine learning, remote sensing, and mobile technology to help farmers access credit, high-quality farm inputs, and customized advice. Our first product is a customized package of farm inputs, farming advice, and credit delivered to farmers in Kenya. Summary Apollo Agriculture is seeking Field Escalation Agents to ...
Since the sale of our first kit in 2013, SunCulture has been on a mission to help smallholder farmers in Africa improve both crop yields and quality. We are driven to constantly innovate and improve our technology to make solar powered irrigation solutions truly affordable for the millions of farmers on the continent About the Role Reporting to the Telesales Team Lead, the Telesales Agent will pr...
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Key Responsibilities: Make Inbound/outbound sales calls to connect with potential and existing customers. Promote and explain the range of products and services to generate sales. Build and maintain strong customer relationships through effective communication. Utilize computer tools and software to record sales interactions, manage leads, and track progress. Meet and exceed set sales targets and...
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