technical service technician

iColo: A Digital Realty Company, is the leading carrier-neutral data center provider operating state of the art facilities in Kenya and Mozambique. We serve a broad spectrum of clients Telecom carriers, ISPs &d peering points, IT & cloud providers, content providers, enterprise & financial services customers Summary To provide technical, (preventative) maintenance, repairs, installation and custo...

Ensure all technical issues escalated from Level 1 teams are resolved within 1 hour with detailed updated respective tickets - By the end of Q4 2024Escalate 100% issues and patterns associated with network performance and availability to the NOC team for resolution at the end of every 8-hour shift (E.g. sector load/performance issues) - By the end of Q4 2024Ensure that all escalated issues with c...

Job Title: Director of Civil Engineering Industry: Engineering Location: Rwanda Gross Salary: USD 4500 - USD 6500 Our client in Rwanda is seeking to hire a Director of Civil Engineering; you will play a pivotal role in overseeing all civil engineering aspects of our construction projects. You will lead a team of engineers and collaborate closely with project managers, architects, contractors, and...

Mantrac Kenya Ltd. is the sole authorized dealer for Caterpillar Products in Kenya. Mantrac Kenya Ltd. distributes and supports the full range of CAT construction equipment including Wheel Loaders, Skid Steer oaders, Dump Articulated Trucks, Backhoe Loaders, Excavators, Motor Graders, Track-TypeTractors, BCP products JOB OUTLINE: The Workshop Supervisor is to profitably manage the operation of Se...

Our Client, a leading provider of sustainable water treatment & environmental solutions , is seeking to recruit a suitable candidate for the following position: Position Location: Mombasa, Kenya JOB SUMMARY We are seeking a highly motivated, hands on & experienced Mechanical Engineer to join our sustainable water treatment and pumping solutions company in the capacity of project and operations ma...

Mission Statement for the Role: Level 2 in-depth troubleshooting and back-end analysis with the aim of providing solutions and recommendations for both customer and technical related incidents. Overall Responsibility: To address and resolve technical escalations from the contact center, support field service partners and follow up on network downtimes with the NOC team. Financial: None People: In...

Mission Statement for the Role:Level 2 in-depth troubleshooting and back-end analysis with the aim of providing solutions and recommendations for both customer and technical related incidents.Overall Responsibility:To address and resolve technical escalations from the contact center, support field service partners and follow up on network downtimes with the NOC team.Financial:NonePeople:Individua...

We believe EVERYONE in the world deserves access to the internet and affordable communications. Communications have an incredibly positive impact on improving the lives of individuals and accelerating the economic and social growth of developing countries; yet 4.4 billion people around the world are still unconnected and many more are poorly serviced. At poa! we believe everyone deserves access t...

TDB, the oldest bank of Mongolia, prides itself for its leading position in the universal banking service provider, offering over 130 types of international standard banking products, professional and user friendly banking services Job Summary Reporting to the Facilities and Property Management Officer, this position is responsible for the efficient operation and maintenance of the building syste...

Opticom designs and deploys integrated security solutions using a combination of the latest future-proof technologies and drawing on our 25 years combined experience in Kenya and the United Kingdom in security, to deliver a comprehensive protection management service Main Duties & Responsibilities Design and estimate Fire Fighting & Alarm Systems as well as work with sales team to create technica...

The positionThe Aga Khan Hospital, Kisumu is an institution of the Aga Khan Health Service, Kenya, which is an Agency of the Aga Khan Development Network. The Hospital is part of a network of health facilities, which includes Hospitals and Outreach Health Facilities across East Africa.The Aga Khan Hospital, Kisumu is in an exciting growth phase and has attained acknowledgment of its quality by ac...

Respond to customer enquiries in person, by phone and online helpfully and promptly. Take responsibility for solving customer issues and make sure they are resolved promptly. Maintain record of customer communications in CRM and other systems. Acknowledge and resolve customer complains. Process orders, customer applications and requests. Maintain customer records. Compile and distribute daily rep...

The Aga Khan Academy Nairobi is operated by Aga Khan Education Service Kenya (AKESK), a non-profit organization, with close to a hundred years experience operating schools in Kenya. The position The Aga Khan Hospital, Kisumu is an institution of the Aga Khan Health Service, Kenya, which is an Agency of the Aga Khan Development Network. The Hospital is part of a network of health facilities, which...

About the Job Offer support to customers who have questions, concerns, problems. Duties & Responsibilities Respond to customer enquiries in person, by phone and online helpfully and promptly. Take responsibility for solving customer issues and make sure they are resolved promptly. Maintain record of customer communications in CRM and other systems. Acknowledge and resolve customer complains. Proc...

Position Overview:The workshop foreman under the general supervision of the workshop officer and within the limits of Peace Winds Japan Kenya policies and procedures coordinates the facilitation of field activities and functions within PWJ. The workshop foreman will work closely with the workshop technicians and other staff to perform a variety of tasks including, but not limited toRoles & Respon...

Overview And Purpose of Position:The service delivery technician reports to the Assistant Service Delivery Manager. The service delivery technician will be responsible for installation, service and maintenance of integrated systems. The role also entails carrying out surveys and coming up with solutions which fits the client requirements.Goals and Objectives:Ensuring that the company's solutions ...

About the JobOffer support to customers who have questions, concerns, problems.Duties & ResponsibilitiesRespond to customer enquiries in person, by phone and online helpfully and promptly.Take responsibility for solving customer issues and make sure they are resolved promptly.Maintain record of customer communications in CRM and other systems.Acknowledge and resolve customer complains.Process ord...

M-Gas is using technology to transform lives by providing clean cooking gas to all Kenyans 24 hrs, 7 days a week. We give you our cylinder filled with gas, a smart meter, a gas cooker and a key card as part of our package so you don t have to pay the high upfront fee of buying a gas cylinder and cooker. About the Job Offer support to customers who have questions, concerns, problems. Duties & Resp...

Peace Winds Japan (PWJ) is a Japanese Non-Governmental Organization established in 1996. PWJ has been providing humanitarian and development assistance for people affected by forced displacement and natural disasters in more than 20 countries in the world Position Overview: The workshop foreman under the general supervision of the workshop officer and within the limits of Peace Winds Japan Kenya ...

Key Responsibilities Respond to customer enquiries in person, by phone and online helpfully and promptly. Take responsibility for solving customer issues and make sure they are resolved promptly. Maintain record of customer communications in CRM and other systems. Acknowledge and resolve customer complains. Process orders, customer applications and requests. Maintain customer records. Compile and...

1. Support during planning, design and survey for appropriate high sites to host towers as guided by the commercial team that guarantees up to 70% utilization per sector, prepare and share relevant documentation to relevant stakeholders - By the end of 20242.Ground and desk post-installation review of new Distribution Points performance through coverage tests and preparation of detailed coverage ...

Jamii Telecommunications Limited (JTL) is a privately owned Kenyan telecommunication service provider offering broadband and mobile services under the FAIBA brand. Key Job Responsibilities For Splicing Technician Role Fiber splicing to construct a proper splice case, including but not limited to, grounding, bonding, isolation, slack storage, and sealing. Troubleshoot and perform routine maintenan...

Overall Responsibility:The role has the responsibility to ensure radio network plans and dimensions are according to commercial/business requirements and the rollout plan & license obligations. You shall provide input for the design of new technologies and services in accordance to poa! business strategy. End-to-end capacity planning will be key while also doing efficient plans for new network ar...

DescriptionMascor is a Company consisting of franchised Automotive, agricultural mechanisation, construction, forestry and fuel. With more than 50 years in the industry, we offer prestige brands such as John Deere, Toyota and Warath while our highly skilled staff provides professional and high-quality service and standards of workmanship.Mascor is currently looking for an Agricultural Technician ...