technical service management

Gap Recruitment Services Limited is a leading recruitment firm in Kenya where International and local companies find just the right fit talent. Job Objective: Based in Mombasa and reporting to the Solar Sales Team Lead, the position holder will be responsible for acquiring new business and upgrading current customer database through prospecting, sizing and quotations of clients application soluti...

Job Objective:Based in Mombasa and reporting to the Solar Sales Team Lead, the position holder will be responsible for acquiring new business and upgrading current customer database through prospecting, sizing and quotations of clients application solution. Key focus includes identification and definition of customer requirements, direct involvement in customers presentations, while inter-phasing...

Duties and ResponsibilitiesOverseeing development, implementation and review of the Commission's information communication technology policies, standards, and strategies;Ensuring upgrading of ICT infrastructure to support operations of the Commission;Overseeing the adoption, implementation, use and development of ICT Solutions for enhanced service delivery and customer satisfaction;Ensuring adopt...

Requirements for AppointmentFor appointment to this grade an officer must have:Cumulative service period of fifteen (15) years in the field of Human Resource Management in the wide Public Service, and must be in the grade of Senior Deputy Secretary Grade PSC 3 or in an equivalent senior management position in the Public Sector;Bachelor's Degree in any of the following disciplines: Human Resource ...

The Commission dates back to 1954 when Civil Service Commission was established by British Colonial Government following Holmes Commission Report, 1948; Civil Service Commission was advisory to the Governor in matters of appointments; At independence in 1963 it was enshrined in the constitution and renamed Public Service Commission; Independence Constitution had Regional PSC s but abolished in 19...

The Commission dates back to 1954 when Civil Service Commission was established by British Colonial Government following Holmes Commission Report, 1948; Civil Service Commission was advisory to the Governor in matters of appointments; At independence in 1963 it was enshrined in the constitution and renamed Public Service Commission; Independence Constitution had Regional PSC s but abolished in 19...

The Commission dates back to 1954 when Civil Service Commission was established by British Colonial Government following Holmes Commission Report, 1948; Civil Service Commission was advisory to the Governor in matters of appointments; At independence in 1963 it was enshrined in the constitution and renamed Public Service Commission; Independence Constitution had Regional PSC s but abolished in 19...

The Commission dates back to 1954 when Civil Service Commission was established by British Colonial Government following Holmes Commission Report, 1948; Civil Service Commission was advisory to the Governor in matters of appointments; At independence in 1963 it was enshrined in the constitution and renamed Public Service Commission; Independence Constitution had Regional PSC s but abolished in 19...

Duties and Responsibilities Developing, reviewing and implementing policy guidelines on career and succession management in the Public Service; Developing guidelines and framework for development and review of Career Guidelines for MDAs, State Corporations and Public Universities; Monitoring implementation of policies, strategies, procedures and guidelines on career and succession management in M...

Core Responsibilities Welcoming customers /patients as they arrive at the reception and inquire how they would like to be Addressing customers complaints at the front desk and escalating issues to the immediate supervisor whenever necessary Registering patients correctly on the Health Information Systems. Timely & correct billing of services rendered to clients on the relevant billing systems. Re...

Duties and ResponsibilitiesDeveloping, reviewing and implementing policy guidelines on career and succession management in the Public Service;Developing guidelines and framework for development and review of Career Guidelines for MDAs, State Corporations and Public Universities;Monitoring implementation of policies, strategies, procedures and guidelines on career and succession management in MDAs...

The Commission dates back to 1954 when Civil Service Commission was established by British Colonial Government following Holmes Commission Report, 1948; Civil Service Commission was advisory to the Governor in matters of appointments; At independence in 1963 it was enshrined in the constitution and renamed Public Service Commission; Independence Constitution had Regional PSC s but abolished in 19...

The Commission dates back to 1954 when Civil Service Commission was established by British Colonial Government following Holmes Commission Report, 1948; Civil Service Commission was advisory to the Governor in matters of appointments; At independence in 1963 it was enshrined in the constitution and renamed Public Service Commission; Independence Constitution had Regional PSC s but abolished in 19...

OVERVIEW ThinkWell Kenya is recruiting a Senior Performance Management Analyst to spearhead the enhancement of performance management practices within primary health care (PHC) delivery systems across selected counties in Kenya. This specialist will offer technical expertise and guidance to facilitate the development and execution of performance management frameworks, tools, and processes aimed a...

ThinkWell is dedicated to improving the health and well-being of society as a means to achieve global prosperity. Since 2011, ThinkWell has helped over 30 countries to achieve long-lasting improvements to their health systems. We have staff and offices in the U.S., Switzerland, Philippines, Bangladesh, Indonesia, Burkina Faso, Mozambique, Kenya, and Uganda. In addition, we are working in more tha...

Customer service jobs Nairobi. Responsibilities: As an Account Executive (AE)-Utilities, you are responsible to the Customer Service Manager-Utilities for the link between clients and the technical team and perform functions geared to improve B2B and B2C. Key functions will include: The key functions associated with each position is disaggregate of the broad purpose of the position. Take ownershi...

About The Role Reporting to the Regional Sales Manager with a dotted reporting line to the Fleet Operations Manager, the Service Center Associates will manage our Service Centers. The key role will be good customer service to all customers that come to the service center, sales conversion, stock management, troubleshooting, and escalating all aftersale issues reported by the customers through the...

Technical leadership on performance managementProvide technical oversight and guidance on the performance management workstream in counties, ensuring alignment with project objectives and strategiesCollaborate with Senior/Program Analysts in counties to develop County Performance Management frameworks that guide the overall approach to improving service readiness in PHC facilitiesWork closely wit...

ThinkWell is dedicated to improving the health and well-being of society as a means to achieve global prosperity. Since 2011, ThinkWell has helped over 30 countries to achieve long-lasting improvements to their health systems. We have staff and offices in the U.S., Switzerland, Philippines, Bangladesh, Indonesia, Burkina Faso, Mozambique, Kenya, and Uganda. In addition, we are working in more tha...

Duties and Responsibilities Overseeing development, implementation and review of the Commission s information communication technology policies, standards, and strategies; Ensuring upgrading of ICT infrastructure to support operations of the Commission; Overseeing the adoption, implementation, use and development of ICT Solutions for enhanced service delivery and customer satisfaction; Ensuring a...

Job Ref. No. JLIL215Role PurposeThe Senior Officer - Service Desk is responsible for overseeing the efficient and effective delivery of IT support services to internal users. They will play a crucial role in ensuring the smooth operation of the organization's IT systems and infrastructure, managing service requests and incidents, and maintaining high levels of user satisfaction. The Senior Office...

Jubilee Insurance was established in August 1937, as the first locally incorporated Insurance Company based in Mombasa in 1937. Jubilee Insurance has spread its sphere of influence throughout the region to become the largest Composite insurer in East Africa, handling Life, Pensions, general and Medical insurance.Job Ref. No. JLIL215 Role Purpose The Senior Officer - Service Desk is responsible fo...

Requirements for Appointment For appointment to this grade an officer must have: Cumulative service period of fifteen (15) years in the field of Human Resource Management in the wide Public Service, and must be in the grade of Senior Deputy Secretary Grade PSC 3 or in an equivalent senior management position in the Public Sector; Bachelor's Degree in any of the following disciplines: Human Resour...

Procurement jobs. Overall purpose The purpose of this position is to lead the procurement function of the GAIN Kenya country office to effectively support programme implementation and country office operations. This role ensures effective compliance to the procurement guidelines. The Procurement Manager will serve as a primary contact and procurement lead of the country office under the supervisi...