Receive each guest call in a professional and friendly manner.Maintain effective communication with all related department to ensure smooth service delivery.Handle every query in a polite and courteous manner and exceed guest expectations.Maintain an up to date knowledge of the hotel and local services.Maintain an awareness of guest profile through the Opera guest profile system.Maintain the gues...
Job DescriptionReceive each guest call in a professional and friendly manner.Maintain effective communication with all related department to ensure smooth service delivery.Handle every query in a polite and courteous manner and exceed guest expectations.Maintain an up to date knowledge of the hotel and local services.Maintain an awareness of guest profile through the Opera guest profile system.Ma...
Job Description Job Description Welcome and assist Guests according to Accor Standards. Receive each guest call in a professional and friendly manner. Maintain effective communication with all related department to ensure smooth service delivery. Handle every query in a polite and courteous manner and exceed guest expectations. Maintain an up-to-date knowledge of the hotel and local services. Mai...
Job Description Receive each guest call in a professional and friendly manner. Maintain effective communication with all related department to ensure smooth service delivery. Handle every query in a polite and courteous manner and exceed guest expectations. Maintain an up to date knowledge of the hotel and local services. Maintain an awareness of guest profile through the Opera guest profile syst...
Job DescriptionWelcome and assist Guests' according to Accor Standards.Receive each guest call in a professional and friendly manner.Maintain effective communication with all related department to ensure smooth service delivery.Handle every query in a polite and courteous manner and exceed guest expectations.Maintain an up-to-date knowledge of the hotel and local services.Maintain an awareness of...
Job DescriptionReceive each guest call in a professional and friendly manner.Maintain effective communication with all related department to ensure smooth service delivery.Handle every query in a polite and courteous manner and exceed guest expectations.Maintain an up to date knowledge of the hotel and local services.Maintain an awareness of guest profile through the Opera guest profile system.Ma...
Job Description Welcome and assist Guests' according to Accor Standards. Receive each guest call in a professional and friendly manner. Maintain effective communication with all related department to ensure smooth service delivery. Handle every query in a polite and courteous manner and exceed guest expectations. Maintain an up-to-date knowledge of the hotel and local services. Maintain an awaren...
Job DescriptionWelcome and assist Guests' according to Accor Standards.Receive each guest call in a professional and friendly manner.Maintain effective communication with all related department to ensure smooth service delivery.Handle every query in a polite and courteous manner and exceed guest expectations.Maintain an up-to-date knowledge of the hotel and local services.Maintain an awareness of...
Accor S.A. is a French multinational hospitality company that owns, manages and franchises hotels, resorts and vacation properties Responsibilities Receive each guest call in a professional and friendly manner. Maintain effective communication with all related department to ensure smooth service delivery. Handle every query in a polite and courteous manner and exceed guest expectations. Maintain ...
Front Office Management (30%)Act as the first point of contact for all incoming visitors and the organization switchboard and refer these to relevant department or staff members. Responsible for opening, closing and monitoring access to the office, using the installed security system at the main door. Responsible for timely payment of all utility bills.In liaison with the Supply Chain department,...
Accor S.A. is a French multinational hospitality company that owns, manages and franchises hotels, resorts and vacation properties Responsibilities Welcome and assist Guests according to Accor Standards. Receive each guest call in a professional and friendly manner. Maintain effective communication with all related department to ensure smooth service delivery. Handle every query in a polite and c...
Answer, record, log, and process all guest calls, requests, questions, or concerns. Operate telephone switchboard station. Process guest requests for wake-up calls, screening calls, do not disturb, call forwarding, conference calls, TDD relay calls, and non-registered guest calls.Advise guest of any messages received. Monitor busy or unanswered lines, check back with callers on hold to update sta...
ABOUT THE ROLEThe Administration and Logistics Officer will report directly to the Program Unit Manager for Homa Bay or Kwale depending on their location, with technical support from the Supply Chain Manager. They will be responsible as the Front Office contact and offer all administrative related aspects of the office to the internal and external stakeholders. This will include management of the...
Job Description ABOUT THE ROLE The Administration and Logistics Officer will report directly to the Program Unit Manager for Homa Bay or Kwale depending on their location, with technical support from the Supply Chain Manager. They will be responsible as the Front Office contact and offer all administrative related aspects of the office to the internal and external stakeholders. This will include ...
POSITION SUMMARYAnswer, record, log, and process all guest calls, requests, questions, or concerns. Operate telephone switchboard station. Process guest requests for wake-up calls, screening calls, do not disturb, call forwarding, conference calls, TDD relay calls, and non-registered guest calls.Advise guest of any messages received. Monitor busy or unanswered lines, check back with callers on ho...
Plan International was founded over 75 years ago with a mission to promote and protect the rights of children. The organisation was set up by British journalist John Langdon-Davies and refugee worker Eric Muggeridge in 1937, with the original aim to provide food, accommodation and education to children whose lives had been disrupted by the Spanish Civil War. ABOUT THE ROLE The Administration and ...
The Organisation Founded in 1937, Plan International, Inc. ( PII ) is a globally recognized non-profit dedicated to advancing children s rights and gender equality in both humanitarian and development contexts. With over 80 years of experience, Plan International addresses the root causes of challenges faced by girls and vulnerable children, working in 70 countries. The organization collaborates ...
Duties and ResponsibilitiesAttend to walk in customers and visitors, directing them accordingly as per their request.Execute clerical receptionist duties such as typing, filing, photocopying, collating etc.Manage the switchboard and answer, screen and forward all incoming phone calls to appropriate parties;Receive and sort daily mail/deliveries/couriers and sign for all incoming packages; arrange...
Marriott International is a leading global lodging company based in Bethesda, Maryland, USA, with more than 4,100 properties in 79 countries and reported revenues of nearly $14 billion in fiscal year 2014. Its heritage can be traced to a root beer stand opened in Washington, D.C., in 1927 by J. Willard and Alice S. Marriott. SUMMARY Answer, record, log, and process all guest calls, requests, ques...
Brites Management Services Limited is one of the best leading Recruitment and HR consultancy companies in Nairobi, Kenya. We are registered and incorporated under Companies Act (Cap. 486) and we provide a complete range of HR Solutions Duties and Responsibilities Attend to walk in customers and visitors, directing them accordingly as per their request. Execute clerical receptionist duties such as...
We are a fast-growing real estate company with presence in the Kenyan (Nairobi) Market handling in-house projects. We are looking for a motivated individual to join our team as a front office associate.The ideal candidate should be :-Presentable and with excellent communication skillsWorking knowledge of google sheets and Microsoft officeAble to keep her working area cleanAble to receive clients ...
Alif Homes is one of the leading independent real estate firms in Nairobi, Kenya. We provide innovative property solutions for our clientele that provide tangible value across the real estate market. Summary We are a fast-growing real estate company with presence in the Kenyan (Nairobi) Market handling in-house projects. We are looking for a motivated individual to join our team as a front office...
About The Organization United States International University-Africa (USIU-Africa) is a Higher Learning Institution based in Nairobi, Kenya and is the most diverse university in East and Central Africa with about 6,000 students from over 70 nations, and a global network of more than 25,000 alumni. USIU-Africa is the only university in Sub-Saharan Africa whose 38 Undergraduate, Graduate and Doctor...
Administration Jobs In Kenya. CySuites Apartment Hotel is a luxurious serviced apartment hotel located along Church Road, off Waiyaki Way in Nairobi s bustling Westland s area. The hotel offers 32 two-bedroom apartment, 6 one-bedroom apartment and 2 penthouses. These fully serviced apartments offer contemporary living and working spaces fitted with amenities to meet the needs of short and extende...