star service manager

Seeking a Front Office Manager with a minimum of 4 years' experience in a 4 to 5-star hotel environment. The ideal candidate will oversee all aspects of the hotel's front office operations, including guest relations, reservations, and staff management, ensuring exceptional guest service standards are met and exceeded

Job DescriptionReporting to the General Manager, the Spa Manager is a Head of Department position, who will be in charge of the opening of the hotel wellness facility (preopening), and managing the operation and business sides of the facility :Establish, direct and maintain the standards of Spa's etiquette and service in all interactions with guests and employees.Consistency and understanding whe...

Accor S.A. is a French multinational hospitality company that owns, manages and franchises hotels, resorts and vacation properties Responsibilities Reporting to the General Manager, the Spa Manager is a Head of Department position, who will be in charge of the opening of the hotel wellness facility (preopening), and managing the operation and business sides of the facility : Establish, direct and...

Most importantly we are growing a business that has a strong vision and mission and we remain focused on bringing onboard people who are first and foremost team players and have a solid strength of character. We have also tried and tested learning and support programs that help our team at Athena grow and perform at their best. We truly believe that with the right guidance and coaching, anything ...

DIVISION: ADMINISTRATION & GENERALDEPARTMENT: ACCOUNTINGREPORTS TO: ACCOUNTANT.RESPONSIBILITIES:Prepares accurate guest accounts and bills by ensuring that all charges are recorded and easily understood by guests.Supervises cash float, cash revenue, credit card vouchers, guest accounts, and balance of daily restaurant shift account.Prepares cash revenue summary, statistics of business volume and ...

At Siaya County Club, we excel in versatile hospitality, meeting diverse needs with our array of services in food, drinks, accommodation, and conferences. Our focus lies in seamlessly blending business and leisure, offering an environment where productivity meets relaxation DIVISION: ADMINISTRATION & GENERAL DEPARTMENT: ACCOUNTING REPORTS TO: ACCOUNTANT. RESPONSIBILITIES: Prepares accurate guest ...

Job DescriptionResponsible for maximizing the hotel's meeting and events revenue.Pro-active (MICE) Sales to deliver New Business. This includes, but is not limited to, prospecting calls to agencies/companies; show rounds at the Hotels, hosting fam trips, account managing, attend brand workshops/agent visits.Re-active (MICE) sales to deliver new business. Respond positively to inbound enquiries in...

Job Description Responsible for maximizing the hotel's meeting and events revenue. Pro-active (MICE) Sales to deliver New Business. This includes, but is not limited to, prospecting calls to agencies/companies; show rounds at the Hotels, hosting fam trips, account managing, attend brand workshops/agent visits. Re-active (MICE) sales to deliver new business. Respond positively to inbound enquiries...

Job DescriptionResponsible for maximizing the hotel's meeting and events revenue.Pro-active (MICE) Sales to deliver New Business. This includes, but is not limited to, prospecting calls to agencies/companies; show rounds at the Hotels, hosting fam trips, account managing, attend brand workshops/agent visits.Re-active (MICE) sales to deliver new business. Respond positively to inbound enquiries in...

Beyond the bustle of Kenya s most cosmopolitan metropolis, experience a haven of elegance and calm nestled among lush gardens at the edge of Nairobi s Central Park. Our Nairobi hotel merges business and leisure, art and gastronomy and five-star style and service. Job Purpose Serena Hotels is seeking to fill the position of IT Services Specialist, based in Kenya. Under the direction of the Country...

IntroductionAga Khan University Hospital, Nairobi is a private not-for-profit teaching hospital that provides tertiary and secondary level healthcare services. It is one of the hospitals in East Africa accredited by the Joint Commission International from USA. The University Hospital has been providing high quality care for the people of East Africa and beyond for over 60 years.Job SummaryThe Foo...

Job SummaryThe Food and Beverage cost/stock controller is primarily responsible for calculating costs of food and beverage items and also responsible for the short and long-term planning of the F&B controlling and pricing aspects. He/she is responsible to keep records of information and produce control reports periodically to help maintain a suitable inventory of food and beverage items used by t...

Aga Khan University Hospitals in Karachi, Pakistan and Nairobi, Kenya are private, not-for-profit institutions providing high quality health care. The Main Hospitals serve as the principal sites for clinical training for the University s Medical Colleges and Schools of Nursing and Midwifery in Pakistan and East Africa. Job Summary The Food and Beverage cost/stock controller is primarily responsib...

The iconic Fairmont Mount Kenya Safari Club is a remote luxury 5-star resort located in the Mount Kenya Wildlife Conservancy in Nanyuki, Kenya. The hotel is rooted in history and has evolved from the vision of its founding members in the early 1930 s as a hunting ground to a beautiful story today as a hotel within a conservancy. The organization plays a crucial role in its host community through ...

Ensuring highest standards of professional service to customers/guests.Designing and developing day-to-day operational strategies and functions of the hotel to ensure total guest satisfaction.Initiating cost effective controls and revenue management techniques.Ensuring the hotel capacity is at 100% by closely monitoring the hotels business reports on a daily basis and take decisions accordingly. ...

Duties/Responsibilities:Being the contact point for the guests during their stay at Arijiju and communicating logisitics/plans with the rest of the team.Taking all plans and wake up calls for the guests and communicating this with the team. Co-ordinating logistics between activities and guest movements with the rest of the team.End of month stock take and inventory management as well as compiling...

Enashipai Resort & Spa is where a strong local heritage and abundant nature is blended with pure luxury, and then delivered with a generous sense of warmth. Enashipai Resort & Spa is an eco-friendly and conservation committed resort that serves Hell s Gate National Park and supports the mission of the Global Alliance of National Parks Primary duties and responsibilities: Source vendors of materia...

Summit Recruitment and Search Africa is a leading Recruitment and Executive Search agency head quartered in Kenya providing outstanding talent to a wide range of companies and NGOs in various business sectors across Africa.Our client, A safari group with a number of camps in Kenya, is looking for a Safari Guide Manager to be based in the Masai Mara/Samburu. The successful candidate will be respon...

Reporting to: Head of Operations,Gross Salary: Kshs 100k Kshs 130k, Our client in the Hospitality Industry is seeking to hire a Food & Beverage manager who will be coordinating all the departments within the food and beverage to ensure proper service delivery Responsibilities Staff evaluation, promotion, and training. Coordination of all kitchen and service staff to ensure proper service delivery...

Job DescriptionMission:Are you ready to command the vital heartbeat of our hotel's operations as a dynamic Rooms Division Manager?We are searching for an individual who embodies professionalism, attention to detail, and a relentless commitment to excellence. Your role will be pivotal in orchestrating the seamless operation of our rooms division, ensuring every guest encounter is marked by sophist...

Corporate Staffing Services is a leading recruitment agency in Kenya providing complete recruitment services. In the last ten years we have been partners to local and foreign businesses looking to hire Kenyan professionals. We have recruited for diverse clients in different sectors and industries. Summary Our client in the Hospitality Industry is seeking to hire a Food & Beverage manager who will...

Beyond the bustle of Kenya s most cosmopolitan metropolis, experience a haven of elegance and calm nestled among lush gardens at the edge of Nairobi s Central Park. Our Nairobi hotel merges business and leisure, art and gastronomy and five-star style and service. Position Summary: The role holder will be responsible for Information Systems audits within the group. This involves the review of proc...

FOOD AND BEVERAGE OPERATIONS MANAGER Job Purpose Assist, and deputize for, the Executive Head of Restaurant and Bars, in the smooth running of the food and beverage offer at The Social House. You will have the responsibility to develop, innovate and deliver a product mix which is quality driven whilst maintaining aggressive financial returns. This will be driven by ensuring that all working metho...

Job Summary The Sales Account Manager is responsible for ensuring that revenue goals are achieved or exceeded by soliciting, developing, promoting and selling to individual and group sales. In essence, the Sales Account Manager will drive, manage and maintain robust positive relations with all key accounts and business partners of the Glee Hotel, so as to meet and exceed sales targets set in the ...