Job Purpose/Summary: Reporting to the Technical Support Team Leader, the job holder is responsible for call technical support and troubleshooting guidance pertaining to Wide Area Network (WAN), Local Area Network (LAN), Internet, data, voice, mail and managed LAN services queries from customers satisfactorily within the defined scope and laid down standards processes & procedures within the Helpd...
Run the production environment by monitoring availability and taking a holistic view of system health.Implement SRE frameworks and practices within the organization using the systems operations tool chain.Strong familiarity with web servers and load balancing technologies.Operational Excellence ensure systems availability, performance, efficiency, change management, monitoring, emergency response...
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT.Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The ...
Handle customer issues (Normal CSR work) Handling Emergency cases and fault Isolation for the customer Handle dedicated support Handle Software Update Management (SUM)
Ericsson is a world-leading provider of telecommunications equipment & services to mobile & fixed network operators. Over 1,000 networks in more than 180 countries use Ericsson equipment, & more than 40 percent of the world s mobile traffic passes through Ericsson networks. What You Will Do: Handle customer issues (Normal CSR work) Handling Emergency cases and fault Isolation for the customer Han...
What You Will Do:Handle customer issues (Normal CSR work)Handling Emergency cases and fault Isolation for the customerHandle dedicated supportHandle Software Update Management (SUM)To Be Successful in the Role You Must Have:Education: Bachelor's degrees in telecommunication engineering or related university degree.Min years of experience: 2 YearsDomain experience: BSS, Charging SystemDelivering r...
JOB DESCRIPTION Reporting to the Engineering Lead Service Availability, the position holder will be tasked with monitoring & Observability and improving the operational aspects of all systems in scope within DIT. Drive automation and Dev-ops across the different domains. Foster service monitoring through proactive initiatives like AIOPs, machine learning among other available channels. RESPONSIBI...
Key Roles and Responsibilities:- New product development Rapid prototyping of equipment and software systems Product performance verification and validation. Provide technical support for field teams in electricals, instrumentation, control, automation, and renewable energy systems. Configuration and deployment of equipment monitoring solutions including IoT, SCADA and BMS. Track and document ope...
Nokia Corporation, stylised as NOKIA, is a Finnish multinational communications and information technology company, founded in 1865. Nokia is headquartered in Espoo, Uusimaa, in the greater Helsinki metropolitan area. RESPONSIBILITIES Our graduate internship program prepares the interns for a thriving career in the booming tech industry. They ll gain hands-on experience with cutting-edge network ...
Proactively building and implementing monitoring services, including end to end monitoring, scripting and automation, modern tooling and maintenance software. Use of AI and Machine learning to perform log analysis and create predictive models that will assist in identifying potential failures. Developing and executing automation scripts and maintenance jobs. Developing automation around monitorin...
Implement scalable and reliable software systems architectures.Develop a suite of software applications for data acquisition, customer management, customer reporting and payments, and operations management.Implement reliable cloud based architectures (e.g. AWS or similar solutions)Develop interfaces to third-party software services and data systems.Deploy tools and simple processes to facilitate ...
The product development engineer will be charged with:Participation in Product development life cycle activities.Configuration of new products and servicesReviews and contribution to the test cases, based on the services in scope. Execution of SITs and supporting the UATS of new products & servicesEnsuring quality and accuracy and that all customer related issues have been addressed.Deep understa...
IT Job Vacancies In Nairobi Kenya Job Description Reporting to Service Reliability Engineering Lead Systems Engineering. The Service Reliability Engineer will be responsible for ensuring system availability, performance, efficiency, change management, monitoring, emergency response, security and capacity planning. In addition, this role will be response for: Responsibilities Qualifications Read>5...
BasiGo is an e-mobility start-up looking to revolutionize the public transportation sector by providing public transport bus owners with a cost-effective electric alternative to diesel. Roles & Responsibilities Implement scalable and reliable software systems architectures. Develop a suite of software applications for data acquisition, customer management, customer reporting and payments, and ope...
The Co-operative Bank of Kenya Limited is incorporated in Kenya under the Company Act and is also licensed to do the business of banking under the Banking Act. The Bank was initially registered under the Co-operative Societies Act at the point of founding in 1965 The Role Specifically, the successful jobholder will be required to: Design maintenance strategies, procedures and methods including pl...
The RoleSpecifically, the successful jobholder will be required to:Design maintenance strategies, procedures and methods including planning and undertaking scheduled maintenance to minimize unpredicted breakdowns, assess and analyze repair and breakdown costs and recommend equipment upgrading or replacement.Manage and oversee routine scheduled maintenance work and respond to equipment faults whil...
Required qualifications2 years proven work experience as a Software Engineer in the automotive / public transport or related industries. BSc in Software Engineering, Computer Science, Mathematics or any related fields. Strong technical capabilities in Flutter, Python, SQL, or R. You have demonstrated an ability to learn continuously, work autonomously, and make decisions.Roles & ResponsibilitiesI...
What your day will look like Work across the entire Linux stack, from kernel, networking, storage, to applications Work in Python to design and deliver open source code Architect cloud infrastructure solutions like OpenStack, Kubernetes, Ceph, Hadoop and Spark either On-Premises or in Public Cloud (AWS, Azure, Google Cloud) Coach and develop your colleagues where you have insights Grow a healthy,...
Safaricom is the leading provider of converged communication solutions in Kenya. In addition to providing a broad range of first-class products and services for Telephony, Broadband Internet and Financial services, Safaricom seeks to uplift the welfare of Kenyans through value-added services and support for community projects. JOB DESCRIPTION Reporting to the Billing Engineering Tech Lead,the pos...
Job Summary The IS team at Canonical supports and maintains all of Canonical s IT production services. The team is in charge of running services used by over 60 million Ubuntu users. As an Senior SRE & Gitops engineer you ll be in a unique position to drive operations automation to the next level, both in our own private clouds as well as in the public clouds. We do this by utilizing the best of ...
Safaricom is the leading provider of converged communication solutions in Kenya. In addition to providing a broad range of first-class products and services for Telephony, Broadband Internet and Financial services, Safaricom seeks to uplift the welfare of Kenyans through value-added services and support for community projects. JOB DESCRIPTION Reporting to the DataOps Engineering Lead, the positio...
PURPOSE: Responsible for ensuring CIC Network (LAN & WAN) connectivity to all our Branches and Regional Offices and protecting the computer systems, networks, and data against security breaches, unauthorized access, and cyber threats. PRIMARY RESPONSIBILITIES: Design, implement, and manage network security infrastructure, including firewalls, VPNs (Virtual Private Networks), IDS/IPS (Intrusion De...
Safaricom is the leading provider of converged communication solutions in Kenya. In addition to providing a broad range of first-class products and services for Telephony, Broadband Internet and Financial services, Safaricom seeks to uplift the welfare of Kenyans through value-added services and support for community projects. SUMMARY Reporting to the Engineering Lead Service Availability, the po...
Engineering Jobs in Kenya The Role Specifically, the successful jobholder will be required to: Desired Skills and Experience Read>>>5 Things Nobody Will Ever Tell You About Career Growth How To Apply If you are confident that you fit the role and person profile and you are keen to add value to your career, please forward...
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