service support engineer

Job Purpose/Summary:Reporting to the Technical Support Team Leader, the job holder is responsible for call technical support and troubleshooting guidance pertaining to Wide Area Network (WAN), Local Area Network (LAN), Internet, data, voice, mail and managed LAN services queries from customers satisfactorily within the defined scope and laid down standards processes & procedures within the Helpde...

Run the production environment by monitoring availability and taking a holistic view of system health.Implement SRE frameworks and practices within the organization using the systems operations tool chain.Strong familiarity with web servers and load balancing technologies.Operational Excellence ensure systems availability, performance, efficiency, change management, monitoring, emergency response...

The Davis & Shirtliff Group is the leading supplier of water and energy solutions in the region. The group is Kenyan based and operates through a network of Kenyan branches as well as regional subsidiaries in Uganda, Tanzania, Zambia, Rwanda, South Sudan, DRC and Zimbabwe. The company has a total complement of over 800 highly trained and professional staff spread across the region and seeks to fi...

Engineering jobs. STRABAG Kenya is a subsidiary of STRABAG SE, a leading European-based technology group for construction services. STRABAG Group with its 79,000 employees worldwide and over 11,000 projects annually is the ideal employer for people who want to work for progress rather than waiting for it. For those who relish new challenges every day, have creative ideas to offer, who think ahead...

Our interventions seek to cover the multiple aspects of humanitarian and development through a contextualized multidisciplinary approach. Adopting a community-based approach, PACIDA works towards ensuring that the poorest and most vulnerable communities have access to the fundamental rights of life, including but not limited to Water, Sanitation and Hygiene (WASH), Sustainable Livelihoods, Peace ...

Proactively building and implementing monitoring services, including end to end monitoring, scripting and automation, modern tooling and maintenance software. Use of AI and Machine learning to perform log analysis and create predictive models that will assist in identifying potential failures. Developing and executing automation scripts and maintenance jobs. Developing automation around monitorin...

JOB DESCRIPTION Reporting to the Engineering Lead Service Availability, the position holder will be tasked with monitoring & Observability and improving the operational aspects of all systems in scope within DIT. Drive automation and Dev-ops across the different domains. Foster service monitoring through proactive initiatives like AIOPs, machine learning among other available channels. RESPONSIBI...

HR, Payroll & Consulting Solutions People are at the heart of every successful organization. Investing in human capital is one of the smartest moves a business leader can make. But without the right systems to manage and measure your performance, this investment will never truly deliver. Summary Our interventions seek to cover the multiple aspects of humanitarian and development through a context...

JOB DESCRIPTIONReporting to the Engineering Lead Service Availability, the position holder will be tasked with monitoring & Observability and improving the operational aspects of all systems in scope within DIT. Drive automation and Dev-ops across the different domains. Foster service monitoring through proactive initiatives like AIOPs, machine learning among other available channels. RESPONSIBIL...

Safaricom is the leading provider of converged communication solutions in Kenya. In addition to providing a broad range of first-class products and services for Telephony, Broadband Internet and Financial services, Safaricom seeks to uplift the welfare of Kenyans through value-added services and support for community projects. SUMMARY Reporting to the Engineering Lead Service Availability, the po...

Key ResponsibilitiesClient Engagement: Advise Regional/Country Office Management in all real estate, property administrative, project management and facilities/property management related endeavors. Real Estate Strategy: Supervise the implementation of global real estate, facilities management, workplace environment planning, procurement standards, policies, and processes. Portfolio Management: L...

Engineering jobs. ENGIE is a leading world group that provides low-carbon energy. Our group is a global reference in low-carbon energy and services. Job Purpose/Mission This position will be part of the Global Data team. This is an incredible opportunity to join a high-performing team that is passionate about pioneering expanded financial services to off-grid customers at the base of the pyramid....

The Davis & Shirtliff Group is the leading supplier of water related equipment in the East African region. Founded in 1946, business activities are focused on six principal product sectors Water Pumps, Boreholes, Swimming Pools, Water Treatment, Generators and Solar Equipment Summary The Davis & Shirtliff Group is the leading supplier of water and energy solutions in the region. The group is Keny...

Key Responsibilities Client Engagement: Advise Regional/Country Office Management in all real estate, property administrative, project management and facilities/property management related endeavors. Real Estate Strategy: Supervise the implementation of global real estate, facilities management, workplace environment planning, procurement standards, policies, and processes. Portfolio Management: ...

What is the opportunity?The Regional Engineer is responsible primarily for applying sound engineering principles and excellent written and verbal communication skills to a variety of WASH projects in East Africa. This full-time position is based in Nairobi, Kenya, and reports to the Director of Engineering and Design Support in Charleston, SC, USA, and is part of both the Charleston-based Enginee...

Position Responsibilities and Functions:- Provide first/second level contact and problem resolution for customer issues. Work with Third Party Vendors to remediate complex AV issues as needed. Provide timely communication on issue status and resolution. Maintain ticket updates for all reported incidents. Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microso...

The Support Engineer typically interacts with customer technical staff, operation managers, service engineers and other groups within the Service Delivery organization. You may also interact with groups in sales, R&D, 3rd party suppliers and local authorities.As there are no distinct borders between the areas, you will need to be flexible and master more than one area. You are encouraged to trave...

Role OverviewDeimos is seeking a Senior Java Engineer to join our team, focusing on a client's account in the fintech sector. In this key role, you will develop and implement high-quality software solutions aimed at addressing significant issues impacting business and individuals across the continent.You will collaborate closely with cross-functional teams to enhance the client's technology stack...

Role Overview Deimos is seeking a Senior Java Engineer to join our team, focusing on a client's account in the fintech sector. In this key role, you will develop and implement high-quality software solutions aimed at addressing significant issues impacting business and individuals across the continent. You will collaborate closely with cross-functional teams to enhance the client's technology sta...

The World Bank Group (WBG) is a family of five international organizations that make leveraged loans to developing countries. It is the largest and most famous development bank in the world and is an observer at the United Nations Development Group. Key Responsibilities Client Engagement: Advise Regional/Country Office Management in all real estate, property administrative, project management and...

Reporting to the Engineering Lead Service Availability, the position holder will be tasked with monitoring & Observability and improving the operational aspects of all systems in scope within DIT. Drive automation and Dev-ops across the different domains. Foster service monitoring through proactive initiatives like AIOPs, machine learning among other available channels. Responsibilities Proactive...

Job Description:IEK is seeking an ICT Officer to support the secretariat in providing first-class application support and services to users, ensuring a properly secured and managed system environment. The ICT Officer will assist in technical support, system maintenance, and ensuring the smooth functioning of ICT systems.Responsibilities:Assist in the implementation of the Membership Information M...

Job Description IEK is seeking an ICT Officer to support the secretariat in providing first-class application support and services to users, ensuring a properly secured and managed system environment. The ICT Officer will assist in technical support, system maintenance, and ensuring the smooth functioning of ICT systems. Responsibilities: Assist in the implementation of the Membership Information...

Ericsson is a world-leading provider of telecommunications equipment & services to mobile & fixed network operators. Summary The Support Engineer typically interacts with customer technical staff, operation managers, service engineers and other groups within the Service Delivery organization. You may also interact with groups in sales, R&D, 3rd party suppliers and local authorities. As there are ...