What we are looking for This role will be responsible for providing technology support to our clients. The Customer Success Engineer deeply understands our technology and effectively guides customers through the onboarding journey to ensure an amazing and seamless experience. In addition, this role supports the wider engineering team in technological growth and advancements here. What does the jo...
We are seeking an experienced, to support the technical evaluation and/or bid process, customer solutions design and to work directly with customers, sales, technical teams, service delivery, and product development teams to help ensure the successful incubation, adoption, and enablement of solutions to our customers.PRE-SALES ENGINEER JOB RESPONSIBILITIESDesign and implement customers' Communica...
Reporting Line: TAC ManagerJob ObjectiveProvide 2nd level technical support, resolve escalated incidents and assigned problems, coach the first level NOC team and manage the WIOCC network. To be acknowledged as the technical expert within the company.Key Duties & Responsibilities:24/7 2nd Level TAC technical interface, escalation / on-callProblem resolution, direct NOC & Field SupportMentorship &...
Jamii Telecommunications Limited (JTL) is a privately owned Kenyan telecommunication service provider offering broadband and mobile services under the FAIBA brand. SUMMARY We are seeking an experienced, to support the technical evaluation and/or bid process, customer solutions design and to work directly with customers, sales, technical teams, service delivery, and product development teams to he...
Firmly established as Africa s carriers carrier, award-winning capacity wholesaler WIOCC provides international and African telcos and ISPs with unrivalled high-speed, resilient and diverse capacity into, within and out of Africa. Reporting Line: TAC Manager Job Objective Provide 2nd level technical support, resolve escalated incidents and assigned problems, coach the first level NOC team and man...
ResponsibilitiesDesign, implement, and support Cloud Solutions, including Google Workspace and GCP services, to meet the unique needs and objectives of our clients. Lead a team of Cloud Support Associates, providing technical guidance, mentorship, and support to ensure the delivery of high-quality service and support to our customers. Collaborate with cross-functional teams, including sales, engi...
Workforce Africa is a HR solutions provider dedicated in the provision of Human Resource Management services across Africa. Our MISSION is to deliver Business Growth by leveraging on Talent. Responsibilities Design, implement, and support Cloud Solutions, including Google Workspace and GCP services, to meet the unique needs and objectives of our clients. Lead a team of Cloud Support Associates, p...
About this opportunityWe are now looking for a Billing Support Engineer that will provide technical service and support to our customers. In this role, you will fix & resolve problems to stabilize and optimize customer networks. You will configure and integrate different nodes and solutions in new and live customer networks.The Support Engineer typically interacts with customer technical staff, o...
How can you stand out:Good presentation, speaking, and negotiation skillsEnglish proficiencyIndependent and Self-MotivatedExcellent Customer Service SkillsBSc in Engineering, Computer Sciences, or equivalentWhy you should join us:Employees from more than 40 countries have chosen Radware as a place where they can belong.Radware has been recognized by Glassdoor and BDI as one of the World's Best Pl...
About SunCulture: Founded in 2012, SunCulture s Vision is to build a world where people take control of their environment in rewarding and sustainable ways. SunCulture does this by developing and commercialising life changing technology that solves the biggest daily challenges for the world s 570 million smallholder farming households. We are the largest distributor of solar water pumps / solar i...
About this opportunityWe are now looking for a Billing Support Engineer that will provide technical service and support to our customers. In this role, you will fix & resolve problems to stabilize and optimize customer networks. You will configure and integrate different nodes and solutions in new and live customer networks.The Support Engineer typically interacts with customer technical staff, o...
About the Job: Sama is actively seeking an experienced Implementation Engineer with a strong background in Python and a foundational understanding of AI. This role is designed to help our customers fully exploit our data annotation services. As an Implementation Engineer at Sama, you are a hands-on engineer who thrives on working directly with our Product and Global Service Delivery teams, as wel...
We are known for providing unique custom software solutions you cannot find easily on the market.ABNO Softwares International is firm based in Kenya; one stop shop for all custom software solutions, web design and ICT consultancy. We provide state-of-the-art solutions for institutions, organizations and corporations with exemplary support services. Summary Customer Experience is the core of what ...
Company DescriptionService Engineer- Fixed Term (Location: Nairobi)Functional Area: Home Comfort Department.Corporate success at Bosch is determined by innovation capability and an edge in know-how. Accept with us the challenge of new tasks by your willingness to permanently learn something new.Robert Bosch East Africa is a growing business in the Bosch Group located in Nairobi, Kenya. We operate...
Job Description:BasiGo is an early stage e-mobility start-up looking to create the future of clean, electric public transportation in Africa. Through our products, technology, and service model, BasiGo aims to revolutionize the experience for all public transport stakeholders: bus owners, drivers, and passengers. BasiGo has developed a suite of digital technologies which are central to our value ...
The Building & Infrastructure Business Manager position is a techno-commercial role which provides not only technical control leadership and supervision during projects implementation but also commercial leads generation.Reporting to the District Chief Executive- Eastern Africa, the B&I Business Manager will be responsible for the execution of projects in buildings and infrastructure sectors, fro...
BasiGo is an early stage e-mobility start-up looking to create the future of clean, electric public transportation in Africa. Through our products, technology, and service model, BasiGo aims to revolutionize the experience for all public transport stakeholders: bus owners, drivers, and passengers. BasiGo has developed a suite of digital technologies which are central to our value proposition, fro...
HR, Payroll & Consulting Solutions People are at the heart of every successful organization. Investing in human capital is one of the smartest moves a business leader can make. But without the right systems to manage and measure your performance, this investment will never truly deliver. Job Ref: EHC/006/2024 Summary The Building & Infrastructure Business Manager position is a techno-commercial r...
We are known for providing unique custom software solutions you cannot find easily on the market.ABNO Softwares International is firm based in Kenya; one stop shop for all custom software solutions, web design and ICT consultancy. About Job\ Customer Experience is the core of what we do, and this role will demonstrate a best-in-class customer experience with all ABNO Softwares International produ...
Oracle Corporation is an American multinational computer technology corporation, headquartered in Redwood City, California. Summary We are looking for a Functional Siebel engineer who will be responsible for Siebel Application Technical Lead will provide management oversight and hands-on expertise supporting Oracle Cloud implementation projects. The Technical Lead will work as part of a project t...
About this opportunity We are now looking for a Support Engineer that will provide technical service and support to our customers. In this role, candidate will trouble-shoot and resolve problems to stabilize and optimize customer networks. You'll configure and integrate different nodes and solutions in new and live customer networks. The Support Engineer typically interacts with customer technica...
At Living Goods we empower people to improve the health of their families, friends and communities. Living Goods supports networks of Avon-like health entrepreneurs who go door to door to teach families how to improve their health and wealth and sell life-changing products such as simple treatments for malaria and diarrhea, safe delivery kits, fortified foods, clean cook stoves, water filters, an...
Job Description Perform after-sales services to Industrial Boiler Business in Eastern African countries. Acts as salesman whilst visiting customers and sell service products like maintenance contracts and spares. Handle existing maintenance contracts. Supervision and commissioning of new boilers. Elaborate reports from each customer visit, with recommendations for spare parts and retrofits. Const...
Location: Nairobi, Kenya. Industry: Manufacturing Job Type: Full time Salary: Gross Salary: 35k-70k plus commission Key Responsibilities Establish, develop new and maintain business relationships with current and potential clients. Explore sales opportunities by researching and identifying potential customers, and providing technical information while building lasting relationships with customers...