service officer

Strategy:Contribute to the development and implementation of IT service desk strategies, goals, and objectives aligned with the organization's overall IT strategy.Continuously evaluate and improve IT service desk processes, workflows, and tools to enhance service delivery and efficiency.Operational:Manage and prioritize incoming service requests and incidents, ensuring timely resolution and appro...

VACANCY NO.: CDACC 1/04/2024 The Director, Technical Services shall be appointed on a contract of five (5) years renewable subject to performance. He/she will be answerable to the Chief Executive Officer for the overall management of the Curriculum Development, Assessment & Certification and Research, Advocacy and Material Development functions. Key Duties and Responsibilities: The duties and res...

Job Description IEK is seeking an ICT Officer to support the secretariat in providing first-class application support and services to users, ensuring a properly secured and managed system environment. The ICT Officer will assist in technical support, system maintenance, and ensuring the smooth functioning of ICT systems. Responsibilities: Assist in the implementation of the Membership Information...

Identify service providers through field visits, information from field teams, meetings, working groups, desk research, social media, and surveys.Create services destined for a map with pins and list of services.Collaborate with the Signpost Product manager, senior editorial officer and the Signpost service mapping working group to improve features and identify bugs/issues with the service mappin...

The Technical and Vocational Education and Training Curriculum Development, Assessment and Certification Council (TVET CDACC) is a body corporate established under the Technical and Vocational Education and Training (TVET) Act, No. 29 of 2013. VACANCY NO.: CDACC 1/04/2024 Summary The Director, Technical Services shall be appointed on a contract of five (5) years renewable subject to performance. ...

Real estate jobs Nairobi. Reporting to: Senior Field Officer,Gross Salary: Kshs 50,000, Our client is a well-established real estate company seeking to hire an experienced Rent Collection Executive who undertakes all residential and commercial property management activities in a given portfolio to maximize income on investments and ensure client (landlords/tenants) satisfaction. He/she performs o...

MCPB/04/2024/223Duties and Responsibilities:General administration in respect to the budget of the assigned County Department.Provision of strategic policy direction for the effective delivery of services by the department.Development and implementation of county strategic plans and sector development plans.Ensuring promotion and compliance with National Values and Principles of Governance as out...

We are looking for a high calibre, self-driven, trustworthy, and dedicated Procurement Clerks (I and II) with a commitment to excellence to enhance our Administration Department. Reporting to the Procurement Officer, the primary goal of this position is to ensure quality goods and services are sourced in a timely and cost-effective manner as per approved procedures and policies with a view to mee...

Machakos County, nicknamed Macha, was the first capital city of Kenya and is now an administrative county in Kenya. Machakos is made up of eight (8) constituencies including Machakos Town, Mavoko, Masinga, Yatta, Kangundo, Kathiani, Matungulu, and Mwala. Machakos Town is the administrative capital of the County MCPB/04/2024/223 Duties and Responsibilities: General administration in respect to the...

Reporting to : Project Manager.Location: Nairobi with frequent travel to Project sites. Job Purpose: The job holder will be responsible for supporting business growth strategy through implementation of projects value addition plans and strategies on a day-to-day basis. Key Responsibilities: Work closely with projects managers to assist in reports analysis and execution of projects work strategies...

PURPOSE: To generate revenues from intermediary and client accounts, including upselling and cross-selling. Develop and maintain long-term relationships with intermediaries by making sure they receive requested products and services in a timely fashion. PRIMARY RESPONSIBILITIES: Sourcing of business (new & renewal) and servicing intermediary accounts; Constantly updating intermediaries on new and...

Job OverviewIRC is seeking a Service Mapping Officer, based in Hagadera under the direct supervision of the Senior Editorial Officer and will support the Signpost teams in Hagadera, Nairobi, and Kakuma refugee camps on a roving basis. The Service Mapping Officer will ensure the service mapping on assistance and services provided by local, national, International National Organizations (INGOs) and...

Procurement jobs. Job Summary The Stores Officer will control the flow of stock through a warehouse, monitoring goods in and out, safely and efficiently moving and handling items and keeping stock records. Warehouse assistants are employed to make sure the process runs smoothly. However, the amount of duties and their character depend on the size and type of store. Duties and Responsibilities Rec...

Leads a team of Technicians and workshop Assistants within MSU Workshop.Supervise the trouble shooting and diagnostics procedure on vehicles and generators.Record observations and findings during diagnostics run and decide on the correct method of repair, as necessary.Ensure that warranties are properly followed up, monitored, and documented.Plan and organize Preventive Maintenance System (PMS) a...

Efficient and Effective Delivery in business unitUnderstanding the overall Bank Strategy and how Investor Services Operations fits into the Bank s strategy.Ensure that we meet clients requirements, as stipulated in their Service Level agreements , by maintaining flexibility where necessary, but also taking risks into consideration, at all times.Set clearly defined standards based on KRA s, in con...

PROGRAM MANAGEMENTLeading implementation of work plan in line with agreed approaches and milestones and specifically responsible for Livestock and crop interventions, including irrigation in resilient livelihood scope. Lead implementation of livestock, crops interventions including coordination with target communities and partners at the sub-office level.Directly oversee crop and fodder productio...

Sales and marketing jobs. Salary: Kshs 35-40K, Our client is a logistics solution provider which was founded in Kenya in 2012. They are looking to hire a Sales and Marketing Officer who will be tasked with ensuring effective formulation and implementation of sales and marketing strategies and efficient co-ordination of activities in the sales and marketing department. Responsibilities Identifies ...

Customer service jobs. Contact Centre is the Bank s point of contact for handling Inbound and Outbound Calls, Emails and Social Media engagements. The purpose of this role is to provide 24/7 Banking support to our customers on Voice, Email and Social Media with an objective of ensuring all Queries, Requests and Complaints are handled in a timely manner and in line with the I&M Service Standards r...

Summary of functions:Program Financial Budgeting, Monitoring, and ReportingFinance management and accountingSub-grants monitoring:Office administrationKey results expected:Program Financial Budgeting, Monitoring, and ReportingWorking closely with the Program team, monitor the finance-related aspects of the implementation of Program activities according to approved Program documents, ensuring that...

Ensure procurement best practices are followed using the detailed guidelines provided in AGRA s Procurement Policy and Procedures Manual. Coordinate procurements and ensure that the teams are adequately trained, vendors prequalified, and overall compliance with the procurement policy and procedures manual. Assist the Head of Procurement in ensuring that the annual procurement plan is followed, in...

Job Purpose: The job holder will be responsible for supporting business growth strategy through implementation of projects value addition plans and strategies on a day-to-day basis. Key Responsibilities: Work closely with projects managers to assist in reports analysis and execution of projects work strategies to completion. Support in doing proper project planning with clear budgets, timely proj...

Mercy Corps is a global humanitarian aid agency engaged in transitional environments that have experienced some sort of shock: natural disaster, economic collapse, or conflict. Program / Department Summary With funding from USAID s Bureau for Humanitarian Assistance (BHA), Mercy Corps Nawiri Program is leading a consortium of Kenyan and international partners on a 8 year journey to sustainably re...

Identify and research for fundraising and grants opportunities that match USIU-Africa s strategic intent.Communication and engagement of USIU-Africa s current partners and prospects, to facilitate solicitation for grants, donations, partnerships and sponsorship.Maintain active records for all existing funders and keep track of pledges and donations accurately.Prepare draft case statements for fun...

Job SummaryThe Stores Officer will control the flow of stock through a warehouse, monitoring goods in and out, safely and efficiently moving and handling items and keeping stock records. Warehouse assistants are employed to make sure the process runs smoothly. However, the amount of duties and their character depend on the size and type of store.Duties and ResponsibilitiesReceipt and confirmation...