service manager plus

JUMIA is an e-commerce startup with an aim to mimic Amazon s success by delivering a wide range of items, from toys to generators across the African continent. Shortly after the startup of the business in Nigeria, JUMIA launched warehouses in four other growing countries which include: Egypt, Morocco, Kenya and Cote d'Ivoire.About the role: As a Strategic vendor services associate at Jumia, you w...

JUMIA is an e-commerce startup with an aim to mimic Amazon s success by delivering a wide range of items, from toys to generators across the African continent. Shortly after the startup of the business in Nigeria, JUMIA launched warehouses in four other growing countries which include: Egypt, Morocco, Kenya and Cote d Ivoire. About the role: As a Strategic vendor services associate at Jumia, you ...

1. Guest Services Management: Ensure high standards of customer service are maintained at all times, greeting guests warmly, addressing their inquiries, and resolving any issues or complaints promptly and effectively. Monitor guest feedback and satisfaction scores, implementing measures to improve service quality and exceed guest expectations. Train and coach front desk staff on guest service sta...

SokoFresh is a leading player in the agriculture and renewable energy in East Africa. We are lookingto unlock the benefits of cold storage at first mile through a bundled offering of cold storage andmarket linkage. We are committed to revolutionizing the agriculture sector through innovativesolutions, sustainable practices, and a deep understanding of the International, regional, and localmarkets...

Gap Recruitment Services Limited is a leading recruitment firm in Kenya where International and local companies find just the right fit talent. Job Purpose: The purpose of this role is to oversee and ensure smooth running of the HR department as well as design, develop and implement polices that drive the company culture. Reporting to the CEO and working closely with head of departments, the Peop...

About the Role: As the Group Senior Manager, you will orchestrate inbound logistics, establish and enforce global inventory standards, and optimize warehouse operations for efficiency and cost-effectiveness across multiple markets. You'll be the key liaison with government regulators and stakeholders to ensure compliance with customs and trade regulations. Key Responsibilities: Strategic Inbound ...

Family Bank (formely Family Finance Building Society) was registered as a Building Society in October 1984 in Kenya, under the Building Societies Act and commenced operations in the early 1985. Family Bank converted into a fully fledged bank in May 2007 and the main driver for our conversion was the need to offer a wider range of products and services to our customers.Job Purpose: To formulate an...

Job Purpose: To formulate and implement strategic initiatives to drive new business growth and increase market share. Monitor branch performance, manage portfolio risks, and ensure compliance with bank policies. Collaborate with various business functions to maximize cross-selling opportunities and enhance customer loyalty. Provide leadership, guidance, and training to build a high-performing tea...

Your mission at Sistema.bio: The Customer Success Manager will ensure the successful adoption, use, and satisfaction of Sistema.bio s products and services among our customers. She or he will be responsible for our compliance with our SLA agreement and the development and implementation of customer care systems, reporting structures, processes, and trainings. The CSM will support our local teams ...

About the Role:The Regional Sales Manager for East Africa drives business growth through the expansion of relationships with key customers to deliver the sales strategy and objectives across various End User Markets (EUM). Using a depth of technical experience and commercial acumen, the role will be hands on, helping to develop insightful customized solutions, whilst achieving sales quota and ass...

Your mission at Sistema.bio: The Customer Success Manager will ensure the successful adoption, use, and satisfaction of Sistema.bio's products and services among our customers. She or he will be responsible for our compliance with our SLA agreement and the development and implementation of customer care systems, reporting structures, processes, and trainings. The CSM will support our local teams ...

Sistema Biobolsa is a system that transforms the manure of animals into biogas and a potent, natural fertilizer. By inputting the manure in the system on a daily basis, you will be able to develop and grow your activities on the farm, improve your energy security, and protect the environment. Transforming your animals manure into resource will provide you with a better quality of life! Your missi...

M-KOPA s mission is to make high quality energy affordable to everyone. OUR GROWTH SO FAR... M-KOPA has connected more than 400,000 homes in Kenya,Tanzania and Uganda to solar power with over 550 new homes being added every day. About the Role: As the Group Senior Manager, you will orchestrate inbound logistics, establish and enforce global inventory standards, and optimize warehouse operations f...

Duties and ResponsibilitiesOversee the dining area, and supervise food and beverage service staff per operating policies that he or she may help establish.Creates a positive team atmosphere among team members Maintains records of staff periodic manner and operating costs.Provides feedback and coaching to the team regularly.Understand building capability through Cross-trainingTreats all team membe...

Our client is a startup engineering firm putting good housing within reach. They seek to hire a Construction Manager who will provide leadership for all construction activities and the related logistics, staffing, purchasing, etc. This position will provide expertise in incorporating the ICF blocks into construction methods, compliance with Codes and will be the primary point of contact for desig...

JOB TITLE RESTAURANT MANAGER NATURE OF JOB FULL TIME INDUSTRY HOSPITALITY SALARY KSH 50,000 JOB LOCATIONS NGARA Duties and Responsibilities Oversee the dining area, and supervise food and beverage service staff per operating policies that he or she may help establish. Creates a positive team atmosphere among team members Maintains records of staff periodic manner and operating costs. Provides fee...

Reporting to the Manager IT Networks the position holder will Provide technical expertise, design and support to Safaricom in the field of Call Center, local and wide area network administration. Responsibilities Advises on the communications requirements of installed and planned networked information systems. Carries out surveys to establish network connection requirements. Maintain system stand...

Job Description: CBRE is seeking a highly organized and detail-oriented Contract Manager to join our team. The Contract Manager will be responsible for overseeing the planning and delivery of all contracted work on site, ensuring compliance with contractual agreements and fostering effective communication flow between all staff members. Additionally, the Contract Manager will manage all people HR...

The Procurement Manager will manage AATF's supply chain for goods and services. The Procurement Manager's duty is to discover the best ways to manage cost effectiveness, so that the foundation can invest in growth and people. This position will have primary responsibility in the oversight of the subsidiaries and partners' procurement function across AATF's countries of operation in the African Co...

About TalaTala is a global technology company building the world's most accessible financial services. With more than $350 million raised from visionary investors, we are serving millions of customers around the world who have been overlooked by traditional financial institutions and our plan is to serve millions more, and have been named by theFortuneImpact 20 list,CNBC's Disruptor 50, andForbes...

We believe EVERYONE in the world deserves access to the internet and affordable communications. Communications have an incredibly positive impact on improving the lives of individuals and accelerating the economic and social growth of developing countries; yet 4.4 billion people around the world are still unconnected and many more are poorly serviced. At poa! we believe everyone deserves access t...

About the jobThe Senior Associate People Data Management will be responsible for developing and maintaining best practices in RA's HRIS to allow for efficient workflows and the best employee and manager self-service. This individual is required to be able to build people dashboards and reports in HRIS and has strong analytical and Excel skills. The new colleague needs to have strong interpersonal...

Job Description:CBRE is seeking a highly organized and detail-oriented Contract Manager to join our team. The Contract Manager will be responsible for overseeing the planning and delivery of all contracted work on site, ensuring compliance with contractual agreements and fostering effective communication flow between all staff members. Additionally, the Contract Manager will manage all people HR ...

Job Description: CBRE is seeking a highly skilled and motivated Data Centre Operations Manager to join our dynamic team. The Data Centre Operations Manager will be responsible for overseeing the planning and delivery of all repairs, installation, and modification services within our data centre facilities. This role requires strong leadership, technical expertise, and the ability to effectively m...