service delivery project manager

Amazon Web Services is the market leader and technology forerunner in the Cloud business. As a member of the AWS Support team you will be at the forefront of this transformational technology, assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their mission-critical applications. As a Cloud Support Engineer, you will act a...

Stakeholder engagementInternal: Client Success, Support Services Function, GDC Service Operations, Client Managers, Project Management, Service Operations Manager, Technical Services Business Units Managers, Finance and GBS Function. External: Clients, suppliers and/ or vendors.Relationship ManagementIdentifies the communications needs of each stakeholder group in conjunction with business owners...

Job SummaryThe role holder is responsible for managing and building brand visibility, managing public relations within the company, building and sustaining the company's reputation for quality, reliability, and customersatisfaction.Main ResponsibilitiesDefine the customer, identify, map and train on the customer journey to improve the customer experienceContinually review and recommend business p...

Key Roles and Responsibilities: Stakeholder engagement Internal: Client Success, Support Services Function, GDC Service Operations, Client Managers, Project Management, Service Operations Manager, Technical Services Business Units Managers, Finance and GBS Function. External: Clients, suppliers and/ or vendors. Relationship Management Identifies the communications needs of each stakeholder group ...

To provide unmatched Financial Solutions that delight our customers. We are committed to empowering our employees whilst embracing innovation & emerging technologies in order to maximize stakeholders value. The Kenyan Alliance Insurance Company Limited is dedicated to become one of the leading regional insurance provider of all General Insurance and life Insurance coupled with the highest degrees...

Job Description Key Roles and Responsibilities: Stakeholder engagement Internal: Client Success, Support Services Function, GDC Service Operations, Client Managers, Project Management, Service Operations Manager, Technical Services Business Units Managers, Finance and GBS Function. External: Clients, suppliers and/ or vendors. Relationship Management Identifies the communications needs of each st...

Key Roles and Responsibilities:Stakeholder engagementInternal: Client Success, Support Services Function, GDC Service Operations, Client Managers, Project Management, Service Operations Manager, Technical Services Business Units Managers, Finance and GBS Function.External: Clients, suppliers and/ or vendors.Relationship ManagementIdentifies the communications needs of each stakeholder group in co...

KPMG is a professional service company, being one of the Big Four auditors, along with Deloitte, EY and PwC. Seated in Amsterdam, the Netherlands, KPMG employs 174,000 people and has three lines of services: audit, tax, and advisory.Position Summary We are currently looking for a Development Finance Manager to join our Deal & Strategy Advisory Services team. This is a full-time role, and the succ...

Job Purpose You will Lead and manage large-scale, high-impact projects across diverse banking domains, including (e.g., technology integrations, regulatory compliance initiatives, product launches). In this role, you will be responsible for gathering resources, generating schedules, establishing teams to fulfil initiatives; you will interface with project members, vendors, managers, executives, a...

Main Duties:Ensure service availability on CBS and all integrating systems such as alternate channels.Undertake the administration and maintenance of CBS and integrated channels.Ensure accuracy, accountability, and delivery of all CBS changes, updates, upgrades, and patches.Offer technical assistance and guidance in projects, upgrades, customizations, and digital business initiatives.Oversee the ...

Our history dates back to 1986 when we were incorporated under the brand name, Credit Kenya Limited and commenced operations the same year as a financial institution. Later in 1995, we upgraded to a fully-fledged commercial bank and changed our brand name to Credit Bank Limited (CBL). The Bank currently has sixteen branches dotted across the country Main Duties: Ensure service availability on CBS...

Job Purpose You will Lead and manage large-scale, high-impact projects across diverse banking domains, including (e.g., technology integrations, regulatory compliance initiatives, product launches). In this role, you will be responsible for gathering resources, generating schedules, establishing teams to fulfil initiatives; you will interface with project members, vendors, managers, executives, a...

Job PurposeYou will Lead and manage large-scale, high-impact projects across diverse banking domains, including (e.g., technology integrations, regulatory compliance initiatives, product launches).In this role, you will be responsible for gathering resources, generating schedules, establishing teams to fulfil initiatives; you will interface with project members, vendors, managers, executives, and...

Our history dates back to 1986 when we were incorporated under the brand name, Credit Kenya Limited and commenced operations the same year as a financial institution. Later in 1995, we upgraded to a fully-fledged commercial bank and changed our brand name to Credit Bank Limited (CBL). The Bank currently has sixteen branches dotted across the country. In Nairobi, we have five branches in City Cent...

Job Purpose:To formulate and implement strategic initiatives to drive new business growth and increase market share. Monitor branch performance, manage portfolio risks, and ensure compliance with bank policies. Collaborate with various business functions to maximize cross-selling opportunities and enhance customer loyalty. Provide leadership, guidance, and training to build a high-performing team...

Job Purpose: To formulate and implement strategic initiatives to drive new business growth and increase market share. Monitor branch performance, manage portfolio risks, and ensure compliance with bank policies. Collaborate with various business functions to maximize cross-selling opportunities and enhance customer loyalty. Provide leadership, guidance, and training to build a high-performing tea...

Family Bank (formely Family Finance Building Society) was registered as a Building Society in October 1984 in Kenya, under the Building Societies Act and commenced operations in the early 1985. Family Bank converted into a fully fledged bank in May 2007 and the main driver for our conversion was the need to offer a wider range of products and services to our customers.Job Purpose: To formulate an...

Job PurposeYou will Lead and manage large-scale, high-impact projects across diverse banking domains, including (e.g., technology integrations, regulatory compliance initiatives, product launches).In this role, you will be responsible for gathering resources, generating schedules, establishing teams to fulfil initiatives; you will interface with project members, vendors, managers, executives, and...

Equity Bank Limited (The Bank ) is incorporated, registered under the Kenyan Companies Act Cap 486 and domiciled in Kenya. The address of the Bank s registered office is 9th Floor, Equity Centre, P.O. Box 75104 00200 Nairobi Job Purpose You will Lead and manage large-scale, high-impact projects across diverse banking domains, including (e.g., technology integrations, regulatory compliance initiat...

Job Purpose The Process Analyst is responsible for leading Process Reengineering initiatives across the Group. Specialized in analysis of business processes and workflows. The role works with business and projects to identify areas where complex business processes and performance can be developed or improved. It leverages BPM and Lean Six Sigma techniques, concepts, and tools to proactively assis...

Glovo is a Spanish start-up founded in Barcelona in 2015. It is an on-demand courier service that purchases, picks up, and delivers products ordered through its mobile app. 1 It aspires to be a multi-category lifestyle app with food delivery being the most popular offering YOUR MISSION We are looking for a Manager to lead the Customer Service operations in SSA Sub-Saharan Africa. Glovo Customer S...

Accountable for the delivery, to agreed SLA/KPIs, of the end-to-end service to a subset of Vodafone MarketsBuild and maintain the local market operational relationships. Build and maintain 3rd Party supplier Operational relationships.Internal Operations Liaison within Vodafone Group Technology Drive the Continuous Service Improvement (CSI) opportunities and follow up on the corrective actions.Dev...

Equity Bank Limited (The Bank ) is incorporated, registered under the Kenyan Companies Act Cap 486 and domiciled in Kenya. The address of the Bank s registered office is 9th Floor, Equity Centre, P.O. Box 75104 00200 Nairobi. Job Purpose You will Lead and manage large-scale, high-impact projects across diverse banking domains, including (e.g., technology integrations, regulatory compliance initia...

Effective Project Design, Planning and ImplementationFacilitate adoption of best practice/approaches/models in the course of the implementation of the Agriculture & Food Security (AFS) and ED components of the The Kenya BIG DREAM projectEnsure that business processes, standards and guidelines related to AFS & ED initiatives are effectively applied in project implementation and monitoringParticipa...