Purpose for the Job The CX Manager is a customer-facing role focused on operational excellence that aligns to our Service promise and ultimately translates into an exceptional customer experience. The purpose of the role is to deliver a superior customer experience by driving operational excellence that aims at customer value, satisfaction, loyalty and, ultimately Retention. The successful candid...
Minet is a trusted pan-African advisor that meets the uncertainties of tomorrow by delivering risk and human capital solutions today. As the largest Aon Global Network Correspondent, Minet has access to a network of over 50,000 colleagues in 120 countries as well as proprietary data, research and analytics which enable us to manage and secure the risks of tomorrow and provide clients with an unri...
As the oldest and largest dairy processor in East and Central Africa, New KCC 's core business has been the procurement of high quality raw milk which is then processed, packaged and marketed as milk and milk products. From farm to glass, New KCC s is proud of its range of quality dairy products, which include fresh milk, butter, cheese, flavoured & unflavoured long life milk, fermented milk and ...
Job Purpose The role holder will be responsible for delivering seamless world class customer experience across all customer touch points with utmost level of consistency & professionalism. Key Responsibilities Customer Experience Available and able to respond in a prompt, timely, friendly, supportive and helpful manner to all customers who walk into the branch and project a professional, warm and...
SBM Bank Kenya is a leading and trusted financial institution with an international footprint, headquartered in Mauritius and positioned to offer an unprecedented banking experience in Kenya to niche Retail, SME and corporate clients Job Purpose The role holder will be responsible for delivering seamless world class customer experience across all customer touch points with utmost level of consist...
Job Descriptions, process flows and Risk Framework.Keep abreast of best practices (locally and internationally) and make appropriate recommendations within the production areaCollaborates with other areas to ensure that best practices and a standard approach is followed.Getting the basics right always.Providing timely response to all the queries received in order to help meet client expectations....
About RoleThe Management Accountant for Twiga Foods is responsible for the record-to-report process within the accounting function and related control activities for this process, with the aim of reporting on the company's internal financial performance and profitability reporting on a weekly, monthly & annual basis.The key responsibility of the Management Accountant therefore is to provide assur...
Job DescriptionJob PurposeProvide operational support to the Team Leader, Asset Management Operations, Specialised Units by taking responsibility of execution of transactions in Asset Management in Kenya while ensuring: -Accurate and efficient Service.Accurate processingNil LossesKey ResponsibilitiesEfficient and Effective Delivery in business unitUnderstanding the overall Bank Strategy and how A...
JOB PURPOSEThe role holder is responsible for revenue assurance by providing financial & administrative support on receivables through ensuring that company receives payments and where receivables are collected, proper monthly reconciliation and quarterly signoffs. This need to be supported by proper records and resolve discrepancies according to established policies and procedures in an efficien...
Main Purpose of the roleTo generate sales within the assigned geographical area in order to achieve the revenue targets for Ishida Europe products and services.Primary Responsibilities Plan and execute visits within the assigned territory to existing and potential customers within the food and non-food industries.Build and maintain professional relationships with current and potential customers i...
Job PurposeCoordinates and is accountable for implementation of conformity assessment systems based on approved specifications in inspection and certification of locally manufactured and imported products in specific sectors within the section including but not limited to: Mechanical, Civil, Building & Construction, Textile & Leather, Electrotechnical engineering; chemical, petrochemical, food an...
The Kenya Bureau of Standards (KEBS) has remained the premier government agency for the provision of Standards, Metrology and Conformity Assessment (SMCA) services since its inception in 1974. Job Purpose Coordinates and is accountable for implementation of conformity assessment systems based on approved specifications in inspection and certification of locally manufactured and imported products ...
We are seeking to recruit a self-driven and results-oriented individual for the above role.Job SummaryThe Administrator will offer general oversight of the facility to ensure that it is running profitably, through enhanced customer care, meeting standards, controlling fraud, prudent cost management, collection of revenue and management of employees. He/she will ensure the facility is operating in...
Job PurposeCoordinates monitoring and evaluation of the quality and compliance of locally manufactured and imported products in the assigned sectors including but not limited to: Mechanical, Civil, Building & Construction, Textile & Leather, Electrotechnical engineering; chemical, petrochemical, food and agriculture in the Kenyan market to ensure that the products comply with approved Kenya, Regi...
The Organization:Search for Common Ground (Search) is the world's largest dedicated peacebuilding organization, boasting a rich legacy since its inception in 1982. Operating across Asia, Africa, the Middle East, and the United States, Search employs diverse tools inspired by its Common Ground Approach to transform conflicts. Presently, Search is executing a visionary 10-year strategy to foster en...
Strategy development: Formulate and implement commercial strategies aligned with the organization's goals, balancing financial sustainability with social impact Oversight in the implementation of the business planBusiness development: Identify and pursue new business opportunities, partnerships, and markets to expand the enterprise's commercial footprint Conduct market surveys Develop and evaluat...
Job purposeTo oversee and drive the commercial aspects of the LVCT Group, ensuring sustainable growth and revenue generation while staying aligned with the organization's mission.Roles and responsibilities:Strategy development:Formulate and implement commercial strategies aligned with the organization's goals, balancing financial sustainability with social impactOversight in the implementation of...
LVCT Health is an indigenous Kenyan non-governmental and not-for-profit organization established in 2001. We are driving Kenya towards HIV prevention, with an ultimate goal of reducing HIV infections to zero. We offer integrated HIV services through development of models that are scaled up to the national models Job purpose To oversee and drive the commercial aspects of the LVCT Group, ensuring s...
Job DescriptionAccountable for the assurance of the independent verification of the Global Markets (GM) revenue numbers for Africa Regions through the performance of various functional and challenge processes, as well as the Income statement and BSS Substantiation.QualificationsMinimum QualificationsType of Qualification:Post Graduate DegreeField of Study:Finance and AccountingOther Minimum Quali...
Standard Bank Group is the largest African banking group by assets offering a full range of banking and related financial services. Africa is our home, we drive her growth Our vision is to be the leading financial services organisation in, for and across Africa, delivering exceptional client experiences and superior value. About Job Accountable for the assurance of the independent verification of...
Britam is a leading diversified financial services group, listed on the Nairobi Securities Exchange. The group has interests across the Eastern and Southern Africa region, with operations in Kenya, Uganda, Tanzania, Rwanda, South Sudan, Mozambique and Malawi. Strategic Purpose: This role will coordinate the management of risk management and compliance objectives across the region to help the busi...
Job DescriptionPullman & Mercure Nairobi Upperhill is seeking a dynamic and experienced Cluster Director of Sales and Marketing to lead our sales and marketing efforts. The ideal candidate will be a visionary leader who can create and execute innovative strategies to drive revenue, strengthen our brand presence, and maintain our reputation for excellence.If you are passionate about luxury hospita...
Summary of key functions:Implementation and administration of programme operational and financial strategies for IDE Programmes in ESA.Programme finance management, effective cost recovery and revenue management.Implementation of the resource mobilization strategy.Facilitation of knowledge building and sharing, guidance to all stakeholders on financial matters. coordination Audit and Assurance Ac...
Job Description Pullman & Mercure Nairobi Upperhill is seeking a dynamic and experienced Cluster Director of Sales and Marketing to lead our sales and marketing efforts. The ideal candidate will be a visionary leader who can create and execute innovative strategies to drive revenue, strengthen our brand presence, and maintain our reputation for excellence. If you are passionate about luxury hospi...
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