YOUR MISSION Impact Quality Coordinator contributes to the success of the organization as a whole through Profitability (Managing Costs) and CX (Customer Satisfaction) control. Processes Optimization: ensuring the effective execution and enhancement of the cost affecting processes. KPIs: CPO (Cost per Order), Compensation CPO, CR, Process Adherence, CRC (Contact Resolution Center Adherence), Agen...
If you're here, it's because you're looking for an exciting ride. A ride that will fuel up your ambitions to take on a new challenge and stretch yourself beyond your comfort zone. We'll deliver a non-vanilla culture built on talent, where we work to amplify the impact on millions of people, paving the way forward together. Not your usual app. We are the fastest-growing multi-category app connecti...
Monitoring standards of nursing care and other support services to ensure delivery of quality patient care Developing and implementing unit budget and ensuring operations are within the budget Addressing issues and concerns within the section to ensure both internal and external customer satisfaction Submitting monthly activity reports to the management Updating staff on health and safety require...
YOUR MISSION We are looking for a Manager to lead the Customer Service operations in SSA Sub-Saharan Africa. Glovo Customer Service helps Clients, Glovers and Partners through different channels (chat, email and phone) to solve their issues and to ensure they have an excellent experience with Glovo. THE JOURNEY Be responsible for the effective operation of Customer Service hubs providing service ...
Location: Kenya Our client, a premier safari company operating several Camps and Lodges across Kenya that offers immersive safari experiences and luxury accommodations is seeking to recruit a Camp Manager. JOB PURPOSE As a Camp Manager, your primary responsibility is to ensure guest satisfaction and oversee staff development within established Quality Standards. You will play a pivotal role in ma...
Duties and Responsibilities at this level entails:Interpreting laws, statutes and ensuring adherence to the Procurement and Disposal act, 2005.Ensuring compliance with the Public Procurement and Asset Disposal Act 2015 and government regulations related to supply chain management activities;Overseeing the development, implementation, and review of supply chain management policies, strategies, and...
YOUR MISSIONWe are looking for a Manager to lead the Customer Service operations in SSA Sub-Saharan Africa. Glovo Customer Service helps Clients, Glovers and Partners through different channels (chat, email and phone) to solve their issues and to ensure they have an excellent experience with Glovo.THE JOURNEYBe responsible for the effective operation of Customer Service hubs providing service to ...
In this pivotal role, you will be the architect of strategic direction and operational excellence in our warehouse and logistics operations. As the coordinator behind our inbound logistics, you will orchestrate seamless coordination with clearing agents, customs authorities, and government bodies to ensure the smooth flow of goods across borders. Your expertise will be instrumental in executing d...
In this pivotal role, you will be the architect of strategic direction and operational excellence in our warehouse and logistics operations. As the coordinator behind our inbound logistics, you will orchestrate seamless coordination with clearing agents, customs authorities, and government bodies to ensure the smooth flow of goods across borders. Your expertise will be instrumental in executing d...
\tDevelop and implement pricing strategies and policies in collaboration with senior management, considering market dynamics, competitive landscape, and customer demand. \tAnalyze pricing data and market trends to identify opportunities for pricing optimization, including adjusting pricing tiers, discounts, and promotions to maximize sales and profitability. \tCollaborate with sales and marketing...
Jubilee Insurance was established in August 1937, as the first locally incorporated Insurance Company based in Mombasa in 1937. Jubilee Insurance has spread its sphere of influence throughout the region to become the largest Composite insurer in East Africa, handling Life, Pensions, general and Medical insurance. Job Ref. No. JHL022 Role Purpose The role holder will be responsible for maintaining...
Jubilee Insurance was established in August 1937, as the first locally incorporated Insurance Company based in Mombasa in 1937. Jubilee Insurance has spread its sphere of influence throughout the region to become the largest Composite insurer in East Africa, handling Life, Pensions, general and Medical insurance.Job Ref. No. JHL022 Role Purpose The role holder will be responsible for maintaining ...
About The Role One Acre Fund has nearly 400 mid level managers who will develop into our future senior leaders. We believe the development of this cohort will determine our ability to reach our 2030 goals of serving 10 million farm families and creating a billion dollars of impact. You will lead the entire Learning and Development (L&D) team s portfolio of programs geared towards developing manag...
In this pivotal role, you will be the architect of strategic direction and operational excellence in our warehouse and logistics operations. As the coordinator behind our inbound logistics, you will orchestrate seamless coordination with clearing agents, customs authorities, and government bodies to ensure the smooth flow of goods across borders. Your expertise will be instrumental in executing d...
In this pivotal role, you will be the architect of strategic direction and operational excellence in our warehouse and logistics operations. As the coordinator behind our inbound logistics, you will orchestrate seamless coordination with clearing agents, customs authorities, and government bodies to ensure the smooth flow of goods across borders. Your expertise will be instrumental in executing d...
Location: Kenya Our client, a premier safari company operating several Camps and Lodges across Kenya that offers immersive safari experiences and luxury accommodations is seeking to recruit an Overall Camp Manager. JOB PURPOSE As the Overall Camp Manager, you will oversee and support multiple camp managers ensuring guest satisfaction and staff development in alignment with established quality sta...
1. Sales Efficiency:Maintain a month to month sales average of 50 sales per person per month by implementing daily routines focused on channel expansion, people productivity & sales growth activities - Monthly2. Performance Management: Manage the performance efforts for the territory sales teams through conducting daily shadowing programs, daily field accompaniments & coaching and steering daily ...
M-KOPA s mission is to make high quality energy affordable to everyone. OUR GROWTH SO FAR M-KOPA has connected more than 400,000 homes in Kenya,Tanzania and Uganda to solar power with over 550 new homes being added every day. About Job In this pivotal role, you will be the architect of strategic direction and operational excellence in our warehouse and logistics operations. As the coordinator beh...
Job Purpose The purpose of this position is to provide leadership within the Kenya/ Horn of Africa (HOA) program to design, secure and deliver high quality programs in line with the HOA strategic goals and objectives. The post holder supports the sustainability and growth of the HOA program by assisting the Kenya/ HOA Country Director and in-country team in developing and securing funding for new...
In this pivotal role, you will be the architect of strategic direction and operational excellence in our warehouse and logistics operations.As the coordinator behind our inbound logistics, you will orchestrate seamless coordination with clearing agents, customs authorities, and government bodies to ensure the smooth flow of goods across borders.Your expertise will be instrumental in executing dut...
Your leadership as Assistant Maintenance Manager will inspire your team at Fairmont The Norfolk to be brand ambassadors, provide leadership and strategic planning to all departments in support of our service culture, maximize operations and guest satisfaction. You will provide leadership and strategic planning to maintain the hotels facilities and equipment to ensure a safe and functional environ...
Job DescriptionAssistant Maintenance ManagerYour leadership as Assistant Maintenance Manager will inspire your team at Fairmont The Norfolk to be brand ambassadors, provide leadership and strategic planning to all departments in support of our service culture, maximize operations and guest satisfaction. You will provide leadership and strategic planning to maintain the hotels' facilities and equi...
TechnicalSupport the county level implementation of activities to support access to and utilization of quality sexual reproductive health services for adolescents, youth and women of reproductive age.Support COs to build network/connectivity with other SRHR support providing organisations/Govt for referal mechanism towards supporting BI programme participants to access those services if and while...
M-KOPA s mission is to make high quality energy affordable to everyone. OUR GROWTH SO FAR M-KOPA has connected more than 400,000 homes in Kenya,Tanzania and Uganda to solar power with over 550 new homes being added every day. Summary In this pivotal role, you will be the architect of strategic direction and operational excellence in our warehouse and logistics operations. As the coordinator behin...
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