If you're here, it's because you're looking for an exciting ride. A ride that will fuel up your ambitions to take on a new challenge and stretch yourself beyond your comfort zone. We'll deliver a non-vanilla culture built on talent, where we work to amplify the impact on millions of people, paving the way forward together. Not your usual app. We are the fastest-growing multi-category app connecti...
YOUR MISSION Impact Quality Coordinator contributes to the success of the organization as a whole through Profitability (Managing Costs) and CX (Customer Satisfaction) control. Processes Optimization: ensuring the effective execution and enhancement of the cost affecting processes. KPIs: CPO (Cost per Order), Compensation CPO, CR, Process Adherence, CRC (Contact Resolution Center Adherence), Agen...
Ensure that software products meet or exceed established quality standards and user expectations. Work closely with software developers, product managers, and other stakeholders to identify issues and opportunities for improvement, and implement effective testing and quality assurance practices to achieve optimal results.
In this role you will play a pivotal role in ensuring the highest standards of quality, safety, and compliance within our fish farm operations
Monitoring standards of nursing care and other support services to ensure delivery of quality patient care Developing and implementing unit budget and ensuring operations are within the budget Addressing issues and concerns within the section to ensure both internal and external customer satisfaction Submitting monthly activity reports to the management Updating staff on health and safety require...
Key duties and responsibilitiesEnsure effective operation of the Procurement Department including the supervision of all supply chain staffEnsure the timely procurement of quality goods and services and disposal of obsolete assets, unserviceable and surplus stores;Ensure proper inventory management including periodic stocktake exercises;Undertake contract negotiations and review & manage all cont...
Administrative Duties: Ensure the Medical centre operates and provides healthcare services within stipulated operating hours at all times. Staff Management: attendance to duty, absenteeism, leave, performance, staff discipline and adherence to company policies and procedures. Ensure that the service rendered far exceeds the patients expectations and meets the standards set by company in its opera...
Formulate, develop, maintain, and implement the Aircraft Operator Security Program (AOSP).Handle intelligence, investigations, and responses to security incidents.Conduct pre-employment security checks and vetting for new staff, along with mandatory background checks for existing personnel.Establish and maintain security training programs for aircraft searches and emergency situations, maintainin...
(JOB REF: SM-SSD-16-04-2024) Location: NBO BASED Duration: Renewable Contract Preamble Responsibilities: Formulate, develop, maintain, and implement the Aircraft Operator Security Program (AOSP). Handle intelligence, investigations, and responses to security incidents. Conduct pre-employment security checks and vetting for new staff, along with mandatory background checks for existing personnel. ...
Manage the Security Solutions Business Unit to deliver exceptional value to our client with a clear focus on service delivery and customer support.Lead in the development and controlling of budgets for security operations and monitor expensesDevelop organizational arrangements, systems and processes to enable the efficient and effective deployment of resources in line with business Quality Assura...
Job Summary To be responsible for overseeing the smooth day-to-day operations at the branch, ensuring quality operations related to sales, approval, disbursement and collection of loans Job Details Critical Deliverables /Core Accountabilities and Responsibilities Formulates and aligns the branch business strategy to the Country's strategic plan. Responsible and accountable for the day-to-day runn...
YOUR MISSION We are looking for a Manager to lead the Customer Service operations in SSA Sub-Saharan Africa. Glovo Customer Service helps Clients, Glovers and Partners through different channels (chat, email and phone) to solve their issues and to ensure they have an excellent experience with Glovo. THE JOURNEY Be responsible for the effective operation of Customer Service hubs providing service ...
Duties and Responsibilities Manage the Security Solutions Business Unit to deliver exceptional value to our client with a clear focus on service delivery and customer support. Lead in the development and controlling of budgets for security operations and monitor expenses Develop organizational arrangements, systems and processes to enable the efficient and effective deployment of resources in lin...
JOB PURPOSE STATEMENTTo effectively source and on board new Corporate, Commercial and higher tier SME Operating Lease customers. The position is accountable for ensuring that good quality operating lease prospects and pipeline are properly developed managed and effectively and efficiently transitioned to disbursements in a timely manner and within the Banks Risk Acceptance Criteria (RAC) while en...
Job Location : Eldoret , Kenya. Reports to: Hospital Administrator. Company Description Employd Staffing Solutions Ltd is a comprehensive Human Capital Consultancy firm based in Nairobi County, Kenya. We specialize in helping organizations with their HR activities, including recruitment, labor outsourcing, payroll management, and employee training. Our mission is to create productive and fruitful...
JOB PURPOSE STATEMENT To effectively source and on board new Corporate, Commercial and higher tier SME Operating Lease customers. The position is accountable for ensuring that good quality operating lease prospects and pipeline are properly developed managed and effectively and efficiently transitioned to disbursements in a timely manner and within the Banks Risk Acceptance Criteria (RAC) while e...
Supporting ALS s safe operations by promoting regulatory compliance and implementation of effective procedures Ensuring readiness and publishing of audit package and briefing to external and internal auditors. Responsible for managing and conducting audits, preparing audit checklists, issuing audit reports, follow up on corrective actions, response on Corrective Action Plans and ensure feedback t...
\tDevelop and implement pricing strategies and policies in collaboration with senior management, considering market dynamics, competitive landscape, and customer demand. \tAnalyze pricing data and market trends to identify opportunities for pricing optimization, including adjusting pricing tiers, discounts, and promotions to maximize sales and profitability. \tCollaborate with sales and marketing...
Key Purpose Statement To deliver Volume and Revenue growth in all channel, grow the customer base and Account management through the brilliant execution of the sales representatives. Key Duties & Responsibilities Maximizes allocation of resources in area Manages and measures sales targets daily and takes corrective action with team Coach and Lead the Account Development Team. Trade and Outlet Exe...
YOUR MISSIONWe are looking for a Manager to lead the Customer Service operations in SSA Sub-Saharan Africa. Glovo Customer Service helps Clients, Glovers and Partners through different channels (chat, email and phone) to solve their issues and to ensure they have an excellent experience with Glovo.THE JOURNEYBe responsible for the effective operation of Customer Service hubs providing service to ...
Global Quality Manager
Glovo is a Spanish start-up founded in Barcelona in 2015. It is an on-demand courier service that purchases, picks up, and delivers products ordered through its mobile app. 1 It aspires to be a multi-category lifestyle app with food delivery being the most popular offering YOUR MISSION We are looking for a Manager to lead the Customer Service operations in SSA Sub-Saharan Africa. Glovo Customer S...
Main DutiesMonitoring standards of nursing care and other support services to ensure delivery of quality patient careDeveloping and implementing unit budget and ensuring operations are within the budgetAddressing issues and concerns within the section to ensure both internal and external customer satisfactionSubmitting monthly activity reports to the managementUpdating staff on health and safety ...
Location: Kenya Our client, a premier safari company operating several Camps and Lodges across Kenya that offers immersive safari experiences and luxury accommodations is seeking to recruit a Camp Manager. JOB PURPOSE As a Camp Manager, your primary responsibility is to ensure guest satisfaction and oversee staff development within established Quality Standards. You will play a pivotal role in ma...
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