At Heritage where we provide short term insurance products, we pride ourselves on our history of claims payment. This was recently recognized when we won the award for Outstanding Insurance Underwriter in Claims Settlement as nominated by members of the Association of Insurance Brokers of Kenya. We are also rated AA- by Global Rating Company (GRC), for amongst other reasons, our high claims payin...
Business Management 40%Meet the minimum productivity requirements for calls, promise to pay (PTP) and kept promises (KPs) daily to ensure optimization of the collections function and achievement of the monthly targets for the collection agentUse the appropriate collection scripts and other tools available to verify client identity and negotiate with customers to obtain a promise to pay (PTP) or t...
Provide accurate information about products, services, and pricing to customers.Assist customers with order placement, tracking, and delivery status inquiries.Respond to customer inquiries through various channels, including phone, email, and live chat.Resolve customer complaints and issues in a professional and timely manner.Collaborate with other internal departments to address customer concern...
Liberty Life Assurance Kenya is a life insurance provider that has been providing relevant products to Kenyans for over 50 years. Our purpose at Liberty is to make a difference in people s lives by making financial freedom possible Summary We are a leading Insurance company affiliated to Liberty Group; a wealth management company represented in 18 African countries. We have a solid employee value...
Job SummaryWe are a leading Insurance company affiliated to Liberty Group; a wealth management company represented in 18 African countries. We have a solid employee value proposition in place, and we are proud to be among Kenya's top 10 employers. We use our knowledge and action to guide our customers on their journey to financial freedom. We believe in responding to the changing consumer and mar...
Job Description We are looking for passionate, dependable and dynamic promotions and activations person with a proven track record of success to work our B2B outlets in the country. Duties and Responsibilities: Present and sell company products to new potential and existing clients Prepare action plans and schedules to convert identified targets Aggressively and passionately work on their monthly...
Dusit International was founded in 1948 by Honorary Chairperson Thanpuying Chanut Piyaoui. Today the company is a leader in hotel management and education and comprises a unique international portfolio of distinctive hotels and resorts. Rooted in Thai culture and tradition, Dusit International creates a personalised welcome for all guests, fulfilling its brand promise of delivering an experience ...
Flexi Personnel Ltd is a HR Company that was founded in 2008. It is currently the fastest growing HR firm in Kenya offering a wide range of services including Headhunting and Executive selection, Outsourced Labor management, HR Outsourcing, Outsourced Payroll Management, HR consultancy, Psychometric Assessments and Expatriate Services and relocation support. What makes us a unique Recruitment and...
Country Director at Crown Agents Ltd
Carry out debt collections and consistently meet and maintain collections targets daily, including the targeted number of effective/quality calls captured well in CRM.
Call Center Agents at HCS Africa
Call Centre Agents at HCS Africa
Housing Finance Company of Kenya was incorporated as the premier mortgage Finance Institution in Kenya licensed under the Banking Act with the CDC and the GoK owning 60% and 40% respectively. Principle Accountabilities Selling Tills, Accounts, CTO, loans and deposits mobilization. Sales planning and tracking of daily sales activity and reporting to the Team Leader Payments. Mapping and scoping th...
Position:German Speaking Call Centre Agent Language Requirement: Level Proficiency B2 and above Location: Nairobi Can you speak, write, listen or read German? Are you fluent in German? We want you to be a part of our client's dynamic team! Why Join Us: Exciting Opportunities: Join a fast-growing company with room for advancement. Multicultural Environment: Work in an inclusive and diverse workpla...
Principal Programme Manager at Crown Agents Ltd
Department Targets; Achieve Monthly targets in the following KPIs Collections Targets Adherence to SoPs Other Responsibilities Include -Carry out debt collections and consistently meet and maintain collections targets daily, including the targeted number of effective/quality calls captured well in CRM. -Maintain a realistically low incidence rate of bad debt in with the monthly targets by ensurin...
Must have skillsTeam Work Time Management Good Communication SkillsStrong leadership skills Flexible Ability to work under pressureQualificationsValidBCEDriving License.2 years' experience driving in corporate setup.Sales/Marketing experience is an added advantage.Good command in spoken and written English and Kiswahili.Certificate of good conduct (Mandatory)Basic computer literacy.Job roleEstabl...
Position: German Speaking Call Centre Agent Language Requirement: Level Proficiency B2 and above Location: Nairobi Can you speak, write, listen or read German? Are you fluent in German? We want you to be a part of our client's dynamic team! Why Join Us: Exciting Opportunities: Join a fast-growing company with room for advancement.Multicultural Environment: Work in an inclusive and diverse workpla...
Legal Counsel at Crown Agents Ltd
Principle AccountabilitiesSelling Tills, Accounts, CTO, loans and deposits mobilization.Sales planning and tracking of daily sales activity and reporting to the Team Leader Payments.Mapping and scoping the business opportunity within the catchments area and its environs and liaising with the Sales Team Leader for sales activations.Making presentations to prospects i.e. individual, schemes, busine...