Implement the aftersales process & carbon support model in line with the laid down strategy. Provide aftersales & carbon training to call centre managers, aftersales & carbon support team, sales team, and field logistic team. Identify and vet service centre location, and define service level offering to ensure service accessibility, visibility and affordability for customers. Lead roll out of ser...
Purpose for the JobThe CX Manager is a customer-facing role focused on operational excellence that aligns to our Service promise and ultimately translates into an exceptional customer experience. The purpose of the role is to deliver a superior customer experience by driving operational excellence that aims at customer value, satisfaction, loyalty and, ultimately Retention. The successful candida...
Purpose for the Job The CX Manager is a customer-facing role focused on operational excellence that aligns to our Service promise and ultimately translates into an exceptional customer experience. The purpose of the role is to deliver a superior customer experience by driving operational excellence that aims at customer value, satisfaction, loyalty and, ultimately Retention. The successful candid...
About the role The job holder will implement a process that will identify and?develop the capability?of BURN service centres and partners who will then deliver exceptional Aftersales and Carbon?support?for BURN products. The job holder will develop an evaluation framework & work with regional Service Centers/Stock points /Customer experience managers to assess the effectiveness of the Aftersales ...
Minet is a trusted pan-African advisor that meets the uncertainties of tomorrow by delivering risk and human capital solutions today. As the largest Aon Global Network Correspondent, Minet has access to a network of over 50,000 colleagues in 120 countries as well as proprietary data, research and analytics which enable us to manage and secure the risks of tomorrow and provide clients with an unri...
JOB PURPOSEThe jobholder is responsible for managing client relationships to achieve the set sales targets and wallet share and ensure sustained business growth and profitability in the assigned customer segment. To sell, cross/upsell and deliver excellent sales and service of the bank's products and services whilst building long-term profitable customer relationships.KEY RESPONSIBILITIESBranch s...
About the role The job holder will implement a process that will identify and develop the capability of BURN service centres and partners who will then deliver exceptional Aftersales and Carbon support for BURN products. The job holder will develop an evaluation framework & work with regional Service Centers/Stock points /Customer experience managers to assess the effectiveness of the Aftersales ...
Level: Mid- Level Location: Outskirtsof Nairobi Industry: Manufacturing(FMCG) Nationality: Kenyan AgeGroup: 25 35 Years Qualification & Other Requirements Bachelor's Degree/ Diploma in Sales and Marketing. At least 3 - 5 years'experience Excellent Communication, organizational and Negotiationskills. Roles & Responsibilities Responsible for samplingactivities as per the company's plan. Responsible...
BURN designs, manufactures, and distributes aspirational fuel-efficient cooking products that save lives and forests in the developing world.BURN has revolutionized the global cookstove sector by proving the business case for selling a high quality, locally manufactured and unsubsidized cookstoves. About the role The job holder will implement a process that will identify and develop the capabilit...
At Sidian Bank, we recognize the significant accountability and inherent risks that an entrepreneur takes to make his ideas and dreams a reality. It is for this reason that our mission is to empower entrepreneurs to create wealth through provision of transformational financial solutions that meet entrepreneurs needs and facilitate growth through convenience and choice. JOB PURPOSE The jobholder i...
JOB PURPOSEThe jobholder will Coordinate with the Head Branches in implementing and carrying out bank policy and procedures with respect to overall operations of the branch. The role is responsible for business development within the branch market to meet or exceed business development goals; development, coaching and discipline of staff to assure appropriate proper branch sales and customer serv...
At Sidian Bank, we recognize the significant accountability and inherent risks that an entrepreneur takes to make his ideas and dreams a reality. It is for this reason that our mission is to empower entrepreneurs to create wealth through provision of transformational financial solutions that meet entrepreneurs needs and facilitate growth through convenience and choice. JOB PURPOSE The jobholder w...
At Sidian Bank, we recognize the significant accountability and inherent risks that an entrepreneur takes to make his ideas and dreams a reality. It is for this reason that our mission is to empower entrepreneurs to create wealth through provision of transformational financial solutions that meet entrepreneurs needs and facilitate growth through convenience and choice. JOB PURPOSE The jobholder w...
The OpportunityIn this exciting role as the Deployment Functional Specialist Project Management for programme Y.O.D.A you will be playing a pivotal role in providing functional support to the deploying countries as they successfully adopt the ERP (D365). You will be working closely with the global and regional hub functional teams to ensure business processes are understood, providing subject mat...
The OpportunityIn this exciting role as the Deployment Functional Specialist Finance for programme Y.O.D.A you will play a pivotal role in providing functional support to the deploying countries as they successfully adopt to the new business process D365 system. You will be working closely with the BRD (Business, Readiness and Deployment) team as well as the business process owner for Finance, in...
The OpportunityIn this exciting role as the Deployment Functional Specialist Project Management for programme Y.O.D.A you will be playing a pivotal role in providing functional support to the deploying countries as they successfully adopt the ERP (D365). You will be working closely with the global and regional hub functional teams to ensure business processes are understood, providing subject mat...
The OpportunityIn this exciting role as the Deployment Functional Specialist Fund Management for programme Y.O.D.A you will play a pivotal role in providing functional support to the deploying countries as they successfully adopt to the new business process D365 system. You will be working closely with the BRD (Business, Readiness and Deployment) team as well as the business process owner for Pro...
The OpportunityIn this exciting role as the Deployment Functional Specialist Finance for programme Y.O.D.A you will play a pivotal role in providing functional support to the deploying countries as they successfully adopt to the new business process D365 system. You will be working closely with the BRD (Business, Readiness and Deployment) team as well as the business process owner for Finance, in...
Main Duties & Responsibilities Strategy implementation Implement sector strategy in line with the overall Sector Strategy. Deliver on Annual Business Growth Targets: Revenue, Fees and Commissions, Profit Before Tax, Assets, Liabilities and Customer Numbers. Drive sustainable growth through understanding Faith Based Organizations needs and delivering innovative and customized financial solutions t...
Main Duties & Responsibilities Strategy implementation Implement sector strategy in line with the overall Sector Strategy. Deliver on Annual Business Growth Targets: Revenue, Fees and Commissions, Profit Before Tax, Assets, Liabilities and Customer Numbers. Drive sustainable growth through understanding Faith Based Organizations needs and delivering innovative and customized financial solutions t...
Job Description Main Duties & Responsibilities Strategy implementation Implement sector strategy in line with the overall Sector Strategy. Deliver on Annual Business Growth Targets: Revenue, Fees and Commissions, Profit Before Tax, Assets, Liabilities and Customer Numbers. Drive sustainable growth through understanding Faith Based Organizations needs and delivering innovative and customized finan...
Job Description Main Duties & Responsibilities Strategy implementation Implement sector strategy in line with the overall Sector Strategy. Deliver on Annual Business Growth Targets: Revenue, Fees and Commissions, Profit Before Tax, Assets, Liabilities and Customer Numbers. Drive sustainable growth through understanding Faith Based Organizations needs and delivering innovative and customized finan...
Strategy implementationImplement sector strategy in line with the overall Sector Strategy.Deliver on Annual Business Growth Targets: Revenue, Fees and Commissions, Profit Before Tax, Assets, Liabilities and Customer Numbers.Drive sustainable growth through understanding Faith Based Organizations needs and delivering innovative and customized financial solutions to meet identified customer needs. ...
AVSI Job Title: Program Manager Duty Station: Nairobi (Kenya) with several travels on the field Starting Date: 01.06.2024 Period: 12 Language: English Reporting to Directly report to the Program Coordinator (1st Supervisor) and to the Country Representative (2nd Supervisor). Functionally report to donor/thematic focal point/s for each specific sector (e.g. Clean cooking) and donor, i.d for this s...
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