process quality manager

Job Purpose:Reporting to the Group Business Process Innovation with the responsibility to oversee the implementation and roll-out of the Business Process Innovation Solutions across the Equity Group. The solutions include processes implemented via the Branch Service Hub, Process workflow solutions via Newgen and PowerApps. The main objective is to provide strategic guidance to the design, impleme...

Equity Bank Limited (The Bank ) is incorporated, registered under the Kenyan Companies Act Cap 486 and domiciled in Kenya. The address of the Bank s registered office is 9th Floor, Equity Centre, P.O. Box 75104 00200 Nairobi. Job Purpose: Reporting to the Group Business Process Innovation with the responsibility to oversee the implementation and roll-out of the Business Process Innovation Solutio...

Equity Bank Limited (The "Bank ) is incorporated, registered under the Kenyan Companies Act Cap 486 and domiciled in Kenya. The address of the Bank s registered office is 9th Floor, Equity Centre, P.O. Box 75104 - 00200 Nairobi. The Bank is licensed under the Kenya Banking Act (Chapter 488), and continues to offer retail banking, microfinance and related services. The Bank has subsidiaries in Ken...

Operating and Process ControlOperating the process area according to the work instructions and adhering to usage standards.Carrying out the required quality checks as described in the quality control and analysis work practice.Recording waste on the appropriate documentation or information systems, and reviewing waste trends to identify and resolving problems or opportunities timeously.Constantly...

Job Purpose The Process Analyst is responsible for leading Process Reengineering initiatives across the Group. Specialized in analysis of business processes and workflows. The role works with business and projects to identify areas where complex business processes and performance can be developed or improved. It leverages BPM and Lean Six Sigma techniques, concepts, and tools to proactively assis...

Key Purpose Statement The primary role of the process operator is the operations of the process area according to work instructions, execution of destructive or non-destructive quality checks, and carrying out of autonomous maintenance. The process operator has a primary focus on the quality control activities of the team. Key Duties & Responsibilities Operating and Process Control Operating the ...

Job Purpose The Process Analyst is responsible for leading Process Reengineering initiatives across the Group. Specialized in analysis of business processes and workflows. The role works with business and projects to identify areas where complex business processes and performance can be developed or improved. It leverages BPM and Lean Six Sigma techniques, concepts, and tools to proactively assis...

Support the QA lead in the onboarding of new staffSupport the QA lead in preparing training materialsStand in for QA lead in their absenceOwning the QA process to support the delivery of good customer experience and uphold brand valuesMonitor live calls using the dialer system to ensure collection best practices are upheldFormulate/seek updates on the standard QA form to meet changing negotiation...

Coca-Cola Beverages Africa is the largest African Coca-Cola bottler, accounting for 40% of all Coca-Cola volumes on the continent. CCBA is a market leader in the NARTD non-alcoholic ready to drink market in Africa. CCBA has an extensive footprint in Africa, employing approximately 14 000 employees in Africa, and approximately 7 000 employees in South Africa. The purpose of this role is to ensure ...

YOUR MISSION Impact Quality Coordinator contributes to the success of the organization as a whole through Profitability (Managing Costs) and CX (Customer Satisfaction) control. Processes Optimization: ensuring the effective execution and enhancement of the cost affecting processes. KPIs: CPO (Cost per Order), Compensation CPO, CR, Process Adherence, CRC (Contact Resolution Center Adherence), Agen...

Job PurposeThe Process Analyst is responsible for leading Process Reengineering initiatives across the Group.Specialized in analysis of business processes and workflows. The role works with business and projects to identify areas where complex business processes and performance can be developed or improved. It leverages BPM and Lean Six Sigma techniques, concepts, and tools to proactively assist ...

ResponsibilitiesSupport the QA lead in the onboarding of new staffSupport the QA lead in preparing training materialsStand in for QA lead in their absenceOwning the QA process to support the delivery of good customer experience and uphold brand valuesMonitor live calls using the dialer system to ensure collection best practices are upheldFormulate/seek updates on the standard QA form to meet chan...

Reeds Africa consult (RAC) offers a broad scale of Human resource services designed to provide professional supports for the growing needs of today s corporate organizations. Responsibilities Support the QA lead in the onboarding of new staff Support the QA lead in preparing training materials Stand in for QA lead in their absence Owning the QA process to support the delivery of good customer exp...

If you're here, it's because you're looking for an exciting ride. A ride that will fuel up your ambitions to take on a new challenge and stretch yourself beyond your comfort zone. We'll deliver a non-vanilla culture built on talent, where we work to amplify the impact on millions of people, paving the way forward together. Not your usual app. We are the fastest-growing multi-category app connecti...

Equity Bank Limited (The Bank ) is incorporated, registered under the Kenyan Companies Act Cap 486 and domiciled in Kenya. The address of the Bank s registered office is 9th Floor, Equity Centre, P.O. Box 75104 00200 Nairobi. Job Purpose The Process Analyst is responsible for leading Process Reengineering initiatives across the Group. Specialized in analysis of business processes and workflows. T...

POSITION SUMMARYThe Project Manager plans, coordinates, and manages the execution of various Print Production projects, ensuring adherence to all project performance targets such as timing, cost, quality, and achievement of proposed benefits/return. This role gathers project requirements, establishes project plans, confirms cost structures and oversees the overall execution of the project. The Ac...

Develop and execute strategic purchasing plans for Japanese truck parts.Build and maintain strong relationships with suppliers and manufacturers.Negotiate contracts and pricing to ensure the best quality and cost.Stay abreast of market trends and advancements in the automotive parts industry.Collaborate with the sales and inventory teams to forecast demand and manage stock levels.Ensure complianc...

High-level ResponsibilitiesDevelop: Develop and manage a detailed project schedule and work plan for high-impact projects at Athena. Maximize team effectiveness by coordinating cross-functional teams and delegating tasks and timelines best suited to complete them.Support and Guide: Provide input, guidance, and advice to identify and resolve project issues in real-time as well as identify and miti...

Mercy Corps is a global humanitarian aid agency engaged in transitional environments that have experienced some sort of shock: natural disaster, economic collapse, or conflict. The Partnerships and New Initiatives Manager will be the main support role of the Country office, leading the development of new initiatives, managing partnerships and providing oversight and support to ensure donor compli...

Company Description"Why work for Accor?We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.Do what you love, care for the world,...

The Partnerships and New Initiatives Manager will be the main support role of the Country office, leading the development of new initiatives, managing partnerships and providing oversight and support to ensure donor compliance and quality reporting and filing for all active and future programs in Mercy Corps Sudan. The role will work closely with the PaQ team to ensure quality standards are in pl...

Job PurposeThe overall purpose of this job is to provide leadership and management oversight on the supply chain and distribution department and oversee efficient and cost-effective procurement of goods and services to ensure value for money and alignment to the hospital's objectives.Overall ResponsibilityThe jobholder has accountability for stocks.Decision-makingThe jobholder's decision-making a...

HR, Payroll & Consulting Solutions People are at the heart of every successful organization. Investing in human capital is one of the smartest moves a business leader can make. But without the right systems to manage and measure your performance, this investment will never truly deliver. The complexities of managing your human capital are made all the more complex as your organization grows and c...

KEY RESPONSIBILITIESBranch strategic input and planningBusiness Growth & DevelopmentMarketing & Brand ManagementRelationship Management & Customer experienceBranch OperationsPersonal Leadership & DevelopmentRisk & ComplianceMAIN RESPONSIBILTIES Branch Strategic input and planning:Contributes to the completion of the branch operational plan by preparing and implementing an individual business plan...