CARE International is a major humanitarian agency delivering emergency relief and long-term international development projects. ROLE SUMMARY CARE USA manages, supports and oversees 9 Country Offices (COs) in the East & Central Africa region (hereafter referred to as ECA) including Kenya, Somalia, Ethiopia, Sudan, South Sudan, Burundi, Uganda, Rwanda and DRC) region through the regional management...
Gross Salary: Commission based, Our salon seeks a Wax Specialist to provide waxing and related services to clients. In this role, your responsibilities are to communicate with clients to discuss their needs and preferences, as well as learn about any sensitive skin or allergy issues. You must know when to use the right equipment, from basic waxing strips to hot wax. Responsibilities Perform hair ...
Brites Management Services Limited is one of the best leading Recruitment and HR consultancy companies in Nairobi, Kenya. We are registered and incorporated under Companies Act (Cap. 486) and we provide a complete range of HR Solutions. Our sole focus is to simplify the complexities of the HR department and help companies concentrate on the core business as we handle HR tasks more efficiently and...
Aga Khan University Hospitals in Karachi, Pakistan and Nairobi, Kenya are private, not-for-profit institutions providing high quality health care. The Main Hospitals serve as the principal sites for clinical training for the University s Medical Colleges and Schools of Nursing and Midwifery in Pakistan and East Africa. Job Summary The successful candidate will ensure a seamless process for patien...
Manage all incoming customer calls.Supporting the customer through an email ticketing system.Maintaining a positive, empathetic, and professional attitude toward customers always.Responding promptly to customer enquiries.Communicating with customers through all available platforms.Acknowledging, escalating, and ensuring all complaints are closed within 48hrsMaintains product database with product...
The Kilimani Children s Clinic opened its doors to the public in November 2018.. Since then we have experienced a steady growth thanks to our dedicated team of consultant paediatricians, nurses and other health professionals. Role Description The Customer Service Representative ensures the highest level of customer care is given to all clients and no client leaves unsatisfied. The officer also en...
Aga Khan University Hospitals in Karachi, Pakistan and Nairobi, Kenya are private, not-for-profit institutions providing high quality health care. The Main Hospitals serve as the principal sites for clinical training for the University s Medical Colleges and Schools of Nursing and Midwifery in Pakistan and East Africa. Our Vision of Aga Khan University Hospital, Nairobi is to be the premier, tert...
Aga Khan University Hospitals in Karachi, Pakistan and Nairobi, Kenya are private, not-for-profit institutions providing high quality health care. The Main Hospitals serve as the principal sites for clinical training for the University s Medical Colleges and Schools of Nursing and Midwifery in Pakistan and East Africa. Our Vision of Aga Khan University Hospital, Nairobi is to be the premier, tert...
Job SummaryThe successful candidate will ensure a seamless process for patients seeking treatment and coming in for treatment from outside Nairobi, Kenya Enhancing medical tourism. He/she will also provide support for referrals for Outreach Centres.ResponsibilitiesBook and manage clinic slots;Respond to emails and phone calls;Assemble all information concerning patients' clinical background and r...
Set the appropriate parameters for each admission (claim reserve, initial authorized cost and duration)Interact with clients and service providers to ensure that the care is given within policy guidelines.Review medical reports and claims for compliance with set guidelines.Liaise with underwriters on scope of cover for the various schemes.Ensure that medical scheme members are attended to round t...
Job Purpose To provide exemplary customer service to internal and external customer, handle inquiries and carry out Marketing and Customer Service assignments. Duties and Responsibilities Gathering customer feedback of hospital services and products through questionnaire collection and in-patient ward visits. Formulating data collection tools e.g. questionnaires, survey tools etc. to gather infor...
JOB SUMMARY:The Regional Change & Deployment Manager for East & Central Africa (ECA) and Southern Africa (SA) Regionsis a role sitting within the Transformation team at CARE USA that has been created to deliver a number of high priority global projects implementing new systems and business processes across CARE's 40 country offices.The Regional Change & Deployment Manager has responsibility for m...
Job SummaryThe Regional Change & Deployment Manager for East & Central Africa (ECA) and Southern Africa (SA) Regions is a role sitting within the Transformation team at CARE USA that has been created to deliver a number of high priority global projects implementing new systems and business processes across CARE's 40 country offices.The Regional Change & Deployment Manager has responsibility for m...
AAR Healthcare is currently one of the largest providers of outpatient healthcare services in East Africa, with a network of 21 clinics across the country and serving over 300,000 clients annually from across the social divide. At AAR Healthcare, we employ experienced medical and management staff, and use internationally approved disease management protocols and drug formulary supported by the st...
Handle administrative tasks including document management, data entry, and preparing reports Act as the first point of contact for external enquiries via email and telephone, directing them to the appropriate department or individual Manage appointments and schedules for staff and residents, including organizing meetings and coordinating events Maintain accurate records of residents, including pe...
Britam is a leading diversified financial services group, listed on the Nairobi Securities Exchange. The group has interests across the Eastern and Southern Africa region, with operations in Kenya, Uganda, Tanzania, Rwanda, South Sudan, Mozambique and Malawi. Job Purpose: Reporting to the Team Leader Corporate Care Management, The role holder will be responsible for control and managing of the po...
AAR Insurance is a licensed financial services provider in Kenya and a member of the Association of Kenya Insurers (AKI) with presence across the country through its intensive branch and broker network. Overall Purpose of the Job Reporting to the Supervisor Case Management, the Care Manager will ensure quality and efficiency in case management as well provide quality medical service delivery to a...
Job Purpose:Reporting to the Team Leader Corporate Care Management, The role holder will be responsible for control and managing of the policy cycle through pre-authorization and case management, to ensure quality and cost effective care.Key responsibilities:Set the appropriate parameters for each admission (claim reserve, initial authorized cost and duration)Interact with clients and service pro...
Gross Salary: 40,000,Our client is seeking to hire a motivated and customer-focused showroom call center Customer Care Representative to join their dynamic team. As a Showroom Call Center Customer Care Representative, you will be responsible for addressing customer inquiries, providing product information, resolving issues, and ensuring customer satisfaction over the phone and through electronic ...
About the Role As a Patient Support Specialist at My 1Health, you are vital in shaping the patient's experience. Your role is not just about direct interactions; it's about ensuring a seamless journey for each patient. From their initial inquiry through to post-treatment care, you will guide and support patients, ensuring a smooth, efficient, and compassionate journey. This involves not only addr...
My 1health is a full-service platform at the forefront of transforming the way patients access specialized healthcare services globally. We are not just redefining healthcare; we are revolutionizing the very experience of it. About the Role As a Patient Support Specialist at My 1Health, you are vital in shaping the patient s experience. Your role is not just about direct interactions; it s about ...
Job Purpose/Mission The Customer Experience Department leads Support excellent (country-specific) customer experience through a smart customer journey and insightful, responsive analysis. Customer care officers help Engie Energy Access Kenya to develop strong relationships with our customers by trouble shooting of technical issues, answering customer's questions, resolve problems, escalate and fo...
ENGIE is a leading world group that provides low-carbon energy. Our group is a global reference in low-carbon energy and services. Job Purpose/Mission The Customer Experience Department leads Support excellent (country-specific) customer experience through a smart customer journey and insightful, responsive analysis. Customer care officers help Engie Energy Access Kenya to develop strong relation...