Description This exciting, fast paced internal facing role requires an excellent customer-oriented communicator with an ability to use their own initiative and to work as a team or independently. The successful candidate will join the Global IT Service Delivery Team, part of the CloudFactory's Global IT Team. This team provides IT support services to all end users across the globe. This role offe...
Job Description Ensure consistency in the preparation of all food items for a la carte and buffet menus according to hotel recipes and standards Actively share ideas, opinions and suggestions in daily shift briefings Ensure all team members are aware of standards and expectations of operations Work closely with chefs to keep open lines of communication regarding guest feedback Continually strive ...
JOB SUMMARY: The purpose of the Service Recovery Officer (Back Office) is Handling and Investigations of Customer queries and ensuring that the escalated cases logged on CRM are duly tracked and closed with constant update to customers, with effective and utmost level of consistency and quality to all customers. KEY RESPONSIBILITIES: Customer Service - 60% Analyze, investigate and follow up on cu...
Job Summary: The main purpose of this role will be to oversee the administrative processes of the Mombasa Branch and manage the logistics, HR and stores operations of the Mombasa site. KEY ROLES AND RESPONSIBILITIES People management Manage the scheduling of all production team members to minimise overtime and maximise output. Set department objectives/KPIs and review and assess the ongoing perfo...
Key Responsibilities Strategy Implementation & Development Drive forward the vision and strategy of the Innovation Fund to enhance its potential for impact and scale. Launch a new arm of the Innovation Fund that invests in external start-ups and entrepreneurs, including identifying investors and promising investment opportunities, and demonstrating measurable results in impact, scale, and cost-ef...
CloudFactory is changing the way the world works by providing an on-demand, digital workforce for scaling critical business processes in the cloud. We re also on a mission to create meaningful work for as many people as possible. Summary This exciting, fast paced internal facing role requires an excellent customer-oriented communicator with an ability to use their own initiative and to work as a ...
Accor S.A. is a French multinational hospitality company that owns, manages and franchises hotels, resorts and vacation properties SUMMARY This role reports to the Cluster Director of Sales and will be available, as needed, to support hotel operations. Responsibilities and essential job functions include: RESPONSIBILITIES To greet, welcome and farewell guests pleasantly and professionally offerin...
SBM Bank Kenya is a leading and trusted financial institution with an international footprint, headquartered in Mauritius and positioned to offer an unprecedented banking experience in Kenya to niche Retail, SME and corporate clients JOB SUMMARY: The purpose of the Service Recovery Officer (Back Office) is Handling and Investigations of Customer queries and ensuring that the escalated cases logge...
Summit HR & Marketing Consulting team brings more years of combined experience in human resources consulting, strategy and management. Our consultants become an integral part of your management team, providing hands-on assistance with a variety of human resource concerns. Salary Budget: 70,000 Job Summary Our client is a leading FMCG company in Kenya (Thika) seeks to hire a Production Supervisor ...
The Save the Children Fund, commonly known as Save the Children, is an international non-governmental organization that promotes children s rights, provides relief and helps support children in developing countries Role Purpose: Save the Children is the world s first, and largest, independent children s rights organisation. Our founder, Eglantyne Jebb, wrote the first draft for the UN Declaration...
Liquid Intelligent Technologies is a leading connectivity, innovation and intelligent technology company across 13 countries, primarily in Eastern, Central and Southern Africa, that is building a digital future for Africa. Summary The purpose of this role is to support to the Operations manager for all operational tasks and activities within co-location and other operational areas. Key Result Are...
Q-Sourcing Servtec Group is a global management consulting firm that helps people make significant improvements to their business performance and realize their most important career goals. Job Summary: The main purpose of this role will be to oversee the administrative processes of the Mombasa Branch and manage the logistics, HR and stores operations of the Mombasa site. KEY ROLES AND RESPONSIBIL...
We are a group of passionate individuals working together under one shared goal: to ensure that every cent spent to alleviate poverty has the greatest possible impact on the lives of the 2.4 billion men, women, and children afflicted by it. Our mission is to empower leaders in the social, public, and private sectors to improve the impact of social programs in developing countries by tying funding...
Customer Service Jobs In KenyaImara Hospital is a fast-growing healthcare facility located in Embu county, that is on track to be the lead healthcare brand in Mt. Kenya in the next few years. The hospital is on a mission to create better lives for people living in underserved areas, by providing affordable world-class healthcare with compassion, through service excellence. The hospital has launch...
The Save the Children Fund, commonly known as Save the Children, is an international non-governmental organization that promotes children s rights, provides relief and helps support children in developing countries Role Purpose: As part of the development of Save the Children s 2022-24 Global Strategy, RMCE has delivered an ambitious project (the Global Funding Framework) to identify how we can r...
Opticom designs and deploys integrated security solutions using a combination of the latest future-proof technologies and drawing on our 25 years combined experience in Kenya and the United Kingdom in security, to deliver a comprehensive protection management service. Job brief Reporting to the Control Room Manager, the successful candidate will be an essential part of the smooth daily operation ...
The Fairmont Norfolk is a historic hotel in Nairobi, Kenya and is owned by the luxury hotel chain, Fairmont Hotels and Resorts. The hotel has 170 rooms, 4 restaurants, and consists of 5 main blocks, each ranging from 1 to 2 stories high. The hotel has a signature Tudor style of architecture that has been maintained since its original construction. Responsibilities Ensure consistency in the prepar...
The Karen Country Club is a family oriented club, founded in 1937 and prides itself in being one of the oldest golf clubs in Kenya. A large part of the 18-hole course was built on the former coffee estate developed by the Danish pioneer Karen Blixen, whose life and times were depicted in the lyrical film Out of Africa . Job Summary The candidate will be responsible for delegating duties to bar as...
The British High Commission in Nairobi is the diplomatic mission of the United Kingdom in Nairobi. It is located in the Upper Hill area of Nairobi.The British High Commission in Kenya maintains and develops relations between the UK and Kenya.We provide services to British nationals living in and visiting Kenya. Main purpose of job: To schedule transport requests and support the Transport team in ...
The International Rescue Committee is a global humanitarian aid, relief and development nongovernmental organization. Key Responsibilities Strategy Implementation & Development Drive forward the vision and strategy of the Innovation Fund to enhance its potential for impact and scale. Launch a new arm of the Innovation Fund that invests in external start-ups and entrepreneurs, including identifyin...
Aga Khan University Hospitals in Karachi, Pakistan and Nairobi, Kenya are private, not-for-profit institutions providing high quality health care. The Main Hospitals serve as the principal sites for clinical training for the University s Medical Colleges and Schools of Nursing and Midwifery in Pakistan and East Africa. Our Vision of Aga Khan University Hospital, Nairobi is to be the premier, tert...
Job Description Key Responsibilities Act as Line manager for all test centre staff regarding employee relations, training & development, absence management and performance management Support the Regional Manager in recruitment issues and conduct staff interviews as required Carry out 1-2-1 meetings, Performance Reviews and Development Reviews with staff as required Maintain and update local site ...
At Pearson, we re committed to a world that s always learning and to our talented team who makes it all possible. From bringing lectures vividly to life to turning textbooks into laptop lessons, we are always re-examining the way people learn best, whether it s one child in our own backyard or an education community across the globe. Key Responsibilities Act as Line manager for all test centre st...
Job Description We are looking to recruit a quality Warehouse Supervisor to monitor the Nestle regional daily warehouse activities. As the Warehouse Supervisor, you will be responsible for directing the actions of warehouse team members who perform receiving, storage and shipping functions in support of plant production operations. Performs the functions required to lead a warehouse safely and ef...