Ops Manager Jobs

Standard Chartered Kenya, whose official name is Standard Chartered Bank Kenya Limited, but is sometimes referred to as Stanchart Kenya, is a commercial bank in Kenya. The Role Responsibilities This is an individual contributor role with responsibility to Acquire New to Bank Priority Qualified Clients via leads sourced from Professionals, Employee Banking, Business Banking and Corporate, Commerci...

YOUR MISSIONWe are looking for a Manager to lead the Customer Service operations in Ukraine. Glovo Customer Service helps Clients, Glovers and Partners through different channels (chat, email and phone) to solve their issues and to ensure they have an excellent experience with Glovo.THE JOURNEYBe responsible for the effective operation of Customer Service hubs providing service to Kenia, Uganda, ...

Glovo is a Spanish start-up founded in Barcelona in 2015. It is an on-demand courier service that purchases, picks up, and delivers products ordered through its mobile app. 1 It aspires to be a multi-category lifestyle app with food delivery being the most popular offering YOUR MISSION We are looking for a Manager to lead the Customer Service operations in Ukraine. Glovo Customer Service helps Cl...

Africa Healthcare Network has established the first and largest dialysis chain across Sub-Saharan Africa, providing high-quality, life-saving dialysis at affordable cost. Summary The COO will be involved in major strategic and operational issues across the business and will be a regular participant at quarterly board meetings. This role is intended to attract top global talent given the remarkabl...

If you're here, it's because you're looking for an exciting ride. A ride that will fuel up your ambitions to take on a new challenge and stretch yourself beyond your comfort zone. We'll deliver a non-vanilla culture built on talent, where we work to amplify the impact on millions of people, paving the way forward together. Not your usual app. We are the fastest-growing multi-category app connecti...

Key Job Functions The "Go to Person'' All emergencies in the absence of the field operations Manager. Daily support of Camp / relief managers ensuring that all is well and handle any issues that they might be facing. Daily Operations and Logistics Vehicle Movement Staff Movement Guide Movement County Government, Conservancy & Maasai Mara National Reserve Act as company representative at any meeti...

Role Responsibilities This is an individual contributor role with responsibility to Acquire New to Bank Priority Qualified Clients via leads sourced from Professionals, Employee Banking, Business and CCIB Banking ecosystems.Responsible to actively engage with the New to Bank clients during the first 3 months to activate and get the client transacting, set up and educate clients on alternate remot...

The Role ResponsibilitiesThis is an individual contributor role with responsibility to Acquire New to Bank Priority Qualified Clients via leads sourced from Professionals, Employee Banking, Business and CCIB Banking ecosystems.Responsible to actively engage with the New to Bank clients during the first 3 months to activate and get the client transacting, set up and educate clients on alternate re...

Location: Nairobi. Brief on Client Our client is one of the largest Lpg transporter in East Africa. Role Summary S/He will play a crucial role in ensuring there are no incidents and accidents in maintenance department and contractors through risk identification process. He will also ensure that maintenance jobs are in accordance with all corporate policies and manufacturers guidelines. PRIMARY FU...

Key Responsibilities:JOB PURPOSEThis role will report to the AMS Project Manager, and provide technical support to, to prepare and generate reporting information and package/present the reporting information in a manner that meets various GIA stakeholder needs s, focusing on executive and senior management of the Partnership and Global Internal Audit.The role will involve timely preparation and e...

RESPONSIBILITIES This is an individual contributor role with responsibility to Acquire New to Bank Priority Qualified Clients via leads sourced from Professionals, Employee Banking, Business and CCIB Banking ecosystems Responsible to actively engage with the NTB clients during the first 3 months to activate and get the client transacting, set up and educate clients on alternate remote channels us...

Jubilee Insurance was established in August 1937, as the first locally incorporated Insurance Company based in Mombasa in 1937. Jubilee Insurance has spread its sphere of influence throughout the region to become the largest Composite insurer in East Africa, handling Life, Pensions, general and Medical insurance.Job Ref. No. JHL019 Role Purpose The IT PMO shall be responsible for the maintenance ...

Jubilee Insurance was established in August 1937, as the first locally incorporated Insurance Company based in Mombasa in 1937. Jubilee Insurance has spread its sphere of influence throughout the region to become the largest Composite insurer in East Africa, handling Life, Pensions, general and Medical insurance. Job Ref. No. JHL019 Role Purpose The IT PMO shall be responsible for the maintenance...

YOUR MISSIONImpactQuality Coordinator contributes to the success of the organization as a whole through Profitability (Managing Costs) and CX (Customer Satisfaction) control.Processes Optimization: ensuring the effective execution and enhancement of the cost affecting processes.KPIs: CPO (Cost per Order), Compensation CPO, CR, Process Adherence, CRC (Contact Resolution Center Adherence), Agent Co...

One Acre Fund is a nonprofit organization that supplies smallholder farmers in East Africa with asset-based financing and agriculture training services to reduce hunger and poverty. About The Role In this role, you offer and nurture unique expertise and tools to all value streams across the Supply Chain division to achieve and sustain operational excellence. You ensure that the required systems, ...

HCS Affiliates Group, is a one-stop human resources and management consultancy organization, headquartered in Nairobi, Kenya. Call Center Agent Our client, an on-demand Courier Service that delivers products ordered through their mobile app seeks to recruit a Call Center Agent. He/she s main task is to coordinate live rider operations and ensure daily performance against a range of KPIs. Location...

Glovo is a Spanish start-up founded in Barcelona in 2015. It is an on-demand courier service that purchases, picks up, and delivers products ordered through its mobile app. 1 It aspires to be a multi-category lifestyle app with food delivery being the most popular offering YOUR MISSION Impact Quality Coordinator contributes to the success of the organization as a whole through Profitability (Mana...

About the Role: This role includes performing information and data quality reviews and creating and maintaining standard work processes. Quality reviews and checks will be based on the organization's standards, as well as any applicable methodologies, especially within the Carbon environment. In addition, the person to fill this role will be at the forefront of ensuring the organization meets its...

If you're here, it's because you're looking for an exciting ride. A ride that will fuel up your ambitions to take on a new challenge and stretch yourself beyond your comfort zone. We'll deliver a non-vanilla culture built on talent, where we work to amplify the impact on millions of people, paving the way forward together. Not your usual app. We are the fastest-growing multi-category app connecti...

AMI enables ambitious businesses across Africa to thrive. We deliver workplace learning that equips entrepreneurs and managers with the tools and training they need to succeed. AMI combines online and mobile tools with in-person workshops and on-the-job practice. Summary The Product Lead Workplace Learning Products will focus on managing the strategic roadmap for all learning products related to ...

Reporting to: Managing Director, Job Description Based in our Westlands office in Nairobi and reporting directly to the Managing Director the Marketing, Sales & eCommerce Manager will oversee the company s online brand awareness plus the online and commercial sales function. They will also be responsible for managing and developing the marketing and sales teams, as well as the overall growth of b...

AMI enables ambitious businesses across Africa to thrive. We deliver workplace learning that equips entrepreneurs and managers with the tools and training they need to succeed. AMI combines online and mobile tools with in-person workshops and on-the-job practice. Summary As we move rapidly into new markets, work with larger clients and take on more complex projects, we re looking for a Group COPO...

About the company Earthtree is a Kenyan company that develops agroforestry projects rapidly scaling up climate action with real and measurable social and environmental benefits. In Kenya, Earthtree grows new forests in a highly data driven manner, supporting regenerative horticulture and agriculture projects that can restore ecosystems that bring back biodiversity and support farmers with new sou...

Associate Director - AfricaNairobi, Kenya (Remote)Full time$150,000 per annumWho We AreCo-Impact is a global organization that supports locally-rooted coalitions in Africa, Asia and Latin America to transform key systems at scale, with a core focus on advancing gender equality and women's leadership. We bring together funders from around the world to partner with initiatives that are working to i...