operations quality

JOB TITLE: OPERATIONS MANAGERAbout this Job Q-Sourcing Limited trading as Q-Sourcing Servtec is a manpower management solutions firm operating in the East African Region in the countries of Uganda, Kenya, Tanzania, Rwanda, and South Sudan.On behalf of our client, we are looking for a competent, skilled, and experienced Operations Managerto work in Nairobi, Kenya.Key Duties and Responsibilities En...

JOB TITLE: OPERATIONS MANAGER About this Job Q-Sourcing Limited trading as Q-Sourcing Servtec is a manpower management solutions firm operating in the East African Region in the countries of Uganda, Kenya, Tanzania, Rwanda, and South Sudan. On behalf of our client, we are looking for a competent , skilled, and experienced Operations Manager to work in Nairobi, Kenya. Key Duties and Responsibiliti...

Implementing quality assurance Standard Operating Procedures (SOPs)and proceduresspecifically for data management and documentation. Ensuring the accuracy, completeness, and consistency of data collected, processed, and stored.Reviewing data collection and entry processes to identify areas for improvement. Under the guidance instruction of the Data QA/QC Officer, working with Carbon Ops departmen...

Support the QA lead in the onboarding of new staffSupport the QA lead in preparing training materialsStand in for QA lead in their absenceOwning the QA process to support the delivery of good customer experience and uphold brand valuesMonitor live calls using the dialer system to ensure collection best practices are upheldFormulate/seek updates on the standard QA form to meet changing negotiation...

Gap Recruitment Services Limited is a leading recruitment firm in Kenya where International and local companies find just the right fit talent. Purpose The purpose of this role of Operations Manager is to ensures smooth logistical operations, including transportation, inventory management, and staff safety, to support effective project implementation and organizational efficiency. The holder will...

Key Duties and ResponsibilitiesEnsure product availability and consistency to our clients, avoiding out of stock situations.Ensure the supply of goods is done consistently and efficiently, trying to optimize on our landing costs.Liaising with transporters and suppliers to make sure the business relationship the company is having with them is optimal.Devising ways to optimize inventory control pro...

Q-Sourcing Servtec Group is a global management consulting firm that helps people make significant improvements to their business performance and realize their most important career goals. Key Duties and Responsibilities Ensure product availability and consistency to our clients, avoiding out of stock situations. Ensure the supply of goods is done consistently and efficiently, trying to optimize ...

What does the role require?We are looking for highly effective Operations Managers who love coaching and inspiring their team of EAs to set ambitious goals, create long-lasting relationships, and ultimately help our clients to live their best lives whilst living life to the full as well. Do you have experience in effectively managing teams and are inspired by the following?Building trust;Actively...

YOUR MISSION Impact Quality Coordinator contributes to the success of the organization as a whole through Profitability (Managing Costs) and CX (Customer Satisfaction) control. Processes Optimization: ensuring the effective execution and enhancement of the cost affecting processes. KPIs: CPO (Cost per Order), Compensation CPO, CR, Process Adherence, CRC (Contact Resolution Center Adherence), Agen...

ResponsibilitiesSupport the QA lead in the onboarding of new staffSupport the QA lead in preparing training materialsStand in for QA lead in their absenceOwning the QA process to support the delivery of good customer experience and uphold brand valuesMonitor live calls using the dialer system to ensure collection best practices are upheldFormulate/seek updates on the standard QA form to meet chan...

Reeds Africa consult (RAC) offers a broad scale of Human resource services designed to provide professional supports for the growing needs of today s corporate organizations. Responsibilities Support the QA lead in the onboarding of new staff Support the QA lead in preparing training materials Stand in for QA lead in their absence Owning the QA process to support the delivery of good customer exp...

You will play a crucial role in managing and expanding our quality control operations, keeping to schedules, ensuring precise communication and being a big part in what will likely be rapid business growth.

If you're here, it's because you're looking for an exciting ride. A ride that will fuel up your ambitions to take on a new challenge and stretch yourself beyond your comfort zone. We'll deliver a non-vanilla culture built on talent, where we work to amplify the impact on millions of people, paving the way forward together. Not your usual app. We are the fastest-growing multi-category app connecti...

Supporting ALS s safe operations by promoting regulatory compliance and implementation of effective procedures Ensuring readiness and publishing of audit package and briefing to external and internal auditors. Responsible for managing and conducting audits, preparing audit checklists, issuing audit reports, follow up on corrective actions, response on Corrective Action Plans and ensure feedback t...

YOUR MISSIONWe are looking for a Manager to lead the Customer Service operations in SSA Sub-Saharan Africa. Glovo Customer Service helps Clients, Glovers and Partners through different channels (chat, email and phone) to solve their issues and to ensure they have an excellent experience with Glovo.THE JOURNEYBe responsible for the effective operation of Customer Service hubs providing service to ...

YOUR MISSION We are looking for a Manager to lead the Customer Service operations in SSA Sub-Saharan Africa. Glovo Customer Service helps Clients, Glovers and Partners through different channels (chat, email and phone) to solve their issues and to ensure they have an excellent experience with Glovo. THE JOURNEY Be responsible for the effective operation of Customer Service hubs providing service ...

You can join our journey too. As the Strategy and Operations Analyst will use M-KOPA s internal data resources and external customer data to uncover and share insights and inform business decisions throughout the company. The Analyst combines technical skills, creativity, and business acumen to improve the understanding of our customer, the market, and company, deliver on operational data process...

Glovo is a Spanish start-up founded in Barcelona in 2015. It is an on-demand courier service that purchases, picks up, and delivers products ordered through its mobile app. 1 It aspires to be a multi-category lifestyle app with food delivery being the most popular offering YOUR MISSION We are looking for a Manager to lead the Customer Service operations in SSA Sub-Saharan Africa. Glovo Customer S...

In this pivotal role, you will be the architect of strategic direction and operational excellence in our warehouse and logistics operations. As the coordinator behind our inbound logistics, you will orchestrate seamless coordination with clearing agents, customs authorities, and government bodies to ensure the smooth flow of goods across borders. Your expertise will be instrumental in executing d...

About the Role:This role includes performing information and data quality reviews and creating and maintaining standard work processes. Quality reviews and checks will be based on the organization's standards, as well as any applicable methodologies, especially within the Carbon environment.In addition, the person to fill this role will be at the forefront of ensuring the organization meets its g...

VisionFund's work seeks to end intergenerational poverty through financial products and services. We're about the long-term change that ensures children can break free of the poverty cycle, for good.By supporting people and communities living in poverty to develop and grow their livelihoods, VisionFund is catalysing sustainable economic growth to break the cycle of poverty, so that children can r...

About the Role: This role includes performing information and data quality reviews and creating and maintaining standard work processes. Quality reviews and checks will be based on the organization's standards, as well as any applicable methodologies, especially within the Carbon environment. In addition, the person to fill this role will be at the forefront of ensuring the organization meets its...

In this pivotal role, you will be the architect ofstrategic direction and operational excellence in our warehouse and logistics operations.As the coordinator behind our inbound logistics, you will orchestrate seamless coordination with clearing agents, customs authorities, and government bodies to ensure the smooth flow of goods across borders.Your expertise will be instrumental in executing duty...

In this role you will play a pivotal role in ensuring the highest standards of quality, safety, and compliance within our fish farm operations