operations manager jobs africa

YOUR MISSION We are looking for a Manager to lead the Customer Service operations in SSA Sub-Saharan Africa. Glovo Customer Service helps Clients, Glovers and Partners through different channels (chat, email and phone) to solve their issues and to ensure they have an excellent experience with Glovo. THE JOURNEY Be responsible for the effective operation of Customer Service hubs providing service ...

YOUR MISSIONWe are looking for a Manager to lead the Customer Service operations in SSA Sub-Saharan Africa. Glovo Customer Service helps Clients, Glovers and Partners through different channels (chat, email and phone) to solve their issues and to ensure they have an excellent experience with Glovo.THE JOURNEYBe responsible for the effective operation of Customer Service hubs providing service to ...

(JOB REF: DFOM-FO-16-04-2024) Location: NBO BASED Duration: Renewable Contract Preamble APRIL 16, 2024 ALS Ltd is the leading Aviation Company situated at Wilson Airport. It provides Aircraft with crew, maintenance and support for various operations within Africa, the Middle East and Offshore Islands. JOB OPENING We have immediate vacancy for the position below. DEPUTY FLIGHT OPERATIONS MANAGER (...

Operations Manager Africa

MARAMOJA is leading a revolutionary movement toward a socially-powered on-demand economy, built on Africa s core values of trust and relationships. Role Overview. As a Fleet Manager within our esteemed school department, you will assume a pivotal role in the effective management and coordination of our fleet operations. By collaborating closely with school administrators, drivers, and support sta...

Glovo is a Spanish start-up founded in Barcelona in 2015. It is an on-demand courier service that purchases, picks up, and delivers products ordered through its mobile app. 1 It aspires to be a multi-category lifestyle app with food delivery being the most popular offering YOUR MISSION We are looking for a Manager to lead the Customer Service operations in SSA Sub-Saharan Africa. Glovo Customer S...

(JOB REF: DFOM-FO-16-04-2024)Location: NBO BASEDDuration: Renewable ContractPreambleAPRIL 16, 2024 ALS Ltd is the leading Aviation Company situated at Wilson Airport. It provides Aircraft with crew, maintenance and support for various operations within Africa, the Middle East and Offshore Islands. JOB OPENING We have immediate vacancy for the position below. DEPUTY FLIGHT OPERATIONS MANAGER (JOB ...

SokoFresh is a leading player in the agriculture and renewable energy in East Africa. We are lookingto unlock the benefits of cold storage at first mile through a bundled offering of cold storage andmarket linkage. We are committed to revolutionizing the agriculture sector through innovativesolutions, sustainable practices, and a deep understanding of the International, regional, and localmarkets...

GENERAL JOB DESCRIPTION:The positions key responsibilities are:Achieving target numerical distribution and trade coverage, initiating and managing distributor relationships and controlling trade credit.Meeting net sales targets and pricing targets while maintaining trade margins and company profitability.Maintaining an up to date understanding of relevant developments in the market and advising t...

TUME Middle Africa Consulting is a business advisory service offering support to Companies and business professionals who want to build their brands and markets in Africa. TUME works with selected independent professional partners to merge global expertise with local knowledge and deliver outstanding, actionable solutions. Engaging TUME will strengthen your professional capability significantly a...

Job Description Role overview To Focus on achieving various business objectives to ensure smooth and efficient functioning of the Operations units. The incumbent will: Operational Efficiency: Streamlining processes and workflows to enhance overall efficiency and reduce operational costs. Regulatory Compliance: Ensuring that all operations adhere to industry regulations and compliance standards, m...

VisionFund's work seeks to end intergenerational poverty through financial products and services. We're about the long-term change that ensures children can break free of the poverty cycle, for good.By supporting people and communities living in poverty to develop and grow their livelihoods, VisionFund is catalysing sustainable economic growth to break the cycle of poverty, so that children can r...

RoleoverviewTo Focus on achieving various business objectives to ensure smooth and efficient functioning of the Operations units.The incumbent will:Operational Efficiency: Streamlining processes and workflows to enhance overall efficiency and reduce operational costs.Regulatory Compliance: Ensuring that all operations adhere to industry regulations and compliance standards, minimizing legal risks...

About M-Pesa Africa At M-Pesa Africa, we re the heroes that make things happen. We are a united, energetic and passionate team. A place where leaders coach, teams connect, and everyone is empowered to go further, faster. A place where heroes become superheroes; through growth, opportunity, and the chance to work with the best minds in FinTech. We are Africa s largest FinTech providing services to...

Summit Recruitment and Search Africa is a leading Recruitment and Executive Search agency head quartered in Kenya providing outstanding talent to a wide range of companies and NGOs in various business sectors across Africa.Our client a Training and Consulting company that focuses on performance improvement for organizations is seeking to hire a to be based in Nairobi, Kenya. The successful candid...

Cigna is a global health service company, dedicated to helping the people we serve improve their health, well-being and sense of security. Cigna has almost 40,000 employees who service over 80 million customer relationships around the world Role overview To Focus on achieving various business objectives to ensure smooth and efficient functioning of the Operations units. The incumbent will: Operat...

Job Title: Intern, Africa Program OperationsDepartment: Global OperationsCenter Background: The Center for Reproductive Rights (the Center) is a global human rights organization working to ensure that reproductive rights are protected in law as fundamental human rights around the world. With offices in New York City, New York; Nairobi, Kenya; Bogota, Colombia; Geneva, Switzerland; and Washington,...

Accountable for the delivery, to agreed SLA/KPIs, of the end-to-end service to a subset of Vodafone MarketsBuild and maintain the local market operational relationships. Build and maintain 3rd Party supplier Operational relationships.Internal Operations Liaison within Vodafone Group Technology Drive the Continuous Service Improvement (CSI) opportunities and follow up on the corrective actions.Dev...

Valuing People: Lead, manage and develop people resources to promote technical competence and foster career progression and retention of a "fit for purpose"/ agile workforce for the Operations function: Champion an environment of management excellence and staff well-being through implementation of HR strategy, policies, regulations and rules. Provide proactive solutions and regional expert advice...

Upfield is a company selling multiple brands of margarine and other food spreads, including Flora, About The Position You ll be part of the wider local and global HR community, reporting directly to our People & Org Regional Director for AMEA. You will have a large HR support system that will support you with expertise in payroll, recruitment, reward & benefits and talent management. Key delivera...

This role will suit someone who has experience coordinating operational responsibilities in a fast-paced setting but is equally at home providing administrative support as they respond to a variety of operational needs such as logistics, ICT, human resources or administrative tasks.The successful candidate will be organised and flexible, efficiently managing and prioritising a varying workload wi...

Equity Bank Limited (The "Bank ) is incorporated, registered under the Kenyan Companies Act Cap 486 and domiciled in Kenya. The address of the Bank s registered office is 9th Floor, Equity Centre, P.O. Box 75104 - 00200 Nairobi. The Bank is licensed under the Kenya Banking Act (Chapter 488), and continues to offer retail banking, microfinance and related services. The Bank has subsidiaries in Ken...

ResponsibilitiesSupport the QA lead in the onboarding of new staffSupport the QA lead in preparing training materialsStand in for QA lead in their absenceOwning the QA process to support the delivery of good customer experience and uphold brand valuesMonitor live calls using the dialer system to ensure collection best practices are upheldFormulate/seek updates on the standard QA form to meet chan...

Equity Bank Limited (The "Bank ) is incorporated, registered under the Kenyan Companies Act Cap 486 and domiciled in Kenya. The address of the Bank s registered office is 9th Floor, Equity Centre, P.O. Box 75104 - 00200 Nairobi. The Bank is licensed under the Kenya Banking Act (Chapter 488), and continues to offer retail banking, microfinance and related services. The Bank has subsidiaries in Ken...