Contribute to account strategy to proactively identify and meet customers needs with creative workIdentify upgrade, expansion opportunities and churn risk, and take measures to ensure retentionManage 20 concurrently ongoing high-paced creative projects from strategy to concept to production collaborating with numerous customers and creativesIdentify, discuss and clarify customers objectives and n...
Contribute to account strategy to proactively identify and meet customers needs with creative workIdentify upgrade, expansion opportunities and churn risk, and take measures to ensure retentionManage 20 concurrently ongoing high-paced creative projects from strategy to concept to production collaborating with numerous customers and creativesIdentify, discuss and clarify customers objectives and n...
Contribute to account strategy to proactively identify and meet customers needs with creative workIdentify upgrade, expansion opportunities and churn risk, and take measures to ensure retentionManage 20 concurrently ongoing high-paced creative projects from strategy to concept to production collaborating with numerous customers and creativesIdentify, discuss and clarify customers objectives and n...
Contribute to account strategy to proactively identify and meet customers needs with creative workIdentify upgrade, expansion opportunities and churn risk, and take measures to ensure retentionManage 20 concurrently ongoing high-paced creative projects from strategy to concept to production collaborating with numerous customers and creativesIdentify, discuss and clarify customers objectives and n...
PURPOSE:The Head Customer Experience is responsible for the execution of customer experience initiatives in accordance with the CIC strategic plan to align with the company's vision.PRIMARY RESPONSIBILITIES:Lead customer experience function in accordance with the CIC strategic plan and the departmental budgets;Maintain oversight of the customer experience functions, ensuring adherence to signed S...
PURPOSE: The Head Customer Experience is responsible for the execution of customer experience initiatives in accordance with the CIC strategic plan to align with the company s vision. PRIMARY RESPONSIBILITIES: Lead customer experience function in accordance with the CIC strategic plan and the departmental budgets; Maintain oversight of the customer experience functions, ensuring adherence to sign...
Job Summary:The role of this position will be to develop, facilitate and supervise training programs for employees, assess the needs of business, implement training and development plans, and facilitate a wide variety of training programs that enhance the effectiveness of the workforce in line with Company HR Policy and the strategic goals of the business as well as manage employee relations.Duti...
Accounting and finance jobs in Kenya. Key roles and responsibilities Work effectively with clients across multiple sectors and tax domain experts to develop and enhance tax technology solutions. Assist in the development of a work plan, budget, and quality plan to ensure efficiency, high performance, and high-quality work on engagements. Build an understanding of client business and markets to as...
Job Summary: The role of this position will be to develop, facilitate and supervise training programs for employees, assess the needs of business, implement training and development plans, and facilitate a wide variety of training programs that enhance the effectiveness of the workforce in line with Company HR Policy and the strategic goals of the business as well as manage employee relations. Du...
HR jobs. Reporting to: Associate Director HR & Talent Development.Location: Nairobi. Job Summary: The role of this position will be to develop, facilitate and supervise training programs for employees, assess the needs of business, implement training and development plans, and facilitate a wide variety of training programs that enhance the effectiveness of the workforce in line with Company HR Po...
Optiven Limited is a real estate company. We are founded to provide value added plots for sale and offer real estate solution to the African community. As market leaders in this industry, we sell clean land with valid title deeds. With an extensive working experience, we ensure that we deliver Job Summary: The role of this position will be to develop, facilitate and supervise training programs fo...
Torras Digital is a digital agency that equips digital first brands with the right marketing talent, skills and strategies to drive growth into the future. Summary Our client, a business enterprise in the home solutions space, is looking for a retail team lead. This role will be responsible for overseeing the day-to-day operations of the retail department for their home cyber security and heating...
Customer service jobs in Nairobi. Purpose: The Head Customer Experience is responsible for the execution of customer experience initiatives in accordance with the CIC strategic plan to align with the company s vision. Primary Responsibilities: Lead customer experience function in accordance with the CIC strategic plan and the departmental budgets; Maintain oversight of the customer experience fun...
Overall purpose of the role: Ensure the quality of the implementation and follow up of all technical aspects of emergency activities being implemented by DRC and local partners. Develop and maintain good relations with the persons of concern, relevant stakeholders and other humanitarian actors, to support adequate implementation and coordination of DRC s sector activities Sector responsibilities:...
The Danish Refugee Council (DRC) is a humanitarian, non-governmental, non-profit organisation founded in 1956 that works in more than 30 countries throughout the world. Overall purpose of the role: Ensure the quality of the implementation and follow up of all technical aspects of emergency activities being implemented by DRC and local partners. Develop and maintain good relations with the persons...
ResponsibilitiesThe assignment shall entail:Program reporting and administrationPlan the project cycle for grants, including defining timelines and deliverable endpoints for all project work packages in conjunction with the relevant Principal Investigators (PIs) and Program Manager.Work with academics and students in the project to plan, organize and implement field data collection and laboratory...
About This RoleThe Country Director, Kenya is responsible for strategic leadership and oversight of ChildFund operations in the Kenya Country Office (CO), including strategy development and implementation, business development and resource mobilization, external engagement, advocacy and communications, partnership portfolio management, program delivery, sponsorship stewardship, administration and...
Developing and implementing select sustainability initiatives under the Society 2030: Spirit of progress action plan. This will be critical in the delivery of positive impact on the society everywhere we live, work, source and sell collaborating with a wide range of teams to embed Must Do 5 (Inclusion & Diversity) and Must Do 6 (Grain to Glass Sustainability).Stakeholder Engagement the holder wil...
The World Health Organization is a specialized agency of the United Nations that is concerned with international public health. It was established on 7 April 1948, headquartered in Geneva, Switzerland. ABOUT JOB Reporting to the Procurement Officer Lead, the position provides ongoing support to ESA hub . The incumbent is required to perform as a team member within the unit and the department. S/h...
ResponsibilitiesIn collaboration with the GEF Secretariat and the UNEP Communication Division, coordinate and provide strategic input on UNEP-GEF communication at the corporate and portfolio level, including strategy, branding and communication outputs. Produce and ensure maximum dissemination and impact of stories, press releases and multimedia content on UNEP-GEF intiatives and priorities. Mana...
Provide oversight to develop and maintain a healthy, growing operational portfolio. Engage in and manage program quality and monitoring and learning, ensuring a healthy mix and portfolio management of strong local partners, grant acquisition and management (pre/post-award), and local fundraising.Provide leadership and management for the implementation of Programs, Program Models and Delivery Mech...
Sub-Award ManagementMaintains programmatic and financial management files for grants and ensures audit trail for all necessary grant documentation.Provides compliance support on sub-awards, including solicitations, due diligence, awards, implementation and post-sub-award close-out.Ensures that sub-awardees are aware and trained on requisite flow-down requirements from the donorEnsures that sub-aw...
How you can make a difference:UNFPA is the leading UN agency for delivering a world where every pregnancy is wanted, every childbirth is safe, and every young person's potential is fulfilled. UNFPA's strategic plan (2022-2025), reaffirms the relevance of the current strategic direction of UNFPA and focuses on three transformative results: to end preventable maternal deaths; end unmet need for fam...
High-level ResponsibilitiesDevelop: Develop and manage a detailed project schedule and work plan for high-impact projects at Athena. Maximize team effectiveness by coordinating cross-functional teams and delegating tasks and timelines best suited to complete them.Support and Guide: Provide input, guidance, and advice to identify and resolve project issues in real-time as well as identify and miti...
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